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IE is taken over by UFO's

Discussion in 'Virus & Other Malware Removal' started by LucyLu, Apr 5, 2004.

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  1. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    My IE home page has been taken over by "allaboutsearching.com". It launches sites that appear to be legit, but lots of them, lots of popups, out of control. It seems to have some timing mechanism in place to launch after some length of time. It had installed a toolbar to my desktop that I managed to get rid of, but it wasn't simple.

    I've also lost the feature where I can type search words in the address box and it performs a search, without me having to choose the Search button.

    Windows XP
    I.E. 6.0.2800.1106

    * I've deleted cookies and temp files.
    * I've used control panel, internet options to reapply my home page (it's lost with next reboot)
    * I've made some of the url's that it uses Restricted Sites
    * Tried disabling some scripting and activeX, but reset them because I couldn't do things that I wanted to do
    * I've looked in add/remove programs and removed "Active Window", which I think took away the persistent toolbar
    * I've searched the computer for files with the date that I started having problems, located some, and renamed the folders and files with the hope of disabling, still afraid I'll break something that I want in the process

    It seemed better, but not all better, then last night I was directed to a site, something like "hotbar.com..." it was an .asp page. And it launched an install process. I used task manager to end the task, but I think some damage was already done.

    I'm not a super-techie, just basic. Any advice?

    Thanks mucho.
     
  2. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Download the following programmes:
    1.cwshredder
    2.Hijack this
    3.Spybot &
    4.Adaware

    Run Program 1 and have it fix anything it finds
    Update programs 3 & 4, then run the programmes, have them fix anything they find.

    When you have run and fixed everything with Spybot Search and Destroy and AdAware, please reboot before scanning, as not everything can be removed when Windows is running

    When you have done all that, launch Hijack This, then press Scan, and press Save Log

    This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

    open that file
    Go to Edit | Select all
    Now click Edit | copy to copy it

    Do not change anything just yet
    Come back to the forum, Right Click and paste its contents here

    Someone will come along and have a look at it, and advise you what still needs to be removed.
     
  3. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    Here's my log from HijackThis

    -------------------------Log Begin:
    Logfile of HijackThis v1.97.7
    Scan saved at 11:34:48 PM, on 4/5/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\S24EvMon.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\rundll32.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\RegSrvc.exe
    C:\WINNT\System32\RoamMgr.exe
    C:\Program Files\Intel\Switching\User\RoamSvc.exe
    C:\WINNT\system32\fxssvc.exe
    C:\WINNT\system32\ZCfgSvc.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\GWMDMMSG.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Gateway Utilities\GWInkMonitor.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Documents and Settings\All Users\Documents\The Momma\TechGuy programs\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gatewaybiz.com/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Bird book 4 - {3CED2992-B6EB-A5BD-6664-9B9152D001A0} - C:\PROGRA~1\SIZEER~1\HeartOnline.dll (file missing)
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [First dog] C:\PROGRA~1\LogoDefaultBase\Web 1.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: DigiChat Applet - http://63.208.2.51/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
    O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

    --------------------------- LOG END

    Looking forward to beating this thing with your help! Thanks again!!
     
  4. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    BTW - I went to download Win XP's SP1a because cwshredder advised me to. Microsoft's site says if you have SP1, don't do SP1a. I have SP1, so I didn't download.

    LucyLu
     
  5. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Don't worry too much about that, we can look at that later!!

    Close all browser windows and put a check mark against the following

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allaboutsearching.com/searchbar.html
    O3 - Toolbar: Bird book 4 - {3CED2992-B6EB-A5BD-6664-9B9152D001A0} - C:\PROGRA~1\SIZEER~1\HeartOnline.dll (file missing)
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [First dog] C:\PROGRA~1\LogoDefaultBase\Web 1.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

    Click Fix checked

    Restart your computer

    Post a fresh Hijack this when done
     
  6. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    Is it a problem that I've powered down my computer? Does this add additional steps that I should take? I powered down after following your instructions and posting the scan log.

    Thanks.
     
  7. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi LucyLu, I've moved you to security as that is where we try to keep most of the scan logs.

    I also replied to your email a few minutes ago.
     
  8. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    No, I'm glad you rebooted, This allows the anomalous programs to be removed from startup

    Thanks, C
     
  9. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    Here's my scan:

    -------------BEGIN:
    Logfile of HijackThis v1.97.7
    Scan saved at 10:46:51 PM, on 4/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\S24EvMon.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\rundll32.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\RegSrvc.exe
    C:\WINNT\System32\RoamMgr.exe
    C:\Program Files\Intel\Switching\User\RoamSvc.exe
    C:\WINNT\system32\fxssvc.exe
    C:\WINNT\system32\ZCfgSvc.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\GWMDMMSG.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Gateway Utilities\GWInkMonitor.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Documents and Settings\All Users\Documents\The Momma\TechGuy programs\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gatewaybiz.com/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb06.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: DigiChat Applet - http://63.208.2.51/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

    --------------------------END

    BTW, the same folder where I'm storing the freeware programs that you instructed me to download, now contain several new files that concern me. They have file names like "backup-20040406-222847-259", 1K, described as type=file; 7 of them. There is one file called "backup-20040406-222848-733-Microsoft Office", 2K, type = shortcut.

    Looking forward to your advice. Thanks.
     
  10. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    One more BTW, when I open an IE session, it still launches a new site after my home page. I can close it quickly, and then it does not continue to launch more.
     
  11. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Which one is it launching? Hotmail or Gateway?
     
  12. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    I intentionally use Hotmail as my home page. When I open my browser, it goes to Hotmail then immediately launches a new browser session with a new site. I've been closing the new launch as quickly as I can without taking a good look. I've seen something like "Zesty search" as the new launch more than once. My Hotmail session stays put.
     
  13. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Close all browser windows

    Reopen Hijack this and put a check mark against the following:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.gatewaybiz.com/
    O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
    O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB

    Click Fix checked

    Would I be right in believing that you may be running out of ink in your printer?
     
  14. LucyLu

    LucyLu Thread Starter

    Joined:
    Jan 6, 2002
    Messages:
    19
    I'll try these instructions tonight.

    Running out of ink, indeed! My printer has been telling me I've been running out of ink since about a week after I bought it. I'll be thrilled for it to stop complaining! It is also giving me all my dialog boxes in French instead of English, but alas, such a minor inconvenience that I'll try to solve another day!

    Merci!
     
  15. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    this entry

    O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"

    will remove that problem
     
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