1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

I think I have a virus

Discussion in 'Virus & Other Malware Removal' started by jenn31708, Dec 21, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. jenn31708

    jenn31708 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    66
    My computer has started acting weird. It won't open the internet or most of my programs. I'm now on another computer and I did the hijack this and the other recommended stuff onto a flash drive and I'm transferring it here.

    I had a pop-up that said "XP Antispyware 2012" and it kept hijscking my searches on google. I tried running SuperAntiSpyware and doing a system restore to get rid of it, now almost nothing works on my computer. :mad:

    Any help would really be appreciated!!!

    Here's the logs needed


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:03:22 AM, on 12/21/2011
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\WebMD Practice Services\Clinical Chart\WebMD.Clinicals.AutoUpdaterService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Intergy\Installer.exe
    C:\Program Files\RamSoft\PowerReader4\CacheServers\LocalCache20041025362\prcacheservice.exe
    C:\Program Files\rmss\WIN_MONITOR.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\RamSoft\PowerReader4\UpdateService\RSUpdateServiceApplication.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Intergy\IntergyNotifier.exe
    C:\Program Files\rmss\winprocmessage.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [IntergyNotifierLauncher] C:\Intergy\IntergyNotifierLauncher.exe
    O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAzADkANwA2ADcANgA0ADQALQBGAFAAOQArADYALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEALQBGADkATQA3AEMAKwA1AC0ARgA5AE0AMQAwAEIAKwAyAC0AWABPADkAKwAxAC0ARgA5AE0AMgArADEALQBEAEQAVAArADAA"&"prod=90"&"ver=9.0.894
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10b.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10b.exe (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {786E2AA4-522B-4AE3-910C-1E8EB4D32239} (SmartUpdate Control) - https://medartsny.com/SmartUpdate.Cab
    O16 - DPF: {7D7D0CF0-BB7C-473E-8B35-7590F7D86671} (eFilmX Image Retrieval Module) - https://74.9.65.200/FusionServer/ActiveX/coefir.cab
    O16 - DPF: {B1B22D8C-30F6-4BD5-8291-7C855D5CF2FC} (eFilmX Image Viewer) - https://74.9.65.200/FusionServer/ActiveX/eFilmX.cab
    O16 - DPF: {CD372BF2-87E4-4291-9F49-E0A09A9FDF11} (RamSoft PACS PowerReader Installer 4.1) - https://www.radiologyviewing.com/powerreader4/PRInstall.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = intergy.local
    O17 - HKLM\Software\..\Telephony: DomainName = intergy.local
    O17 - HKLM\System\CCS\Services\Tcpip\..\{98DFE9DC-3BC0-4E2D-BAD1-09280A014CFE}: NameServer = 192.168.1.10,167.206.254.2
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = intergy.local
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O20 - Winlogon Notify: GoToAssist Express Customer - C:\Program Files\Citrix\GoToAssist Express Customer\309\g2ax_winlogon.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Clinical Auto-Updater (ClinicalAutoUpdater) - Unknown owner - C:\Program Files\WebMD Practice Services\Clinical Chart\WebMD.Clinicals.AutoUpdaterService.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: GoToAssist Express Customer - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist Express Customer\309\g2ax_service.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Intergy Installer - Unknown owner - C:\Intergy\Installer.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: RamSoft PACS 4 Cache (LocalCache20041025362) (LocalCache20041025362) - Unknown owner - C:\Program Files\RamSoft\PowerReader4\CacheServers\LocalCache20041025362\prcacheservice.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Remote Monitoring - Unknown owner - C:\Program Files\rmss\WIN_MONITOR.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Radmin Server V3 (RServer3) - Famatech Corp. - C:\WINDOWS\system32\rserver30\RServer3.exe
    O23 - Service: RamSoft PACS4 Update Service (RSUpdateService) - RamSoft Inc. - C:\Program Files\RamSoft\PowerReader4\UpdateService\RSUpdateServiceApplication.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 8215 bytes



    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by JennB at 10:05:02 on 2011-12-21
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2037.1664 [GMT -5:00]
    .
    AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\WebMD Practice Services\Clinical Chart\WebMD.Clinicals.AutoUpdaterService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Intergy\Installer.exe
    C:\Program Files\RamSoft\PowerReader4\CacheServers\LocalCache20041025362\prcacheservice.exe
    C:\Program Files\rmss\WIN_MONITOR.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\RamSoft\PowerReader4\UpdateService\RSUpdateServiceApplication.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Intergy\IntergyNotifier.exe
    C:\Program Files\rmss\winprocmessage.exe
    C:\WINDOWS\system32\msiexec.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    mURLSearchHooks: H - No File
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
    uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
    mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
    mRun: [IntergyNotifierLauncher] c:\intergy\IntergyNotifierLauncher.exe
    mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAzADkANwA2ADcANgA0ADQALQBGAFAAOQArADYALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEALQBGADkATQA3AEMAKwA1AC0ARgA5AE0AMQAwAEIAKwAyAC0AWABPADkAKwAxAC0ARgA5AE0AMgArADEALQBEAEQAVAArADAA"&"prod=90"&"ver=9.0.894
    dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10b.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {786E2AA4-522B-4AE3-910C-1E8EB4D32239} - hxxps://medartsny.com/SmartUpdate.Cab
    DPF: {7D7D0CF0-BB7C-473E-8B35-7590F7D86671} - hxxps://74.9.65.200/FusionServer/ActiveX/coefir.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {B1B22D8C-30F6-4BD5-8291-7C855D5CF2FC} - hxxps://74.9.65.200/FusionServer/ActiveX/eFilmX.cab
    DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CD372BF2-87E4-4291-9F49-E0A09A9FDF11} - hxxps://www.radiologyviewing.com/powerreader4/PRInstall.cab
    TCP: Interfaces\{98DFE9DC-3BC0-4E2D-BAD1-09280A014CFE} : NameServer = 192.168.1.10,167.206.254.2
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
    Notify: GoToAssist Express Customer - c:\program files\citrix\gotoassist express customer\309\g2ax_winlogon.dll
    Notify: igfxcui - igfxdev.dll
    Notify: NavLogon - c:\windows\system32\NavLogon.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 raddrvv3;raddrvv3;c:\windows\system32\rserver30\raddrvv3.sys [2010-4-21 46280]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
    R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
    R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
    R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-24 192160]
    R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-24 169632]
    R2 ClinicalAutoUpdater;Clinical Auto-Updater;c:\program files\webmd practice services\clinical chart\WebMD.Clinicals.AutoUpdaterService.exe [2011-8-12 28672]
    R2 Intergy Installer;Intergy Installer;c:\intergy\Installer.exe [2008-6-24 53248]
    R2 LocalCache20041025362;RamSoft PACS 4 Cache (LocalCache20041025362);c:\program files\ramsoft\powerreader4\cacheservers\localcache20041025362\prcacheservice.exe localcache20041025362 --> c:\program files\ramsoft\powerreader4\cacheservers\localcache20041025362\prcacheservice.exe LocalCache20041025362 [?]
    R2 Remote Monitoring;Remote Monitoring;c:\program files\rmss\win_monitor.exe [2008-7-13 94324]
    R2 RSUpdateService;RamSoft PACS4 Update Service;c:\program files\ramsoft\powerreader4\updateservice\RSUpdateServiceApplication.exe [2008-9-25 564960]
    R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-6-15 1805552]
    R3 mirrorv3;mirrorv3;c:\windows\system32\drivers\rminiv3.sys [2010-4-21 3328]
    S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592]
    S2 RServer3;Radmin Server V3;c:\windows\system32\rserver30\rserver3.exe [2010-4-21 1242480]
    S3 GoToAssist Express Customer;GoToAssist Express Customer;c:\program files\citrix\gotoassist express customer\309\g2ax_service.exe [2011-8-16 161144]
    S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20111213.002\naveng.sys [2011-12-13 86136]
    S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20111213.002\navex15.sys [2011-12-13 1576312]
    S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-6-15 115952]
    .
    =============== Created Last 30 ================
    .
    2011-12-21 15:02:47 388096 ----a-r- c:\documents and settings\jennb\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
    2011-12-21 15:02:47 -------- d-----w- c:\program files\Trend Micro
    2011-12-20 13:16:13 -------- d-----w- c:\windows\system32\appmgmt
    2011-12-19 19:21:33 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-12-19 19:21:33 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-12-19 18:37:46 43760 ----a-w- c:\windows\system32\NavLogon.dll
    2011-11-22 19:50:31 -------- d-----w- c:\documents and settings\jennb\application data\Radmin
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 10:05:37.17 ===============



