IE & OE do not work properly

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markdcobra

Thread Starter
Joined
Sep 14, 2003
Messages
7
IE & OE do not work properly. IE tabs slowly and hesitates and OE is slow to start. I tried the microsoft editing the reg fix from the 251787 article but no luck still have a problem. I tried everything that i know of, reintall windows 98 SE, IE 6.0 etc.. nothing corrects it. I even did the imagehlp.dll extraction and that didn't work either any ideas?

Mark
 

dvk01

Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
First Name
Derek
go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show issues deserving our attention, but most of what it lists will be harmless or

even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.
 

markdcobra

Thread Starter
Joined
Sep 14, 2003
Messages
7
Here's the log!

Logfile of HijackThis v1.97.2
Scan saved at 9:22:01 PM, on 9/14/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NETSCAPE\NETSCAPE\NETSCP.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\qlva7w13.slt\prefs.js)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\PROGRA~1\WINZIP\wzqkpick.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.149/code/PWActiveXImgCtl.CAB
O16 - DPF: {20AD521D-3A3E-11D4-BC32-0050040D952B} (SwIcdInstall Class) - http://www.picturebuzz.com/common/programs/swicdad.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.c...7655.3430671296
 

markdcobra

Thread Starter
Joined
Sep 14, 2003
Messages
7
I got IE working properly with ieradicator but oe still starts up sloooooow! I've done everything.

Mark
 
Joined
Mar 13, 2003
Messages
1,230
Do you have MSN Messenger on the computer.
Problems with OE starting slow are attributed to it (by default ) trying to start messenger when it opens up OE.

You can disable this option in OE.

Open up OUTLOOK EXPRESS
Click on TOOLS, OPTIONS
Under the GENERAL tab
UNCheck option "AUTOMATICALLY LOG ON TO WINDOWS MESSENGER

good luck!!!
 

markdcobra

Thread Starter
Joined
Sep 14, 2003
Messages
7
One of the fixes from tomsterdam worked, I believe it was the last one. I removed the pstore files into a new folder. Deleted the registory key for current user identies, I exported it and backed it up then deleted it and all is well. The problems I was having with my 2 computers are now solved thanks to the help of this site and thru the many links shared.

Many thanks to all!

Mark
 
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