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IE Errors & Slow Performance (HJT Included)

Discussion in 'Virus & Other Malware Removal' started by ShelfLife, Oct 12, 2008.

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  1. ShelfLife

    ShelfLife Thread Starter

    Joined:
    Oct 12, 2008
    Messages:
    2
    Hi there,

    Having a lot of problems recently with both system performance (VERY slow) and the alarming frequency in which we get locked up while on the internet (which usually leads to a fatal error that kicks us off the 'net completely). Have tried to clean things up a bit by updating Java & Adobe, running A/V scans, CCleaner, Disc Defragment, etc. All to no avail. The computer also seems to "rev up" (for lack of a better term) for no apparent reason.

    Any input you could provide would be much appreciated. Here's the **REVISED** log:

    Scan saved at 10:30:25 PM, on 10/12/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\zHotkey.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Digital Media Reader\shwiconem.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\WINDOWS\CDProxyServ.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net/central/vzc.portal
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
    O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1189362794812
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game09.zylom.com/activex/zylomgamesplayer.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter hijack: text/html - {3ed55d54-0c4b-4909-980a-7770b6820b95} - (no file)
    O20 - AppInit_DLLs: karina.dat
    O23 - Service: Plug and Play Device Manager ($sys$DRMServer) - First 4 Internet Ltd - C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: XCP CD Proxy (CD_Proxy) - Unknown owner - C:\WINDOWS\CDProxyServ.exe
    O23 - Service: CSIScanner - Unknown owner - C:\Program Files\PrevxCSI\\PrevxCSI.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    --
    End of file - 9361 bytes
     
  2. ShelfLife

    ShelfLife Thread Starter

    Joined:
    Oct 12, 2008
    Messages:
    2
    Hi Again,

    Been working on this own my own with some success but I'm sure the new HJT log above still has problems (O20 - AppInit_DLLs: karina.dat, anyone??). I ran Malwarebytes' Anti-Malware program which helped. Any advice anyone can offer would be terrific. Thanks!
     
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