    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 6/26/2008 10:59:47 AM
    System Uptime: 12/21/2011 9:45:40 AM (1 hours ago)
    .
    Motherboard: Intel Corporation | | D945GCNL
    Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz | LGA 775 | 2393/200mhz
    Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz | LGA 775 | 2394/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 75 GiB total, 51.399 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP849: 9/22/2011 11:19:26 AM - System Checkpoint
    RP850: 9/23/2011 12:12:05 PM - System Checkpoint
    RP851: 9/24/2011 12:47:18 PM - System Checkpoint
    RP852: 9/25/2011 2:14:50 PM - System Checkpoint
    RP853: 9/26/2011 3:06:30 PM - System Checkpoint
    RP854: 9/27/2011 3:47:19 PM - System Checkpoint
    RP855: 9/28/2011 3:00:16 AM - Software Distribution Service 3.0
    RP856: 9/29/2011 3:47:19 AM - System Checkpoint
    RP857: 9/30/2011 4:47:22 AM - System Checkpoint
    RP858: 10/1/2011 5:35:18 AM - System Checkpoint
    RP859: 10/2/2011 6:35:18 AM - System Checkpoint
    RP860: 10/3/2011 9:04:53 AM - System Checkpoint
    RP861: 10/4/2011 10:30:20 AM - System Checkpoint
    RP862: 10/5/2011 11:28:49 AM - System Checkpoint
    RP863: 10/5/2011 1:06:28 PM - Installed HiJackThis
    RP864: 10/5/2011 1:29:32 PM - Restore Operation
    RP865: 10/6/2011 8:38:50 AM - Restore Operation
    RP866: 10/6/2011 8:43:33 AM - Software Distribution Service 3.0
    RP867: 10/7/2011 8:08:53 AM - Software Distribution Service 3.0
    RP868: 10/8/2011 3:00:17 AM - Software Distribution Service 3.0
    RP869: 10/9/2011 3:00:15 AM - Software Distribution Service 3.0
    RP870: 10/10/2011 3:00:17 AM - Software Distribution Service 3.0
    RP871: 10/11/2011 3:00:15 AM - Software Distribution Service 3.0
    RP872: 10/12/2011 3:00:14 AM - Software Distribution Service 3.0
    RP873: 10/13/2011 3:26:28 AM - System Checkpoint
    RP874: 10/14/2011 3:00:16 AM - Software Distribution Service 3.0
    RP875: 10/15/2011 3:00:15 AM - Software Distribution Service 3.0
    RP876: 10/16/2011 3:00:14 AM - Software Distribution Service 3.0
    RP877: 10/17/2011 3:00:15 AM - Software Distribution Service 3.0
    RP878: 10/18/2011 3:00:16 AM - Software Distribution Service 3.0
    RP879: 10/19/2011 3:00:15 AM - Software Distribution Service 3.0
    RP880: 10/20/2011 3:00:16 AM - Software Distribution Service 3.0
    RP881: 10/21/2011 3:00:17 AM - Software Distribution Service 3.0
    RP882: 10/22/2011 3:00:15 AM - Software Distribution Service 3.0
    RP883: 10/23/2011 3:00:14 AM - Software Distribution Service 3.0
    RP884: 10/24/2011 3:00:14 AM - Software Distribution Service 3.0
    RP885: 10/25/2011 3:00:15 AM - Software Distribution Service 3.0
    RP886: 10/26/2011 3:00:15 AM - Software Distribution Service 3.0
    RP887: 10/27/2011 3:00:17 AM - Software Distribution Service 3.0
    RP888: 10/28/2011 3:00:16 AM - Software Distribution Service 3.0
    RP889: 10/29/2011 3:00:14 AM - Software Distribution Service 3.0
    RP890: 10/29/2011 12:25:31 PM - Removed Sage Intergy EHR
    RP891: 10/29/2011 12:26:34 PM - Installed Sage Intergy EHR
    RP892: 10/30/2011 3:00:15 AM - Software Distribution Service 3.0
    RP893: 10/31/2011 3:00:16 AM - Software Distribution Service 3.0
    RP894: 11/1/2011 3:00:52 AM - Software Distribution Service 3.0
    RP895: 11/2/2011 3:00:16 AM - Software Distribution Service 3.0
    RP896: 11/3/2011 3:01:26 AM - Software Distribution Service 3.0
    RP897: 11/4/2011 3:00:15 AM - Software Distribution Service 3.0
    RP898: 11/5/2011 3:00:21 AM - Software Distribution Service 3.0
    RP899: 11/6/2011 2:00:32 AM - Software Distribution Service 3.0
    RP900: 11/6/2011 3:00:14 AM - Software Distribution Service 3.0
    RP901: 11/7/2011 3:00:15 AM - Software Distribution Service 3.0
    RP902: 11/8/2011 3:00:20 AM - Software Distribution Service 3.0
    RP903: 11/9/2011 3:14:55 AM - System Checkpoint
    RP904: 11/10/2011 3:00:30 AM - Software Distribution Service 3.0
    RP905: 11/11/2011 3:00:18 AM - Software Distribution Service 3.0
    RP906: 11/12/2011 3:00:17 AM - Software Distribution Service 3.0
