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I think I have a virus, can someone help?

Discussion in 'Virus & Other Malware Removal' started by Nuff Said, Feb 13, 2005.

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  1. Nuff Said

    Nuff Said Thread Starter

    Joined:
    Jan 7, 2005
    Messages:
    12
    Hey all, I'm really hoping this is the correct forum to post this in. Anyways, I woke up this morning started going through my reg. internet sites and out of nowhere I was getting pop ups like crazy. I rana hijackthis thing and this is what I got!


    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\a64sddd.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
    C:\WINDOWS\System32\aaapact.exe
    C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
    C:\WINDOWS\System32\vmss\vmss.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\w?nspoolwowexec.exe
    C:\WINDOWS\System32\xvintbbu.exe
    C:\WINDOWS\System32\prutpct.exe
    C:\WINDOWS\System32\prutpct.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bestbuy.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.bestbuy.com/
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 195.249.40.108 asp.flaaten.dk
    O1 - Hosts: 195.249.40.108 www.flaaten.dk
    O1 - Hosts: 209.123.109.175 www.dslreports.com
    O1 - Hosts: 209.123.109.175 broadbandreports.com
    O1 - Hosts: 209.123.205.211 i.dslr.net
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
    O2 - BHO: (no name) - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - (no file)
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Comedy-Planet] C:\Program Files\Comedy-Planet\comedy-planet.exe
    O4 - HKLM\..\Run: [popuppers64] C:\WINDOWS\a64sddd.exe
    O4 - HKLM\..\Run: [2Fmj3tR] aaapact.exe
    O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
    O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
    O4 - HKCU\..\Run: [Sgocrrt] C:\WINDOWS\System32\w?nspoolwowexec.exe
    O4 - HKCU\..\Run: [Jo5tRjdFl] xvintbbu.exe
    O4 - HKCU\..\Run: [prutpct] C:\WINDOWS\System32\prutpct.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Homepage Protector - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.com
    O15 - Trusted Zone: *.media-motor.net
    O15 - Trusted Zone: *.popuppers.com
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095962017343
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


    Does anyone see the problem? Does anyone know what to do?
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    First you need to unzip (extract) Hijack This and move it to a permanent folder. It will not function properly when run from the zip folder or the Temp folder.

    You need to create a new folder in My Documents and name it Hijack This. Right click on the HijackThis.zip file and choose "Extract all" and extract it to the Hijack This folder you created. That way it can create and restore backups if needed. HJT will store the backups in the same location that it is run from.


    Click here to download CWSinstall.exe. Click on the CWSinstall.exe file and it will install CWShredder. Close all browser windows, click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

    When it is finished restart your computer.



    Go here and download Ad-Aware SE.

    Install the program and launch it.

    First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

    From main window :Click Start then under Select a scan Mode tick Perform full system scan.

    Next deselect Search for negligible risk entries.

    Now to scan just click the Next button.

    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    Restart your computer.


    Go here and download Microsoft Antispyware Beta. First press file and check for updates and then run it.

    Let it fix anything that it finds (have it quarantine them rather than delete just in case. It is a beta program and there may be false positives)

    Come back here and post another Hijack This log and we'll get rid of what's left.
     
  3. Nuff Said

    Nuff Said Thread Starter

    Joined:
    Jan 7, 2005
    Messages:
    12
    Did everything you said and here is the end result...


    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\vmss\vmss.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
    C:\WINDOWS\System32\prutpct.exe
    C:\WINDOWS\System32\prutpct.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\ntkonfig.exe
    C:\WINDOWS\System32\oleadhlp.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareUpdater.exe
    C:\Documents and Settings\Owner\My Documents\My Music\My Playlists\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bestbuy.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.bestbuy.com/
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 195.249.40.108 asp.flaaten.dk
    O1 - Hosts: 195.249.40.108 www.flaaten.dk
    O1 - Hosts: 209.123.109.175 www.dslreports.com
    O1 - Hosts: 209.123.109.175 broadbandreports.com
    O1 - Hosts: 209.123.205.211 i.dslr.net
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing)
    O2 - BHO: (no name) - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - (no file)
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_16_0.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [popuppers64] C:\WINDOWS\a64sddd.exe
    O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe
    O4 - HKLM\..\Run: [2Fmj3tR] oleadhlp.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
    O4 - HKCU\..\Run: [Sgocrrt] C:\WINDOWS\System32\w?nspoolwowexec.exe
    O4 - HKCU\..\Run: [Jo5tRjdFl] ntkonfig.exe
    O4 - HKCU\..\Run: [prutpct] C:\WINDOWS\System32\prutpct.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Homepage Protector - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.com
    O15 - Trusted Zone: *.media-motor.net
    O15 - Trusted Zone: *.popuppers.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095962017343
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Click here to download LspFix

    Launch the application, and click the "I know what I'm doing" checkbox.

    Check all instances of ua_lsp.dll (and nothing else) , and move them to the "Remove" pane.
    Then click Finish.


    Click Here and download the the new version of Killbox and save it to your desktop.

    Double-click on Killbox.exe to run it. Now put a tick by Delete on Reboot. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file on next reboot. Click Yes. It will then ask if you want to reboot now. Click No. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    C:\WINDOWS\a64sddd.exe

    C:\WINDOWS\System32\vmss\vmss.exe

    C:\WINDOWS\System32\w?nspoolwowexec.exe

    C:\WINDOWS\System32\ntkonfig.exe

    C:\WINDOWS\System32\oleadhlp.exe

    C:\WINDOWS\System32\prutpct.exe

    c:\windows\system32\ua_lsp.dll


    Exit the Killbox.


    Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

    R3 - Default URLSearchHook is missing

    O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing)

    O2 - BHO: (no name) - {7D6BEC01-15E2-46F0-8ED3-D715DE09A8F9} - (no file)

    O4 - HKLM\..\Run: [popuppers64] C:\WINDOWS\a64sddd.exe

    O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe

    O4 - HKLM\..\Run: [2Fmj3tR] oleadhlp.exe

    O4 - HKCU\..\Run: [Sgocrrt] C:\WINDOWS\System32\w?nspoolwowexec.exe

    O4 - HKCU\..\Run: [Jo5tRjdFl] ntkonfig.exe

    O4 - HKCU\..\Run: [prutpct] C:\WINDOWS\System32\prutpct.exe

    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)


    Now restart your computer.

    Let it fully reboot then restart again into safe mode.

    How to start your computer in safe mode

    Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Now find and delete this folder:

    C:\WINDOWS\System32\vmss

    Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


    Empty the Recycle Bin


    Boot back into Windows normally now.

    Check the ignorelist in Adaware and let me know what's there.
     
  5. Nuff Said

    Nuff Said Thread Starter

    Joined:
    Jan 7, 2005
    Messages:
    12
    When I do the %temp% are you sure you want me to delet all of it. Because there is alot in it. Are you sure nothing will happen to my computer?
     
  6. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Anything that is in the temp folder you can delete. There is nothing in there that you need for your system.
     
  7. Nuff Said

    Nuff Said Thread Starter

    Joined:
    Jan 7, 2005
    Messages:
    12
    K, thank you!
     
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