IE Home Page can't be changed!

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jerryk2002

Thread Starter
Joined
Apr 5, 2004
Messages
7
Dear Friends,
I can't changed "Home Page" from Internet Options section because it is not highlighted, it's just transparent. I use WinXP and IE6. I can only change my home page from registry. Can anyone help me how I can fix this frustrating problem?
Thanks.
JK
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Hi and welcome. You don't have a tab there to use default? or current?
 
Joined
Mar 20, 2003
Messages
4,823
Sounds like it is grayed out and hijacked

irst of all download the following programmes: Spybot & Adaware

Update both of them first, then run both programmes and have them fix anything they find.

When you have run and fixed everything with Spybot Search and Destroy and AdAware, please reboot before scanning, as not everything can be removed when Windows is running

Go to this page, and download 'Hijack This!'.

Unzip it, launch Hijack This, then press Scan, and press Save Log

This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

open that file
Go to Edit | Select all
Now click Edit | copy to copy it

Do not change anything just yet
Come back to the forum, Right Click and paste its contents here

Someone will come along and have a look at it, and advise you what still needs to be removed.
 

jerryk2002

Thread Starter
Joined
Apr 5, 2004
Messages
7
HI ACACandy! Thank you for your reply. That's correct, I can't change anything, it's just transparent, not highlighted. I can change it only by going to registry. I did scan my computer with Hijack this program and I posted all results yesterday. I hope someone will have some time to examine them. I also appreciate your feed back on ".CAB" files.
Regards,
JK
 

jerryk2002

Thread Starter
Joined
Apr 5, 2004
Messages
7
Hi Putasolution! I appreciate your time to work on my problem. I did scan my computer with HiJack This and posted all results yesterday.

Thanks,
JK
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
You need to post them to the SAME thread jerry ;) It's too difficult when folks bounce all over the place.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Here's the log from the other thread.

Scan saved at 10:52:11 PM, on 4/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\Agnitum\Outpost Firewall 1.0\outpost.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\Norton Utilities\Speed Disk\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\GhostSurf\GhostSurf.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\MCC\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myway.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myway.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.myway.com/
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
O2 - BHO: (no name) - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\Outpost Firewall 1.0\outpost.exe /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [MPG E-Time ] C:\Program Files\E-Time\etime.exe /s
O4 - HKCU\..\Run: [Update Service] C:\Program Files\Common Files\Teknum Systems\update.exe "/startup"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: GhostSurf.lnk = C:\Program Files\GhostSurf\GhostSurf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Allow personal info to reach this site - file://C:\Program Files\GhostSurf\info.allow.html
O8 - Extra context menu item: Allow popups on this site - file://C:\Program Files\GhostSurf\popup.allow.html
O8 - Extra context menu item: Allow this advertisement - file://C:\Program Files\GhostSurf\menu.allowimg.html
O8 - Extra context menu item: Block personal info from this site - file://C:\Program Files\GhostSurf\info.block.html
O8 - Extra context menu item: Block popups on this site - file://C:\Program Files\GhostSurf\popup.block.html
O8 - Extra context menu item: Block this advertisement - file://C:\Program Files\GhostSurf\menu.blockimg.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: GhostSurf Privacy Center (HKLM)
O9 - Extra 'Tools' menuitem: GhostSurf Privacy Center (HKLM)
O9 - Extra button: Omniquad MyPrivacy (HKLM)
O9 - Extra 'Tools' menuitem: Omniquad MyPrivacy (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{C682BCDD-9E5B-4DDB-92B4-7976542A9A61}: NameServer = 207.69.188.187,207.69.188.186
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
CT, I think the instructions were given for the download hijack, etc. and the poster started another thread, after I closed that one, I ASSUMED (maybe a wrong assumption on my part) that he would post his log back to this same thread.

I see he didn't, so thanks for posting it. I guess I could have merged them, but he was still online when I posted......one of those days ;)
 
Joined
Nov 2, 2002
Messages
22,468
This can typically be easily turned back on again by deleting the following registry key:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\Homepage
 
Joined
Mar 20, 2003
Messages
4,823
Bob, he has spywareguard installed

It's job is to prevent homepage hijacking. Turning off spywareguard is a lot easier!! ;)
 
Joined
Nov 2, 2002
Messages
22,468
SpywareGuard shouldn't stop you from changing your home page. You just get a warning about it. Sounds like with the option grayed out, this is more that just what SpywareGuard does. I have it on about 50-60 computers and users still have the option to change their home page.
 
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