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ie freezes when windows update is selected

Discussion in 'Web & Email' started by volcompunk82, Jun 6, 2005.

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  1. volcompunk82

    volcompunk82 Thread Starter

    Joined:
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    Messages:
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    IE freezes when windows update is selected.
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
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    Messages:
    14,172
    Hi volcompunk82

    What operating system are you using?

    Have you scanned for spyware or viruses lately?
     
  3. volcompunk82

    volcompunk82 Thread Starter

    Joined:
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    Messages:
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    xp media 2005. yes i ran scan spyware, hi jack this, avg free virus scan, and right now im running ewido security suite.
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
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    Messages:
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    Download, Install and check each of the following Spyware tools for updates:
    (If you already have the following, please make sure it is the latest version and has been updated)

    • Ad-Aware SE 1.06:
      Click on Full System Scan and deselect Search for negligible risk entries. Have Ad-Aware SE remove what it finds.
    • Spybot-S&D 1.4:
      Have it fix what it finds marked in Red.
    • Spyware Blaster 3.4:
      Click on Updates > Check for Updates Switch to Protection
      Under Quick Tasks click Enable All Protection. Close Spyware Blaster.

    After running your online virus scans and scanning with with Ad-Aware SE and Spybot S&D,
    close all programs, reboot to complete the removal process.

    Check the Windows Update site again and let us know if the problem still persists.
     
  5. golferbob

    golferbob

    Joined:
    May 18, 2004
    Messages:
    3,895
    maybe some of your settings are wrong. you can try pc pitstop full test and use the auto fixes .

    http://www.pcpitstop.com/
     
  6. volcompunk82

    volcompunk82 Thread Starter

    Joined:
    Nov 4, 2004
    Messages:
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    i tried everything u guys said to do. still having problem
     
  7. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Download HijackThis 1.99.1:
    Double left click on the file and it will install in:
    C:\Program Files\Hijackthis
    It will create an entry in the Start Menu and give you the option of installing a shortcut on the desktop.
    Click on the entry in the Start Menu or use the shortcut on the desktop to run HijackThis.
    This will allow HijackThis to make backups properly.

    Start HijackThis click on Do a system scan and save a logfile.
    Most of what it lists will be harmless or even required, so do NOT fix anything yet.

    Close HijackThis and post your complete log file here and one of our security experts will take a look at it.
     
  8. volcompunk82

    volcompunk82 Thread Starter

    Joined:
    Nov 4, 2004
    Messages:
    106
    i resolved the problem. i uninstalled all the recent windows updates, and i turned off automatic updates.
     
  9. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Thanks for posting back and letting us know how you solved it! (y)

    You can mark your thread solved using the Thread Tools drop down menu at the top of the page.
     
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