I think i have a virus. Please Help

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billya951

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Joined
Aug 7, 2003
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ok whenever i start up my computer a message pops up saying
Unhandled exception:c0000005
At address:100016b8

and then like 3 more error messages pop up along with a message saying its not able to open a program called something like TFTP.

and whenever i click on an icon an error message always pops up

i really dont know what to do so any help would be much aprreciated.
 
Joined
May 28, 2003
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2,366
First let me say I'm not a gamer so I'll tell you what little I can. The good news is that you do not have a virus, or at least if you do, it is not c0000005. My best guess is that you play games and may need to update your video drivers. Look here for some info.

It could be a number of other things so do a Google search on c0000005 and you will get lots of hits, non of which talk about a virus. I hope this will give you a place to start looking.
 

billya951

Thread Starter
Joined
Aug 7, 2003
Messages
30
yea but thats like 1 in 14 messages that pop up...im really sure that there is a virus on my computer
 

billya951

Thread Starter
Joined
Aug 7, 2003
Messages
30
alright well i gotta try to get on the internet first but when i do ill post it...thanks
 
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The c0000005 error is caused by a lot of things, from buggy drivers, spyware, corrupt registry hive, bad mem, virus's, misbehaving programs, it's hard to pin down without knowing what processes are running.
 
Joined
May 28, 2003
Messages
2,366
Hey gotrootdude,

You are correct of course, there are several things that could cause the c0000005 error. But Billy posted the 100016b address and I found this at Microsoft:

SYMPTOMS
When you start Microsoft Windows XP Home Edition, you may receive the following error message:

Unhandled Exception c0000005 at address: 100016b8
PromulGate Universal has encountered a problem and needs to close.
CAUSE
This issue is caused by the DelFin Media Viewer.
I was thinking it could be his problem too? :confused:
 
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