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IE performed illegal operation in MSHTML.dll

Discussion in 'Web & Email' started by Davros, Jan 29, 2002.

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  1. Davros

    Davros Thread Starter

    Joined:
    Jan 29, 2002
    Messages:
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    Please help
    Both Internet Explorer, and Netscape crash giving me the GPF in MSHTML.dll error, I have gone to the Microsoft knowledgebase, and tried to find a fix, but everything I did didn't help.
    I am running win98, I even fdisked, and reinstalled incase I have a virus, and after all that I get the error again.
    I thought after a clean install it would be fine but no.
    I am getting ready to throw my computer out the window, could someone please tell me what I can do to fix this
     
  2. DoyceJ

    DoyceJ

    Joined:
    Jul 11, 2001
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  3. TonyKlein

    TonyKlein Malware Specialist

    Joined:
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    Messages:
    10,392
    And here are some general tips that often fix Iexplore/Mshtml.dll page faults:

    - reboot into Ms-DOS, and type the following, each line followed by pressing 'enter':

    cd windows (unless you're already in C:\Windows, of course)
    smartdrv
    deltree history
    deltree tempor~1
    deltree cookies
    exit
    (to return to Windows)

    - Go to start/run, and type regsvr32 mshtml.dll

    - If that doesn't help, restore the original dll, preferably from your Internet Explorer installation cabs, if you've saved them.

    - If you have old versions of Gator or Roboform running, upgrade to the latest one.

    Good luck,
     
  4. DoyceJ

    DoyceJ

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    Messages:
    3,208
    I was getting to that. ;)
     
  5. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    I know, I just can't help it... :D

    And here's another MS article: Error Message: Invalid Page Fault in Mshtml.dll (Q169747)

    If no joy after trying all this, try upgrading to a more recent version of Internet Explorer, if possible.

    Cheers,
     
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