    RP907: 11/13/2011 3:00:14 AM - Software Distribution Service 3.0
    RP908: 11/14/2011 3:00:15 AM - Software Distribution Service 3.0
    RP909: 11/15/2011 3:00:16 AM - Software Distribution Service 3.0
    RP910: 11/16/2011 3:00:17 AM - Software Distribution Service 3.0
    RP911: 11/17/2011 3:00:17 AM - Software Distribution Service 3.0
    RP912: 11/18/2011 3:00:16 AM - Software Distribution Service 3.0
    RP913: 11/19/2011 3:00:17 AM - Software Distribution Service 3.0
    RP914: 11/20/2011 3:00:14 AM - Software Distribution Service 3.0
    RP915: 11/21/2011 3:00:15 AM - Software Distribution Service 3.0
    RP916: 11/22/2011 3:00:16 AM - Software Distribution Service 3.0
    RP917: 11/23/2011 3:00:14 AM - Software Distribution Service 3.0
    RP918: 11/24/2011 3:00:16 AM - Software Distribution Service 3.0
    RP919: 11/25/2011 3:00:16 AM - Software Distribution Service 3.0
    RP920: 11/26/2011 3:00:17 AM - Software Distribution Service 3.0
    RP921: 11/27/2011 3:00:14 AM - Software Distribution Service 3.0
    RP922: 11/28/2011 3:00:14 AM - Software Distribution Service 3.0
    RP923: 11/29/2011 6:56:20 AM - Software Distribution Service 3.0
    RP924: 11/30/2011 3:00:17 AM - Software Distribution Service 3.0
    RP925: 12/1/2011 3:00:16 AM - Software Distribution Service 3.0
    RP926: 12/2/2011 3:00:16 AM - Software Distribution Service 3.0
    RP927: 12/3/2011 3:00:17 AM - Software Distribution Service 3.0
    RP928: 12/4/2011 3:00:14 AM - Software Distribution Service 3.0
    RP929: 12/5/2011 3:00:18 AM - Software Distribution Service 3.0
    RP930: 12/6/2011 3:00:20 AM - Software Distribution Service 3.0
    RP931: 12/7/2011 3:00:17 AM - Software Distribution Service 3.0
    RP932: 12/8/2011 3:00:16 AM - Software Distribution Service 3.0
    RP933: 12/9/2011 3:00:15 AM - Software Distribution Service 3.0
    RP934: 12/10/2011 3:00:15 AM - Software Distribution Service 3.0
    RP935: 12/11/2011 3:00:17 AM - Software Distribution Service 3.0
    RP936: 12/12/2011 3:00:17 AM - Software Distribution Service 3.0
    RP937: 12/13/2011 3:00:18 AM - Software Distribution Service 3.0
    RP938: 12/14/2011 3:00:15 AM - Software Distribution Service 3.0
    RP939: 12/15/2011 3:00:16 AM - Software Distribution Service 3.0
    RP940: 12/16/2011 3:00:17 AM - Software Distribution Service 3.0
    RP941: 12/16/2011 12:57:13 PM - Restore Operation
    RP942: 12/16/2011 1:00:58 PM - Software Distribution Service 3.0
    RP943: 12/17/2011 3:00:39 AM - Software Distribution Service 3.0
    RP944: 12/17/2011 9:51:13 PM - Removed SUPERAntiSpyware Free Edition
    RP945: 12/19/2011 8:04:04 AM - Software Distribution Service 3.0
    RP946: 12/19/2011 1:36:14 PM - Removed Symantec AntiVirus
    RP947: 12/19/2011 2:14:27 PM - Restore Operation
    RP948: 12/19/2011 2:17:01 PM - Restore Operation
    RP949: 12/19/2011 2:19:35 PM - Restore Operation
    RP950: 12/19/2011 2:20:54 PM - Restore Operation
    RP951: 12/20/2011 8:11:22 AM - Removed Symantec AntiVirus
    RP952: 12/20/2011 8:14:17 AM - Restore Operation
    RP953: 12/20/2011 8:17:34 AM - Restore Operation
    RP954: 12/21/2011 8:49:19 AM - System Checkpoint
    RP955: 12/21/2011 10:02:46 AM - Installed HiJackThis
    .
    ==== Installed Programs ======================
    .
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Flash Player 10 ActiveX
    Adobe Reader 8.1.2
    Adobe Reader 8.1.2 Security Update 1 (KB403742)
    Compatibility Pack for the 2007 Office system
    G3WebToolkit
    GoToAssist Customer 1.6.0.309
    High Definition Audio Driver Package - KB888111
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB935448)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Intel(R) Graphics Media Accelerator Driver
    Intergy
    Intergy 4.00 Primer Utility
    Intergy Imaging
    IntergyInteropInstall
    IntergyPracticePortal
    Java(TM) 6 Update 3
    Java(TM) 6 Update 7
    LiveUpdate 3.0 (Symantec Corporation)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Office Basic Edition 2003
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft XML Parser
    MiniMed Solutions CGMS iPro
    Module SDK
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    Nero 7 Essentials
