IDE Controller needed (HP ENVY 17 1001-tx)

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joelsoh

Thread Starter
Joined
Oct 27, 2011
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3
Hi everyone!

I've noticed my HP ENVY 17 1001-tx doesn't read CDs/DVDs. So I've taken a look and troubleshoot says I need a driver for my "a588iazs ide controller".

OS: Win 7 Pro

Google doesn't produce any usable results for "a588iazs ide controller". I'll continue searching now, but if anyone on these forums has advice or a solution, that'd be great.

(http://h10025.www1.hp.com/ewfrf/wc/...3&lc=en&cc=au&dlc=en&sw_lang=&product=4188377) - Driver site. Do any of these match what I need? It doesn't seem immediately obvious to me.

Thank you
Joel
 

Tanis

Shane
Joined
May 29, 2006
Messages
4,101
What / who told you you need that driver?

You shouldn't need any additional drivers for a CD/DVD drive.

If you look in Device Manager, are there any items listed with a yellow (!) or (?) against them, or any Unknown items?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Thats not a proper/correct name for any standard controller, so its either created by a virtual device/drive or generated by a faulty device.

Have you tried uninstalling that device and rebooting?

Since you mention you cannot read discs, try this fix as it works to solve many problems: http://support.microsoft.com/mats/cd_dvd_drive_problems
 

joelsoh

Thread Starter
Joined
Oct 27, 2011
Messages
3
I've uninstalled and reinstalled it via Device Manager. It seems to run DVDs ok now, but CDs seem to splutter and not be read. I tried the Microsoft Fix It program, and so far no luck. The troubleshooter states "The disc in drive F is not detected, or is not supported."

Also, there are no ! or ? listed in Device Manager.

Confusing that it can read one type (DVDs) , but not the other so far (CDs).
 
Joined
Aug 1, 2003
Messages
51,988
No drivers are needed for optical drives in Windows. Don't even try to install any.

It sounds like your drive has died. But you could try it with another operating system from a boot CD to be sure that it is not software- or Windows-related and the drive is the actual problem.

This will do the job:

*******************************************
Parted Magic disk partitoning tool (Bootable CD image)
If you prefer a bootable USB key, download and run Linux Live USB Creator. Choose the Parted Magic distro, and it will download it and automatically create a bootable USB key.

This CD (or key) contains many useful tools. You can partition, recover files, recover lost partitions, make disk images (by several different methods), transfer files between media, scan for viruses (It can serve as an Alternative Trusted Platform for search and elimination of rootkits and bootkits), examine and benchmark hardware, access the internet, and much more.
*******************************************
 
Joined
Aug 1, 2003
Messages
51,988
No drivers are needed for optical drives in Windows. Don't even try to install any.

It sounds like your drive has died. But you could try it with another operating system from a boot CD to be sure that it is not software- or Windows-related and the drive is the actual problem.

This will do the job:

*******************************************
Parted Magic disk partitoning tool (Bootable CD image)
If you prefer a bootable USB key, download and run Linux Live USB Creator. Choose the Parted Magic distro, and it will download it and automatically create a bootable USB key.

This CD (or key) contains many useful tools. You can partition, recover files, recover lost partitions, make disk images (by several different methods), transfer files between media, scan for viruses (It can serve as an Alternative Trusted Platform for search and elimination of rootkits and bootkits), examine and benchmark hardware, access the internet, and much more.
*******************************************
 
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