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IE 7 problems

Discussion in 'Web & Email' started by bluemeanie, Apr 6, 2008.

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  1. bluemeanie

    bluemeanie Thread Starter

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    I recently began receiving this message everytime I try to open up IE 7.

    Cannot find 'file:///C:/Program%20Files/AOL%20Toolbar/Welcome.html'. Make sure the path or Internet address is correct.


    I'm not really sure why I began getting this message. Everything was fine yesterday. IE opens up, but my homepage does not open. It remains blank. I have Windows Vista Home Premium and would appreciate a solution.
    Thanx-------:eek:
     
  2. techdawg667

    techdawg667

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    it seems that "AOL Toolbar" is causing the problem. Try disabling it, or, if it is not needed, uninstall it altogether.
     
  3. bluemeanie

    bluemeanie Thread Starter

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    I can't seem to find it. :(
     
  4. techdawg667

    techdawg667

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    OK in IE go to Tools>Toolbars
    and then Uncheck anything AOL. Restart IE and see if the error message is gone.
     
  5. Broni

    Broni

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    Better yet, go Tools>Internet Options>Advanced tab, and click "Reset" button.
    Restart computer.
     
  6. bluemeanie

    bluemeanie Thread Starter

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    I tried that, it didn't work:(. The first time I opened IE after I did that, it was fine, but the next time I got the same message.
     
  7. tomdkat

    tomdkat Retired Trusted Advisor

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    Do you use AOL at all? Could you simply uninstall the AOL toolbar?

    Peace...
     
  8. bluemeanie

    bluemeanie Thread Starter

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    Like I said, I can't find it. I don't think I ever used it before, but even if I did, I can't find it, so I don't think it's even there.
     
  9. tomdkat

    tomdkat Retired Trusted Advisor

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    The instructions above were to remove the toolbar from IE *itself*. Do you have ANY AOL software installed at all? Can you look in the "Add/Remove" programs list to see what AOL components are listed?

    Peace...
     
  10. techychick

    techychick

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    This forums thread has a similar issue and may help
     
  11. tomdkat

    tomdkat Retired Trusted Advisor

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    Yep, sounds like resetting the home page in IE will do the trick. I'm not sure why editing the registry was necessary since I believe the home page setting can be accessed through Internet Options.

    Thanks for the link! (y)

    Peace...
     
  12. bluemeanie

    bluemeanie Thread Starter

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    Thanx for all your help, but still having the same problem.
    Resetting wont work, I tried that already. The first time I open IE, it works, but after the first time it says the same message.
     
  13. tomdkat

    tomdkat Retired Trusted Advisor

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    Ok, do this:

    1. Reset IE as described above
    2. Open IE
    3. While IE is open, go to Tools, Internet Options
    4. Change the home page to something like http://www.yahoo.com/
    5. Save the changes and close IE
    6. Start IE, see if the problem goes away
    Peace...
     
  14. bluemeanie

    bluemeanie Thread Starter

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    I just tried that, nope :( . I also tried some of the other suggestions in the other thread as well and no luck.
     
  15. tomdkat

    tomdkat Retired Trusted Advisor

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    Have you tried scanning your system for viruses and malware?

    Peace...
     
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