    PowerDVD
    Radmin Server 3.4
    Realtek High Definition Audio Driver
    rmss
    Sage Intergy
    Sage Intergy - Progress 10.2A Runtime
    Sage Intergy EHR
    Sage Intergy EHR WA_USB_32
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player (KB979402)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB942615)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944338)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958470)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB963027)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969897)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971032)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974455)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB976325)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB981350)
    Security Update for Windows XP (KB982381)
    SUPERAntiSpyware
    Symantec AntiVirus
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911164)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB925720)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB942840)
    Update for Windows XP (KB946627)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB976749)
    Update for Windows XP (KB978207)
    Update for Windows XP (KB980182)
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    .
    ==== Event Viewer Messages From Past Week ========
    .
    12/21/2011 9:46:19 AM, error: NETLOGON [5737] - The system returned the following unexpected error code: A socket operation encountered a dead network.
    12/20/2011 7:00:00 AM, error: Schedule [7901] - The At8.job command failed to start due to the following error: %%2147942402
    12/20/2011 6:00:00 AM, error: Schedule [7901] - The At7.job command failed to start due to the following error: %%2147942402
    12/20/2011 5:00:00 AM, error: Schedule [7901] - The At6.job command failed to start due to the following error: %%2147942402
    12/20/2011 4:00:00 AM, error: Schedule [7901] - The At5.job command failed to start due to the following error: %%2147942402
    12/19/2011 9:00:00 PM, error: Schedule [7901] - The At22.job command failed to start due to the following error: %%2147942402
    12/19/2011 3:00:00 PM, error: Schedule [7901] - The At16.job command failed to start due to the following error: %%2147942402
    12/16/2011 5:20:48 PM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
    12/16/2011 2:00:00 PM, error: Schedule [7901] - The At78.job command failed to start due to the following error: %%2147942402
    12/16/2011 2:00:00 PM, error: Schedule [7901] - The At30.job command failed to start due to the following error: %%2147942402
    12/16/2011 12:59:14 PM, error: SAVRT [20] - Unable to initialize the virus scanning engine database files.
    12/16/2011 12:57:15 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    12/16/2011 12:53:05 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.
    12/16/2011 12:44:21 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL SAVRT SAVRTPEL SPBBCDrv SYMTDI Tcpip
    12/16/2011 12:44:21 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
    12/16/2011 12:44:21 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/16/2011 12:44:21 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/16/2011 12:44:21 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
    12/16/2011 12:16:34 PM, error: Service Control Manager [7034] - The RamSoft PACS 4 Cache (LocalCache20041025362) service terminated unexpectedly. It has done this 1 time(s).
    12/16/2011 1:00:39 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SAVRT
    12/16/2011 1:00:39 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec AntiVirus service to connect.
    12/16/2011 1:00:00 PM, error: Schedule [7901] - The At28.job command failed to start due to the following error: %%2147942402
    12/16/2011 1:00:00 PM, error: Schedule [7901] - The At27.job command failed to start due to the following error: %%2147942402
    .
    ==== End Of File ===========================
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,927
    First Name:
    Frank
    A trained gold/blue shield member will need to assist you with your logs.

