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IDE Controller needed (HP ENVY 17 1001-tx)

Discussion in 'Hardware' started by joelsoh, Oct 27, 2011.

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  1. joelsoh

    joelsoh Thread Starter

    Joined:
    Oct 27, 2011
    Messages:
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    Hi everyone!

    I've noticed my HP ENVY 17 1001-tx doesn't read CDs/DVDs. So I've taken a look and troubleshoot says I need a driver for my "a588iazs ide controller".

    OS: Win 7 Pro

    Google doesn't produce any usable results for "a588iazs ide controller". I'll continue searching now, but if anyone on these forums has advice or a solution, that'd be great.

    (http://h10025.www1.hp.com/ewfrf/wc/...3&lc=en&cc=au&dlc=en&sw_lang=&product=4188377) - Driver site. Do any of these match what I need? It doesn't seem immediately obvious to me.

    Thank you
    Joel
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    IDE controller drivers are built into Windows.
     
  3. joelsoh

    joelsoh Thread Starter

    Joined:
    Oct 27, 2011
    Messages:
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    Any idea how I can get my hands on this particular driver?
     
  4. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
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    First Name:
    Shane
    What / who told you you need that driver?

    You shouldn't need any additional drivers for a CD/DVD drive.

    If you look in Device Manager, are there any items listed with a yellow (!) or (?) against them, or any Unknown items?
     
  5. Triple6

    Triple6 Moderator

    Joined:
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    First Name:
    Rob
    Thats not a proper/correct name for any standard controller, so its either created by a virtual device/drive or generated by a faulty device.

    Have you tried uninstalling that device and rebooting?

    Since you mention you cannot read discs, try this fix as it works to solve many problems: http://support.microsoft.com/mats/cd_dvd_drive_problems
     
  6. joelsoh

    joelsoh Thread Starter

    Joined:
    Oct 27, 2011
    Messages:
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    I've uninstalled and reinstalled it via Device Manager. It seems to run DVDs ok now, but CDs seem to splutter and not be read. I tried the Microsoft Fix It program, and so far no luck. The troubleshooter states "The disc in drive F is not detected, or is not supported."

    Also, there are no ! or ? listed in Device Manager.

    Confusing that it can read one type (DVDs) , but not the other so far (CDs).
     
  7. DoubleHelix

    DoubleHelix Banned

    Joined:
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    Messages:
    24,388
    Not that confusing. They're different lasers. Sounds like a faulty drive.
     
  8. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    No drivers are needed for optical drives in Windows. Don't even try to install any.

    It sounds like your drive has died. But you could try it with another operating system from a boot CD to be sure that it is not software- or Windows-related and the drive is the actual problem.

    This will do the job:

    *******************************************
    Parted Magic disk partitoning tool (Bootable CD image)
    If you prefer a bootable USB key, download and run Linux Live USB Creator. Choose the Parted Magic distro, and it will download it and automatically create a bootable USB key.

    This CD (or key) contains many useful tools. You can partition, recover files, recover lost partitions, make disk images (by several different methods), transfer files between media, scan for viruses (It can serve as an Alternative Trusted Platform for search and elimination of rootkits and bootkits), examine and benchmark hardware, access the internet, and much more.
    *******************************************
     
  9. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    No drivers are needed for optical drives in Windows. Don't even try to install any.

    It sounds like your drive has died. But you could try it with another operating system from a boot CD to be sure that it is not software- or Windows-related and the drive is the actual problem.

    This will do the job:

    *******************************************
    Parted Magic disk partitoning tool (Bootable CD image)
    If you prefer a bootable USB key, download and run Linux Live USB Creator. Choose the Parted Magic distro, and it will download it and automatically create a bootable USB key.

    This CD (or key) contains many useful tools. You can partition, recover files, recover lost partitions, make disk images (by several different methods), transfer files between media, scan for viruses (It can serve as an Alternative Trusted Platform for search and elimination of rootkits and bootkits), examine and benchmark hardware, access the internet, and much more.
    *******************************************
     
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