Icons corrupted/broken

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mouse92

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Aug 30, 2018
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Hi

I am having difficulty trying to solve the problem where my desktop icons look corrupted or broken. can you please help me. I will upload a photo of what they look like.

These are both word doc files.

Thanks for your help
 

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DaveA

David
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What happen if you use the F5 refresh key
 

mouse92

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Hi Dave

Thanks for replying.. I pressed F5 and the icons refreshed but the icons are still the same. any more ideas.

Thanks
 

DaveA

David
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Have you tried adding another icon for those two?
If they look OK, then all is well and you could delete the old ones.
But if they are the same, then, see if you can fine the file that these icons are a member of and see if that they appear the same way, in that file.
 

mouse92

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Hi

I havent got copies of all the files it has affected but I was really just trying to learn why it happens and how to fix it without just replacing them. there are about a dozon or so like that on my desktop most of them are not important any more. I am starting out as a tech support person in my area but this problem has got me stumped and I just wanted to learn how to fix it for future reference. I have already done quite a bit of research on how to fix it but had no luck. If you had any idea how I can fix it or if it cant be fixed thats all good. I have a backup of the important files.
 

DaveA

David
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If the icon file(s) has been replaced by the one with the bad icon(s), then there is not much one can do except find a clean copy and replace the bad one with it.
 
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