IE 11 Troubles

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

slh1

Thread Starter
Joined
Feb 26, 2015
Messages
1
I got this call today. It was Microsoft they were calling because my machine had experienced to many events. I had 250 under event viewer. They began to take me through steps to show me what was wrong. Well then they asked for money to fix it. I told them no and disconnected with them.
When I start IE 11 now, (my home page is ixquick.com.) but it tries to load this "waiting for 64.124.14.82" then says "This page cannot be displayed." Don't know what happened.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,396
Don't know what happened.
You let some crook--certainly not Microsoft calling--have access to your computer. They may have changed your home page and probably set a proxy server. I have no idea what else they may have done.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,103
Go to Start - All Programs - Accessories - System Tools - System Restore.

When the System Restore window appears, select "Choose a different restore point", then click "Next".

Select a date and time BEFORE the date and time that you allowed that scammer to take over your computer, then click "Next".

Follow the directions from there.

Let us know if that fixes the issue.

--------------------------------------------------------
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
As Terry and Frank mentioned, you were the victim of a scam.

Following Frank's directions should restore your computer to a time before the scammer made changes to your computer.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top