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Solved I-Tune doesn't recognize my I-pod

Discussion in 'Hardware' started by Serge2012, Nov 27, 2018.

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  1. Serge2012

    Serge2012 Thread Starter

    Joined:
    Feb 1, 2013
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    Hi, I've tried to connect my I-pod Nano to both USB ports on my HP Laptop but I-Tune doesn't recognize it and in control panel "device" I can see "Unspecified - Unknown USB device (device descriptor request failed). My USB ports are working fine with other devices (portable drives).

    Thanks for your help.

    Serge
     
  2. plodr

    plodr

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    First Name:
    Liz
  3. Serge2012

    Serge2012 Thread Starter

    Joined:
    Feb 1, 2013
    Messages:
    226
    Hi, thanks for your reply. I marked this thread "solved" just after I posted it because I was able to fix this issue after resetting my I-Pod. By the way thanks also for the link.
     
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