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IBM Thinkpad won't recognize external HD

Discussion in 'Windows XP' started by dalearyous, Sep 3, 2004.

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  1. dalearyous

    dalearyous Thread Starter

    Jul 17, 2003
    ibm thinkpad t41 ( model: 2373) and the thing won't recognize maxtor external usb HD. i just reinstalled winxp pro and updated all the drivers i could find. the hard drive does show up under removable hardware and it also shows up under disk management under admin tools. i tried activating it and assigning a driver letter and still nothing. side note: when i first plugged it into the computer windows never popped up with the automatic hardware installation wizard. when i try to manaully run it the computer sais its in use. does anyone have any idea whats going on?
  2. doggard


    Oct 18, 2002
    Are the USB ports working correctly with other devices attached?
    Is the drive partitioned and formatted?
    What does disk mamangement say about the state of the drive?
  3. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.
  4. dobhar


    Jul 29, 2002
    Hi johnwill...

    Why TWICE?
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