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IE 6 painfully slow

Discussion in 'Web & Email' started by Hoodman, Jul 20, 2004.

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  1. Hoodman

    Hoodman Thread Starter

    Joined:
    Mar 23, 2004
    Messages:
    88
    I posted this about a week ago with no resolve. My wife is threatening ugly things if I don't get it right(lol). I'm running ME with512 ram, 933 Pentium, about 5G left on a 20G drive, & IE6.
    The problem is page loading is very slow. Maybe 1/3 the usual time. Everything else works fine. It's very maddening!
    I regularly run Adaware, Spybot, & Norton Anti Virus.
    Please, please, please help!
    Hoodman

    Hijack log
    Logfile of HijackThis v1.97.7
    Scan saved at 9:12:35 PM, on 7/20/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\TABLET.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
    C:\WINDOWS\SYSTEM\DEVLDR16.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
    C:\PROGRAM FILES\WACOM\TABUSERW.EXE
    C:\PETE'S FOLDER\DOWNLOADS\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.netscape.com/home/winsearch.html
    N3 - Netscape 7: user_pref("browser.startup.homepage", "www.google.com"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\3gmr4plz.slt\prefs.js)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\3gmr4plz.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMANTEC\LIVEUP~1\SNDMON.EXE
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
    O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
    O4 - HKLM\..\RunServices: [Tablet] C:\WINDOWS\SYSTEM\Tablet.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
    O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - Startup: TabUserW.lnk = C:\Program Files\Wacom\TabUserW.exe
    O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O8 - Extra context menu item: Dogpile Cursor Search - C:\WINDOWS\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
    O9 - Extra button: Encarta Encyclopedia (HKLM)
    O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
    O9 - Extra button: Define (HKLM)
    O9 - Extra 'Tools' menuitem: Define (HKLM)
    O9 - Extra button: Dell Home (HKCU)
    O12 - Plugin for .bpt: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
    O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/Z4/heartbeat.cab
    O16 - DPF: Yahoo! PageBuilder - http://pagebuilder.yahoo.com/members/tools/pagebuilder/prod/client.2.60.23/code/client.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
    O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell.com/us/en/systemprofiler/SysProfLCD.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37886.6156018519
    O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.0/win/PulsePlayer5AxWin.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Try this.

    Internet Explorer 5.x/6.x comes with a repair tool. To use it, go to the Add/Remove Programs Control Panel; Scroll and click to highlight 'Microsoft Internet Explorer 5/6.x' in the Install/Uninstall window; Then click on the Add/Remove button; Select 'Repair' the current installation of Internet Explorer radio button; Click on OK. Restart your computer when prompted.
     
  3. Hoodman

    Hoodman Thread Starter

    Joined:
    Mar 23, 2004
    Messages:
    88
    I ran the repair in IE 6, but no change. It took 15 secs for this page to load with cable modem.
    Hoodman
     
  4. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Get the free Sygate firewall by clicking the colored link below; Remove NIS from the Add/Remove Programs control panel and restart your computer (keep Norton Anti-virus but remove the firewall); Iinstall Sygate Personal Firewall; Then call your ISP's technical support phone line as necessary if there still is no improvement.
     
  5. Hoodman

    Hoodman Thread Starter

    Joined:
    Mar 23, 2004
    Messages:
    88
    Styxx,
    I did just what you suggested and my pageloading speed has returned. Everything moves great now! What was the problem?
    I'm now getting a message:
    "Win32 Kernel core component (kernel32.dll) has received a Broadcast packet from the remote machine [1032.128.1].
    Do you want to allow this program to access the network?"
    What is this? Do I need to configure Sygate?
    Any ideas?
    Thanks,
    Hoodman
     
  6. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Yes just simply configure Sygate to never let that one out to the Internet. You right-click the Sygate System Tray icon (two connected arrows) and point/click to open Sygate. Right-click on that core component icon and choose to Deny Access, or similar language. I think you'll find restricting that component will cause you no difficulty. Also, with Sygate open click the Tools menu; Options; With Options open click the Network Neighborhood tab and click to deselect sharing, untick two boxes; click the Updates tab and untick the box to deselect auto checking.
     
  7. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
  8. Hoodman

    Hoodman Thread Starter

    Joined:
    Mar 23, 2004
    Messages:
    88
    Styxx,
    I could not uninstall Norton Internet Security and leave Norton AV. Should I buy NAV only or can you suggest a better product?
    The link you said to check for open ports did not open.
    Thanks,
    Hoodman
     
  9. Hoodman

    Hoodman Thread Starter

    Joined:
    Mar 23, 2004
    Messages:
    88
    Styxx,
    I could not remove NIS and leave NAV. Should I buy NAV or is there another utility that would be better?
    Thanks,
    Hoodman
     
  10. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Of course you must have NAV removed from the Add/Remove Programs list and restart your computer.

    I can suggest a way better product. Click the colored link below to get free full-featured AntiVir Anti-virus, that I personally use with Win98-WinXP/NT.

    On their homepage click the Download button; On the next page click the red/black AntiVir icon to start the download.

    After the download is complete and you double-click the red umbrella download icon and AntiVir is installed, to update it, updates are put out daily through the week-days, get on-line, right-click the red umbrella System Tray icon and point to Start Internet Update; Click the Internet Updater Start button. Occasionally after updating the updater will want to do a automated full install. Just click Install, tick boxes and click Next button to proceed. Install/update done then you can safely halt the scan by clicking th Stop button if you so desire.
     