    -------------------------------------------------------------

    Besides the fact that several programs are outdated, Windows XP hasn't been upgraded to SP3(which was released about 4 years ago).

    -------------------------------------------------------------
     
  3. jenn31708

    jenn31708 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    66
    Ok, I will wait for someone to assist me, thanks!
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,927
    First Name:
    Frank
    I've personally requested a gold/blue shield member assist you.

    This section is VERY busy, so you may not get a reply for 24 - 48 hours.

    Good luck. (y)

    -----------------------------------------------------------
     
  5. jenn31708

    jenn31708 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    66
    Thank you!! :)
     
  6. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    IMPORTANT NOTE REGARDING CORPORATE/COMPANY OWNED COMPUTERS

    Please do not request assistance for corporate/company owned computers. Many changes/deletions are made during the clean up process, some of which may involve uninstalling programs, deleting folders/files, changing settings and/or removing policies etc. As we have no way of knowing for sure if these are actually needed for company operations, malware issues in these cases should be handled by your own IT Departments in order to avoid any undesirable results.
     
  7. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    your log tells me that you are a medical practice & entries suggest that you probably have patients/clients details on there

    You MUST take this computer off line &assume that all patient details have already been compromised and get in touch immediately with the regulatory authorities in your country to inform them under HIPPA rules & regulations

    It would be illegal for you to post anything on the forum or anyone to help help
     
  8. jenn31708

    jenn31708 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    66
    My apologies, I'll fix this.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1032262

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice