IDE Controller needed (HP ENVY 17 1001-tx)

[joelsoh]

Hi everyone!

I've noticed my HP ENVY 17 1001-tx doesn't read CDs/DVDs. So I've taken a look and troubleshoot says I need a driver for my "a588iazs ide controller".

OS: Win 7 Pro

Google doesn't produce any usable results for "a588iazs ide controller". I'll continue searching now, but if anyone on these forums has advice or a solution, that'd be great.

(http://h10025.www1.hp.com/ewfrf/wc/...3&lc=en&cc=au&dlc=en&sw_lang=&product=4188377) - Driver site. Do any of these match what I need? It doesn't seem immediately obvious to me.

Thank you
Joel

 

[pip22]

IDE controller drivers are built into Windows.

 

[joelsoh]

Any idea how I can get my hands on this particular driver?

 

[Tanis]

What / who told you you need that driver?

You shouldn't need any additional drivers for a CD/DVD drive.

If you look in Device Manager, are there any items listed with a yellow (!) or (?) against them, or any Unknown items?

 

[Triple6]

Thats not a proper/correct name for any standard controller, so its either created by a virtual device/drive or generated by a faulty device.

Have you tried uninstalling that device and rebooting?

Since you mention you cannot read discs, try this fix as it works to solve many problems: http://support.microsoft.com/mats/cd_dvd_drive_problems

 

[joelsoh]

I've uninstalled and reinstalled it via Device Manager. It seems to run DVDs ok now, but CDs seem to splutter and not be read. I tried the Microsoft Fix It program, and so far no luck. The troubleshooter states "The disc in drive F is not detected, or is not supported."

Also, there are no ! or ? listed in Device Manager.

Confusing that it can read one type (DVDs) , but not the other so far (CDs).

 

[DoubleHelix]

Not that confusing. They're different lasers. Sounds like a faulty drive.

 

[Elvandil]

No drivers are needed for optical drives in Windows. Don't even try to install any.

It sounds like your drive has died. But you could try it with another operating system from a boot CD to be sure that it is not software- or Windows-related and the drive is the actual problem.

This will do the job:

*******************************************
Parted Magic disk partitoning tool (Bootable CD image)
If you prefer a bootable USB key, download and run Linux Live USB Creator. Choose the Parted Magic distro, and it will download it and automatically create a bootable USB key.

This CD (or key) contains many useful tools. You can partition, recover files, recover lost partitions, make disk images (by several different methods), transfer files between media, scan for viruses (It can serve as an Alternative Trusted Platform for search and elimination of rootkits and bootkits), examine and benchmark hardware, access the internet, and much more.
*******************************************

 

[Elvandil]

No drivers are needed for optical drives in Windows. Don't even try to install any.

It sounds like your drive has died. But you could try it with another operating system from a boot CD to be sure that it is not software- or Windows-related and the drive is the actual problem.

This will do the job:

*******************************************
Parted Magic disk partitoning tool (Bootable CD image)
If you prefer a bootable USB key, download and run Linux Live USB Creator. Choose the Parted Magic distro, and it will download it and automatically create a bootable USB key.

This CD (or key) contains many useful tools. You can partition, recover files, recover lost partitions, make disk images (by several different methods), transfer files between media, scan for viruses (It can serve as an Alternative Trusted Platform for search and elimination of rootkits and bootkits), examine and benchmark hardware, access the internet, and much more.
*******************************************