IE Explosion

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naturalwolf

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Apr 8, 2004
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I think I have malware on my pc that is causing IE to conflict. I can not access Documents or control, anything that is related to IE simply will not open. I click the entire screen goes blank and then restores but no IE. I have ran 5 different virus scans and spybot checks but nothing has happened relating to the problem at hand.....
 

Cookiegal

Karen
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Malware Specialist Coordinator
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119,624
Here are some programs that can help eliminate some nasties.

AD-AWARE

Go here: http://www.lavasoftusa.com/support/download/
and download Ad-Aware 6 Build 181

Install the program and launch it.

First in the main window look in the bottom right-hand corner and click on Check for updates now and download the latest reference files.

Make sure the following settings are made and on -------ON=GREEN

From main window: Click Start then Activate in-depth scan (recommended)

Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

Click proceed to save your settings.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right click the window and choose select all from the drop down menu and click Next)

Restart your computer

Download and run: SPYBOT SEARCH & DESTROY, here:

http://download.com.com/3000-2144-1...tml?tag=lst-0-1

Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems'', Put a check in every entry Spybot Search & Destroy flags with a red exclamation mark and click ''Fix Selected Problems'' , Then restart your computer.

Download both of these for added protection: SPYWAREBLASTER & SPYWAREGUARD, here:

http://www.javacoolsoftware.com/spywareblaster.html

Once you've done all that, download HIJACK THIS, scan and post the saved log here for an expert to take a look at as I’m not qualified to analyze the log.

Please do this. Click here: http://www.sherrylynn.us/HijackThis.exe to download Hijack This. Save it to it’s own folder (not temporary files or the desktop).

Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.

Cookie
 

naturalwolf

Thread Starter
Joined
Apr 8, 2004
Messages
4
OMG Thanks! have been on PC since early this morn trying to fix this and BOOM you did it. I cant thank you enough!
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
119,624
You're welcome but I still think it would be a good idea to post your Hijack This log here just to be sure there's nothing else wrong. Although I'm not qualified to analyze the log, there are several things that I can recognize as problems and then we could defer to the experts, if necessary.

Did you do everything that I suggested in my above post?

I recommend that you run Ad-Aware and check for updates quite often, they are coming out with them every other day and sometimes twice in the same day.

Cookie
 

naturalwolf

Thread Starter
Joined
Apr 8, 2004
Messages
4
I was so tired.. I didnt save the log. Yes I did everything you said and also contacted my mother and sent all your info to her.. I didnt realize that that was what was going on, someone trying to hi jack my comp until after I completed everything.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
119,624
O.K. If you change your mind, it only takes a second to run a scan and post the log here.

I'm glad things seem to be working better now.

Cookie
 
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