1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

IE Home Page can't be changed!

Discussion in 'Web & Email' started by jerryk2002, Apr 5, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. jerryk2002

    jerryk2002 Thread Starter

    Joined:
    Apr 5, 2004
    Messages:
    7
    Dear Friends,
    I can't changed "Home Page" from Internet Options section because it is not highlighted, it's just transparent. I use WinXP and IE6. I can only change my home page from registry. Can anyone help me how I can fix this frustrating problem?
    Thanks.
    JK
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi and welcome. You don't have a tab there to use default? or current?
     
  3. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Sounds like it is grayed out and hijacked

    irst of all download the following programmes: Spybot & Adaware

    Update both of them first, then run both programmes and have them fix anything they find.

    When you have run and fixed everything with Spybot Search and Destroy and AdAware, please reboot before scanning, as not everything can be removed when Windows is running

    Go to this page, and download 'Hijack This!'.

    Unzip it, launch Hijack This, then press Scan, and press Save Log

    This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

    open that file
    Go to Edit | Select all
    Now click Edit | copy to copy it

    Do not change anything just yet
    Come back to the forum, Right Click and paste its contents here

    Someone will come along and have a look at it, and advise you what still needs to be removed.
     
  4. jerryk2002

    jerryk2002 Thread Starter

    Joined:
    Apr 5, 2004
    Messages:
    7
    HI ACACandy! Thank you for your reply. That's correct, I can't change anything, it's just transparent, not highlighted. I can change it only by going to registry. I did scan my computer with Hijack this program and I posted all results yesterday. I hope someone will have some time to examine them. I also appreciate your feed back on ".CAB" files.
    Regards,
    JK
     
  5. jerryk2002

    jerryk2002 Thread Starter

    Joined:
    Apr 5, 2004
    Messages:
    7
    Hi Putasolution! I appreciate your time to work on my problem. I did scan my computer with HiJack This and posted all results yesterday.

    Thanks,
    JK
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    You need to post them to the SAME thread jerry ;) It's too difficult when folks bounce all over the place.
     
  7. jerryk2002

    jerryk2002 Thread Starter

    Joined:
    Apr 5, 2004
    Messages:
    7
    HI AcaCandy,
    Thanks for your input. I appreciate it!.
    Regards,
    Jerry
     
  8. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Here's the log from the other thread.

    Scan saved at 10:52:11 PM, on 4/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
    C:\PROGRA~1\NORTON~1\Norton Utilities\NPROTECT.EXE
    C:\PROGRA~1\Agnitum\Outpost Firewall 1.0\outpost.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
    C:\PROGRA~1\NORTON~1\Norton Utilities\Speed Disk\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    C:\Program Files\GhostSurf\GhostSurf.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\MCC\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myway.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myway.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.myway.com/
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
    O2 - BHO: (no name) - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
    O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\Outpost Firewall 1.0\outpost.exe /waitservice
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
    O4 - HKCU\..\Run: [MPG E-Time ] C:\Program Files\E-Time\etime.exe /s
    O4 - HKCU\..\Run: [Update Service] C:\Program Files\Common Files\Teknum Systems\update.exe "/startup"
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: GhostSurf.lnk = C:\Program Files\GhostSurf\GhostSurf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Allow personal info to reach this site - file://C:\Program Files\GhostSurf\info.allow.html
    O8 - Extra context menu item: Allow popups on this site - file://C:\Program Files\GhostSurf\popup.allow.html
    O8 - Extra context menu item: Allow this advertisement - file://C:\Program Files\GhostSurf\menu.allowimg.html
    O8 - Extra context menu item: Block personal info from this site - file://C:\Program Files\GhostSurf\info.block.html
    O8 - Extra context menu item: Block popups on this site - file://C:\Program Files\GhostSurf\popup.block.html
    O8 - Extra context menu item: Block this advertisement - file://C:\Program Files\GhostSurf\menu.blockimg.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: GhostSurf Privacy Center (HKLM)
    O9 - Extra 'Tools' menuitem: GhostSurf Privacy Center (HKLM)
    O9 - Extra button: Omniquad MyPrivacy (HKLM)
    O9 - Extra 'Tools' menuitem: Omniquad MyPrivacy (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C682BCDD-9E5B-4DDB-92B4-7976542A9A61}: NameServer = 207.69.188.187,207.69.188.186
     
  9. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Is Putasolution working this?
     
  10. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    CT, I think the instructions were given for the download hijack, etc. and the poster started another thread, after I closed that one, I ASSUMED (maybe a wrong assumption on my part) that he would post his log back to this same thread.

    I see he didn't, so thanks for posting it. I guess I could have merged them, but he was still online when I posted......one of those days ;)
     
  11. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    LOL Turn off spywareguard!!!
     
  12. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    This can typically be easily turned back on again by deleting the following registry key:

    HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\Homepage
     
  13. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
  14. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Bob, he has spywareguard installed

    It's job is to prevent homepage hijacking. Turning off spywareguard is a lot easier!! ;)
     
  15. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    SpywareGuard shouldn't stop you from changing your home page. You just get a warning about it. Sounds like with the option grayed out, this is more that just what SpywareGuard does. I have it on about 50-60 computers and users still have the option to change their home page.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/217377

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice