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Icons Missing for all office applications

Discussion in 'Business Applications' started by ada101, Feb 8, 2012.

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  1. ada101

    ada101 Banned Thread Starter

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    I have got Microsoft office 2010 professional and all of the icons are missing. in the taskbar they are all coming up like in the screenshot. is there any way to fix this? This has happened to me before in windows xp but i just reinstalled the os. i don't want to do that with my windows 7 as i have set everything up the way i like it. Screenshot:


    [​IMG]
     
  2. DoubleHelix

    DoubleHelix Banned

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    I see a recent document with an ODT extension. Did you install another free office-type suite? That may have messed with the Office file types.

    Also try a repair of Office in Uninstall Programs.
     
  3. ada101

    ada101 Banned Thread Starter

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    I haven't had another office installation on this os but i have opened odt files on this installation. i'm gonna repair it now. It also looks as if the odt file (Adam.odt) doesn't exist anymore.
     
  4. ada101

    ada101 Banned Thread Starter

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    It looks as if the office installer is corrupt. I am gonna put my office dvd in the drive and see if that works
     
  5. ada101

    ada101 Banned Thread Starter

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    [​IMG]

    Code:
    Problem signature:
      Problem Event Name:    Office12Setup
      Problem Signature 01:    {10140000-0F00-0000-0000--0000000FF1CE}
      Problem Signature 02:    14.0.4755.1000
      Problem Signature 03:    X
      Problem Signature 04:    MsiAPICallFailure
      Problem Signature 05:    Office64.WW\Office64WW.xml
      Problem Signature 06:    X
      Problem Signature 07:    X
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    3081
    
    Additional information about the problem:
      LCID:    1033
    
    This is the setup from the dvd...
    it looks like there might be something wrong with msi installation or something!?!
     
  6. ada101

    ada101 Banned Thread Starter

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    bump:)
     
  7. Keebellah

    Keebellah Trusted Advisor

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    I think you should visit the Microsoft site and locate the Office uninstaller tool, this will really clear the installation (leaving the documents intact)
    After that and a reboot try reinstalling from the DVD again.

    The odt files, want it or not are remnants of an Open Office document, so there must have been something there or maybe somebody chose the default save option as an Open Dcument File (*.odt) this is something you can change in the options menu.
    Computers aren't really that smart and you always need a device to inout errors, it's a keyboard :)

    It is strange, but somewhere along the way someone did dometing.
     
  8. ada101

    ada101 Banned Thread Starter

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    Sorry for long reply :) where can i find this office uninstall tool?
     
  9. Keebellah

    Keebellah Trusted Advisor

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    You should read the post

    There is a serach field there too. Sorry basic use of Internet and support sites.

    Even Google shows it if you search of Office Uninstall tools, but Microsoft you'll knwo you get the correct one.
     
  10. ada101

    ada101 Banned Thread Starter

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    i just cant find it
     
  11. Keebellah

    Keebellah Trusted Advisor

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  12. ada101

    ada101 Banned Thread Starter

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    doesnt work.:( it starts removing and then just closes down. There must be something corrupted in the installer folder :confused:. nice try though
     
  13. Keebellah

    Keebellah Trusted Advisor

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    Well, then you'll have to search for fixittiools in the Microsoft Site.
    I removed all office installations with this tool, I ran it for all office versions that had been on my system, Office 2003, 3007 and 2010 to allow for a good clean install of Office 2010.
    Don't forget yo backup all things like Outlook files and so even if the system did leave these intact, you never know.
    I was / am running Windos 7 too
     
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