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IE plug-in problem

Discussion in 'Earlier Versions of Windows' started by RichardW_70, Jan 3, 2002.

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  1. RichardW_70

    RichardW_70 Thread Starter

    Joined:
    Jan 3, 2002
    Messages:
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    I hope someone can help with a problem I've been having with Internet Explorer. My computer recently became infected with a virus and managed to infect the Winsock.dll file. Ever since then Internet Explorer won't load or run plug-in Java applets, they only show as an empty box with a small picture icon.

    I tried reinstalling the Winsock.dll file but don't think I did it correctly, has anyone had this problem or know what to do? I'd be very gratefulfpr any suggestions.

    regards,
    Richard
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi Richard,

    I'd start by having the computer scanned on line once more at Trend Micro HouseCall to be sure you're not infected now.

    Here are instructions how to restore your Wsock32.dll: How to extract files in Windows 98 and Windows Me

    Try it once more.
    This article deals specifically with restoring Wsock32.dll, so you can't go wrong.

    If no joy, run this Winsock fix, which restores the pertaining Registry keys to their original state as well: http://www.lavasoft.de/aaw/binary/whndnfix.zip

    And finally, repair Internet Explorer, if you have that option available to you: Description of the Internet Explorer Repair Tool

    Good luck,
     
  3. TonyKlein

    TonyKlein Malware Specialist

    Joined:
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    Messages:
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    I forgot about your Java applets.
    If after al this they still still don't show, do this:

    First some cleaning:
    Shut down Internet Explorer and Outlook Express.
    Go to Control Panel/Internet, and clear your temporary Internet Files.
    Now click on Settings/show files, and delete your cookies.
    Or, if you're running IE 6.0, delete your cookies on the Privacy tab.
    Also clear your History.

    Now go to the Advanced tab, and click Restore Defaults.
    And go to the Security tab, and click restore defaults there as well.

    If no joy, download and install <A HREF="http://www.microsoft.com/java/vm/dl_vm40.htm">Microsoft Virtual Machine</A>

    Good luck,
     
  4. angel

    angel

    Joined:
    Dec 2, 1998
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    I'd go with Tony's suggestion to install Microsoft Virtual Machine - it worked for me when java wasn't working. (I'd reinstalled/repaired IE and didn't help a bit)
     
  5. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Angel is right, start by doing that.

    I partly misread your post.

    The first thing that caught my eye was 'Internet Explorer won't load', and I only noticed there was something coming after that as well....

    Duh! ;)

    Please ignore my first suggestions, and start by following the advice in my second post.

    Good luck,
     
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