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IE Crashes

Discussion in 'Virus & Other Malware Removal' started by notsotechy, Apr 26, 2004.

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  1. notsotechy

    notsotechy Thread Starter

    Joined:
    Apr 26, 2004
    Messages:
    2
    I have been having a problem with an NT4.0 workstation which I believe is related to running AD-AWARE 6.0 and deleting everything it found. Accessing some web pages crashes IE for this one person. I was able to recreate the issue with going to the same webpage over and over (yahoo/finance). I wasn't able to crash IE logged in as Administrator.

    One step I took was to start this person with a new profile. It appeared to work for the day until I more the persons "favorites" over to the new profile. The crashing began again. I then started over again with a new profile but the issue continues. Just when I think I solved it!!

    I have downloaded and run SPYBOT as well

    I would like to eliminate whether this is a SPYWARE issue or do I need to look elsewhere. Here is the HiJack Log:
    Many thanks,
    Diane

    Logfile of HijackThis v1.97.7
    Scan saved at 4:25:30 AM, on 4/27/04
    Platform: Windows NT 4 SP6 (WinNT 4.00.1381)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\spoolss.exe
    C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE
    C:\WINNT\system32\pssvc.exe
    d:\programs\navnt\navapsvc.exe
    d:\programs\navnt\npssvc.exe
    C:\WINNT\system32\RpcSs.exe
    c:\winnt\system32\pstores.exe
    C:\WINNT\system32\MSTask.exe
    C:\DMI\bin\win32sl.exe
    d:\programs\navnt\alertsvc.exe
    C:\WINNT\System32\esserver.exe
    C:\WINNT\System32\nddeagnt.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\System32\SysTray.Exe
    C:\WINNT\System32\qttask.exe
    C:\WINNT\loadqm.exe
    C:\WINNT\System32\MSWHEEL.EXE
    C:\Program Files\Messenger\msmsgs.exe
    D:\Programs\MSAC-FD1\MSstat.exe
    D:\Programs\Navnt\navapw32.exe
    C:\WINNT\System32\ddhelp.exe
    U:\HiJackThis\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    F2 - REG:system.ini: UserInit=userinit,nddeagnt.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\winnt\downloaded program files\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\winnt\downloaded program files\googletoolbar1.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [DiskNag] C:\DELL\DiskNag.exe
    O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINNT\System32\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [Norton Program Scheduler Event Checker] d:\programs\navnt\npscheck.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Memory Stick Monitor.lnk = D:\Programs\MSAC-FD1\MSstat.exe
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = D:\Programs\Navnt\navapw32.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\Programs\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\Plus!\MICROS~1\Plugins\NPDocBox.dll
    O13 - WWW. Prefix: http://
    O15 - Trusted Zone: http://*.APPS1
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - https://remoteoffice.ge.com/qp2.cab,DanaInfo=psquickplace01.ge.com,CT=java+
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
    O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} (IEAnimBehaviorFactory Class) - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://cci.inside.aes.com/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 10.250.3.4 142.77.1.5 142.77.2.36
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 10.250.3.4 142.77.1.5 142.77.2.36
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 10.250.3.4 142.77.1.5 142.77.2.36
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Are these valid?

    O15 - Trusted Zone: http://*.APPS1
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 10.250.3.4 142.77.1.5 142.77.2.36
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 10.250.3.4 142.77.1.5 142.77.2.36
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 10.250.3.4 142.77.1.5 142.77.2.36
     
  3. notsotechy

    notsotechy Thread Starter

    Joined:
    Apr 26, 2004
    Messages:
    2
    Although I'm not sure why they are there... they are part of our internal network
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    I just don't see anything. When you moved the favorites did you move anything else, any hidden files within the user profile?
     
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