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IE & OE hasproblems when connected

Discussion in 'Web & Email' started by branzal, Sep 5, 2004.

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  1. branzal

    branzal Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
    10
    Having connected to my ISP - on a machine with an ISDN connection - IE will not show any pages - THe This Page Is Not Available page appears - also OE will not collect any email - cannot find server is the message.

    During one of my attempts to solve this problem I came across an arror message box with a reference┬┤'Unable to initialize Windows Sockets interface error code 0'.

    Can anyone help on how to correct this - I should say I have repaired the XP installation from the original Win XP Pro disk.

    Cheers
    Alan
     
  2. dugq

    dugq

    Joined:
    Jul 16, 2004
    Messages:
    2,653
    If you can, download this and stick it on a disk, then run it on your PC

    http://www.spychecker.com/program/winsockxpfix.html

    If you cant do this, try this instead

    Step 1: Delete the corrupted registry keys
    Click Start, and then click Run.
    In the Open box, type regedit, and then click OK.
    In Registry Editor, locate the following keys, right-click each key, and then click Delete:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

    When you are prompted to confirm the deletion, click Yes.
    Note Restart the computer after you delete the Winsock keys. Doing so causes the Windows XP operating system to create new shell entries for those two keys. If you do not restart the computer after you delete the Winsock keys, the next step does not work correctly.
    Step 2: Install TCP/IP
    Right-click the network connection, and then click Properties.
    Click Install.
    Click Protocol, and then click Add.
    Click Have Disk.
    Type C:\Windows\inf, and then click OK.
    On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.
    Restart the computer
     
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