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IE in Windows Me drops connections after a few minutes, HELP!!

Discussion in 'Web & Email' started by dmihin, Jan 27, 2005.

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  1. dmihin

    dmihin Thread Starter

    Joined:
    Jul 29, 2002
    Messages:
    4
    I am trying to fix Internet Explorer 6 in Windows Me, on restart I can surf to any page and download anything, but after rough 3-5 minutes the connection will be lost, this only applies to IE, I can still ping any website through the command prompt, access e-mail servers through Outlook Express, download updates for spybot and adaware, but when I try to use IE nothing happens, "Page can not be displayed"! I have ran online virus scanners, adaware and spybot, cwshredder, Winfix. I have even tryed to reinstall Windows ME (not a reformat install). The guy who owns the computer does not want it formatted if possible, so if anyone could help me out it would be greatly appreciated. Here is the Hijack This log:

    Logfile of HijackThis v1.99.0
    Scan saved at 1:37:25 PM, on 1/27/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\DEVLDR16.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\HROVCSQD.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\LEXPPS.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\LOGITECH\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.EXE
    C:\WINDOWS\PACKAGER.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\DESKTOP\NSSETUP.EXE
    C:\WINDOWS\TEMP\NS_TEMP\SETUP.EXE
    C:\MY DOCUMENTS\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZSERV.DLL
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [hrovcsqd] c:\windows\system\hrovcsqd.exe
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O16 - DPF: {3B02AAA2-327C-40ED-A849-4BE819AE5385} (ImgSizer Control) - file://C:\WINDOWS\TEMP\~DlfnTmp0\imgSizer.ocx
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Get The latest version of Adaware
    You can download the free version here:
    http://www.lavasoftusa.com/support/download/

    or here (alternate download location)
    http://www.majorgeeks.com/download506.html

    You need to be logged on as Adminstrator through the installation.
    For ease in installation and operation, view the tutorial here http://www.spyware911.net/adaware.htm

    Just download it to your desktop and then to install click on the file you just downloaded (aawsepersonal.exe). You will be guided through the installation. It is recommended to use the default setting of "Protect anyone who uses this computer".

    On the main screen of Adaware please look for the *check for updates now* link, just above the start button in the bottom right corner or you can click on the Webupdate button that looks like a globe icon at the top. Press * connect* to let it check for any recent updates. If any are found, please let it download and install them.

    Now, configure your settings. Click the gear icon at the top. These are the recommended settings:

    AAW SE settings

    General Button
    Safety:
    Check (Green) all three.

    Advanced Button
    Logfile Detail Level:
    All options under this should be checked (Green).

    Tweak Button
    Check (Green) the following:
    Log Files
    Include basic Ad-Aware settings in logfile:
    Include additional Ad-Aware settings in logfile:
    Please do not check (Green): Include Module list in logfile:

    On your first scan, use the Full Scan (Perform full system scan) mode.

    Let Adaware remove any *bad* objects found. Reboot your PC and scan again. Repeat this process until no more bad items are found. It may take several scans to clean everything, depending on the type of infections found.
    ________________________
    Download Spybot - Search & Destroy, from here http://security.kolla.de/: if you haven't already got the program.
    For ease in installation and operation you can opt to view the tutorial here http://www.spyware911.net/spybots&d.htm

    Click on Settings, and Settings again. Go to the Webupdate section, and check Display also available beta versions.

    Now press Online, and search for, and put a check mark next to all updates, and install following the prompts.

    Next, close all Internet Explorer windows, and click Check for Problems. Once the scan is complete, have SpyBot remove all it finds marked in RED.
    ___________________________________________________________________

    Then rescan again with hijack, insert a check next to each of the following , close all other open windows and click "fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

    O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZSERV.DLL

    O4 - HKLM\..\Run: [hrovcsqd] c:\windows\system\hrovcsqd.exe


    Then set the system to show hidden files & folders http://www.spyware911.net/showhiddenfiles.htm

    Open windows explorer, find then delete:
    c:\windows\system\hrovcsqd.exe

    avigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


    Empty the Recycle Bin

    Reboot, rescan and post a fresh log please.
     
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