  11. Hoodman

    Hoodman Thread Starter

    Joined:
    Mar 23, 2004
    Messages:
    88
    Styxx,
    I got the AV program and it seems to be working fine.
    If it's OK I'll respond better tomorrow. Let my wife use it and get her response. I've always used NAV and am anxious about a new program. What's your take on Symatecs?
    Thanks a bunch,
    Hoodman
     
  12. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Symantec's Norton Anti-virus is the premium product out here for fighting virus, in my humble opinion (imho). However, I like the price of AntiVir and it's as sensitive to virus as Norton. It just doesn't scan incoming/outgoing e-mail. So all you have to do is this if you're using Outlook Express:

    Never click on an attchment. The following doesn't block all attachments.

    Outlook Express gives you all the tools necessary to block Spam and most virus:

    Turn off the Option to Use the Unsafe File List - To turn on the 'Do not allow attachments to be saved or opened that could potentially be a virus' option:

    1. Start Outlook Express.
    2. On the Tools menu, click Options.
    3. Click the Security tab
    4. click to tick the 'Do not allow attachments to be saved or opened that could potentially be a virus check box under the Virus Protection section
    5. Then click OK.
    6. Close then restart Outlook Express, as desired, for the changes to take effect.

    ***

    Plus more

    1. With Outlook Express open click the Tools menu
    2. Point to Message Rules
    3. Click Mail
    4. Click the New button
    5. Under the number (1) 'Conditions' window tick the box next to, 'Where the From line contains people'
    6. In the number (2) Actions window, tick the box next to, 'Move it to the specified folder' or, Delete it from server
    7. In box number (3) 'Rules description' click on the blue 'contains people' entry
    8. Enter your first Approved Sender for example, [email protected] and click the Add button (you can click the Address Book button at right to add e-mail addresses from senders in your Address Book to your approved senders White List to save some typing)
    9. In the lower right New Mail Rule box now click the Options button
    10. Choose the option, 'Message does not contain the following people'
    11. Click the OK button
    12. Click the next OK button
    13. Click the blue 'specified folder entry and then use the wizard to choose the folder you want to send unapproved messages to like, 'Deleted Items' (or a folder called Spam you've created prior to starting to set up this rule) (please see adding folders or sub-folders in the Outlook Express Help files)
    14. Click the Add button
    15. Enter the next approved sender or, you can go back in this same area later by entering the New Mail Rule #1 (by clicking on the filter name), or whatever you named the rule, and clicking any blue approved sender again and then, entering the next approved sender and clicking the OK button when you're done.

    You enter all the approved senders you require to complete the white list, and (after closing then restarting Outlook Express) when receiving messages only those approved senders you designate to the filter will go in your Inbox. All others will go in the folder you designate or, be deleted from the server without being read, depending on your option choice. Note that if you use Deleted Items to send the non-approved senders to, in the Outlook Express Options area (Tools menu; Options; Maintenance tab) the checkbox should be cleared next to, "Empty messages from the Deleted Items folder on exit."

    If you're sure you only want messages from senders in your Outlook Express Address Book and/or your White-List filter, in step number 6 above you can choose 'Delete it from server' instead of 'Move it to the specified folder'. In this way you'll receive absolutely no messages from unauthorized senders whatsoever. You would then have to know in advance to add a new sender to your white-list so that sender could send e-mail to you and thereby restricting your contacts to only authorized senders. This 'Delete it from Server' option may be too restrictive or impractical for some Outlook Express/e-mail client users.

    When I first setup the rule I just had the 'Move to specified folder' option enabled as long as was necessary to get all the legitimate senders in my whit-list:

    I right-click a target message's Subject line, then click Properties; Click the Details tab; Click the Message Source button then scroll to view, copy and then paste the target message's From line to my White-list so I'd receive that mail in my Inbox. Then after I've entered approved sender's From lines to the White-List filter to my satisfaction, I'd can turn back on the 'Delete from server' option, going back to the 'Move to specified folder' option before I sign up for something else to receive. Or periodically to check for approved senders I may have missed. Repeat as necessary. With either option enabled (Delete from server or Move to specified folder) the user takes control of his computer back from the spammers.
     
  13. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    To make sure your Internet experience is safest, be sure and get all the Critical Updates and Service Packs:

    http://security.msn.com/
     
  14. angelize56

    angelize56 Always remembered in our hearts

    Joined:
    Apr 17, 2002
    Messages:
    82,163
    Styxx: I was reading this thread as I too was having trouble with a slow internet and thought it was my IE6. I took advice from you in a post above and downloaded AntiVir Anti-virus....since AVG, SpyBot, etc. showed nothing! Well lo and behold the AntiVir picked up on the "VBS/Newlove A" worm! (y) Deleted via AntiVir and my pc is now running fast and smooth as before...well as fast as dial-up can! ;) So inadvertently thanks! ;) Take care! angel (A happy angel!) :)

    Mark: Ok...headed to bed now! ;) :D
     
  15. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Just so you remove AVG in the Add/Remove Programs control panel list and restart your computer, then just run AntiVir, angelize. Glad it worked out for you.
     
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