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IE is causing an "Explorer.EXE" error

Discussion in 'Web & Email' started by Swifty, Sep 30, 2003.

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  1. Swifty

    Swifty Thread Starter

    Joined:
    Sep 4, 2003
    Messages:
    2
    Whenever I run Internet Explorer I am getting an "Explorer.EXE - Application Error" as follows:

    I just ran HJT and got this log:

    Thanks in advance for any help someone can provide!
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
    run hijackthis, tick all below, doublecheck to make sure you haven't missed any, close all browser windows & press fix checked

    O2 - BHO: (no name) - {392BE62B-E7DE-430A-8859-0AFE677DE6E1} - C:\WINNT\bs2.dll
    O4 - HKLM\..\Run: [BookedSpace] RunDLL32.EXE C:\WINNT\bs2.dll,DllRun
    O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v2\scbar.exe" /U

    download AdAware 6 181
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it.

    then
    Download Spybot - Search & Destroy from http://security.kolla.de

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.


    Run an online antivirus check from at least one of the following sites
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/

    see if that cures the problem
     
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