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IDT High definition audio drive

1K views 5 replies 3 participants last post by  Oddba11 
#1 ·
Hello my problem is that my new hp envy m6-1225dx is not giving out audio output when a headset is connected, however the external speakers are working perfectly.
A close observation show that under the device manager, the audio playback icon for headset does not change its settings automatically to default device as it should normally do, but instead the external speakers remain the default device while the headphone remains on default communication device.
An attempt to change this settings manually when headphone is connected proves abortive, also an attempt to update the drive also says the the installed drive is the latest for my system, pls help me out!
the system info is:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8088 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 688298 MB, Free - 508986 MB; D: Total - 26310 MB, Free - 3151 MB;
Motherboard: Hewlett-Packard, 18A4
Antivirus: avast! Antivirus, Updated and Enabled
 
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