Solved I-Tune doesn't recognize my I-pod

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Serge2012

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Joined
Feb 1, 2013
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361
Hi, I've tried to connect my I-pod Nano to both USB ports on my HP Laptop but I-Tune doesn't recognize it and in control panel "device" I can see "Unspecified - Unknown USB device (device descriptor request failed). My USB ports are working fine with other devices (portable drives).

Thanks for your help.

Serge
 

Serge2012

Thread Starter
Joined
Feb 1, 2013
Messages
361
Hi, thanks for your reply. I marked this thread "solved" just after I posted it because I was able to fix this issue after resetting my I-Pod. By the way thanks also for the link.
 
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