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ie 6 closes when I use search functions

Discussion in 'Web & Email' started by djfortafan, Dec 1, 2001.

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  1. djfortafan

    djfortafan Thread Starter

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    I am having with IE 6, when I try to use the search function on a webpage such as ebay, buy.com, or any other site with a search function, an error occurs and IE closes. I am using XP professional and I removed the "send error report" function as suggested in a previous thread, but I am still having the problem. Please Help- I need to do some christmas shopping!
    thank you in advance.
     
  2. john_waldrum

    john_waldrum

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    I am having the same exact problem and have been trying to fix it for days. I have tried everything I have been told. I just want to know how to completely remove IE6 so I can reinstall fresh. I have gone into add/remove programs, but appaenlty that did not completely remove IE6, because when I try to reinstall, a screen comes up indicating that I already have the latest version and setup cannot continue!!!!!!!!!!
     
  3. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya

    djfortafan: You say you've removed the error reporting tool, but you are still experincing errors. Do these come in the form of a popup box with a Details button on it? If so, click it and copy the contents here.

    Also, try this. Go to Tools | Internet Options. Advanced tab. Under Browsing, look for Disable Script Debugging and tick that. Underneath that will be Display a Notification about every script error. Untick that. Apply and OK.

    John: I have put a reply about how to drop down to your older version of IE in your other thread.

    Regards

    eddie
     
  4. djfortafan

    djfortafan Thread Starter

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    Hiya

    I checked my internet options- and those two boxes were checked and unchecked, respectivI have attached the details and the technical details.
    Thanks!
     
  5. SavvyLady

    SavvyLady

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    try running the repair of IE6 in add/remove... you will be asked if you want to uninstall or repair/fix it.... choose fix /repair.



    Savvy :)
     
  6. djfortafan

    djfortafan Thread Starter

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    I can't seem to find the fix/repair function. I used it before when I was running 98- but I am using xp now and i can't find it anywhere- not even in windows help. So- I'm at square one:(
     
  7. Brooks

    Brooks Guest

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    There is not an option to remove IE 6 in XP since it is the default version that comes with XP.

    The only thing I can suggest is to try and install it from the microsoft site to see if that works. http://www.microsoft.com/windows/ie/downloads/ie6/default.asp


    One thing I always do, is make sure I have a copy of a different web browser installed on my PC's. This way if something crops up like you have experinced, I can use my alternate. Currently, I have Opera 6.0 installed as my alternative for when those things go wrong.
     
  8. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya

    I know this says for version 5.5, but it may work:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177

    Right at the bottom.

    Now, we could try some other things whilst we wait :p

    Go to Tools | Internet Options. Security tab. make sure you're on Internet, then click Custom Level. Click Reset, Yes, OK.

    eddie
     
  9. TonyKlein

    TonyKlein Malware Specialist

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    Hi,

    We haven't heard the exact text of your error message as yet.
    Knowing in which module this conflict takes place might help us further.

    Click on 'click here' in your error message, and tell us what is says:

    [​IMG]
     
  10. djfortafan

    djfortafan Thread Starter

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    Oct 29, 2001
    Messages:
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    Hi-
    I have attached the error details. I tried using the fix for ie5.5 that was suggested earlier, but it won't work for me. It requires the fix/repair function that I do not have.

    I have reset my security level to the default. I have also tried to reinstall ie 6 from microsoft's website but I have recieved no love from the computer gods.

    Thanks!
    Bill
     

    Attached Files:

  11. Rollin' Rog

    Rollin' Rog

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  12. djfortafan

    djfortafan Thread Starter

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    Oct 29, 2001
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    Hi- I went to add/remove programs and ftapp.dll isn't listed. Should I just delete that file or will that cause other problems? I am running Windows XP pro.

    Thank You
     
  13. Brooks

    Brooks Guest

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    Oct 30, 2001
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