- Nov 18, 2008
First, I am 65 years old. I know some things about a computer, other things stump me. My 65 y.o. cousin brought me her computer to fix...LOL! She said she went to bed one night and her Toshiba laptop was working great. The next morning it was not the same laptop. Overnight, without her permission, Windows 10 downloaded. She quit using it after a few days because she could not figure it out, instead using an ipad. However, there are things on it and times she needs to use it. I told her I thought I could get Windows 7 back, even though it was past the 31 days. Long story short...I can't!!!! For a month, I have read and tried many, many things. I have watched just about every Youtube video there is on the subject...nothing. I did a Factory Reset thinking Windows 7 would restore because it came on the laptop. Windows 10 came back. I am just about at the point where I am going to give it back and tell her she may just have to learn it, unless someone knows a way that works!