IE problems (Disappearing act!)

[LuvMeme]

I recently had a spyware prob and had to load Netscape to get on the internet to get my spybot to clean up my computer, since then I can get IE6 to load up, soon as it gets the home page loaded it vanishes into thin air, IE just completely disappears.
I've tried repair, new install, updates, I'm out of ideas. have you heard of this problem before?
Can anyone help me with this one?

 

[steamwiz]

Hi LuvMeme

If you post your startup list we may be able to spot something

Please post your startup list by doing the following :-

Please go here and download startuplist 1.51 :-

http://www.lurkhere.com/~nicefiles/

Download to any folder or your desktop
Unzip the zipfile
Double click the exe file
go to Edit - select all - copy - and paste the results in a new post here

steam

 

[LuvMeme]

StartupList report, 1/29/03, 11:31:23 PM
StartupList version: 1.50
Started from : C:\WINDOWS\DESKTOP\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\MOUSE_WC.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\IJ75P2PS.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TPPALDR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY 1.1\SPYBOTSD.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\DESKTOP\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
World Time.lnk = C:\Program Files\World Time\worldtime.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Mouse_WC = C:\WINDOWS\Mouse_WC.exe
CompaqPrinTray = PrinTray.exe
StillImageMonitor = C:\WINDOWS\SYSTEM\STIMON.EXE
IJ75P2PSERVER = IJ75P2PS.EXE
HPSCANMonitor = C:\WINDOWS\SYSTEM\hpsjvxd.exe
TaskMonitor = C:\WINDOWS\taskmon.exe
ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
SystemTray = SysTray.Exe
TPP Auto Loader = C:\WINDOWS\TPPALDR.EXE
Norton Auto-Protect = C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
ccApp = C:\Program Files\Common Files\Symantec Shared\ccApp.exe
ccRegVfy = C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
SpyBotSnD = "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY 1.1\SPYBOTSD.EXE" /autoclose

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

SchedulingAgent = mstask.exe
ccEvtMgr = C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakLogon

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {89820200-ECBD-11cf-8B85-00AA005B4383}

[>PerUser_MSN_Clean] *
StubPath = C:\WINDOWS\msnmgsr1.exe

[PerUser_LinkBar_URLs] *
StubPath = C:\WINDOWS\COMMAND\sulfnbk.exe /L

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}

[{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}] *
StubPath = C:\WINDOWS\SYSTEM\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=
run=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\SYSTEM\MYSTIF~1.SCR
drivers=mmsystem.dll power.drv

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 29/1/2003, 5:20:32)

[Rename]
NUL=c:\unzipped\fastclick\marlene e.snider@fastclick[1].txt
NUL=c:\windows\cookies\marlene e.snider@z1.adserver[1].txt

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

@SET CLASSPATH=C:\PROGRA~1\PHOTOD~1.1\ADOBEC~1;C:\Program Files\PhotoDeluxe 2.0\AdobeConnectables

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Browser Helper Objects:

NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
(no name) - c:\windows\downloaded program files\conflict.1\googletoolbar_en_1.1.66-deleon.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Disk Cleanup.job
Symantec NetDetect.job
Maintenance-Defragment programs.job
Maintenance-ScanDisk.job
scan.job
Norton AntiVirus - Scan my computer.job

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[CV3 Class]
InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
CODEBASE = http://windowsupdate.microsoft.com/R1024/V31Controls/x86/w98/en/actsetup.cab

[BBSetup]
InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
CODEBASE = http://bonzi.www.conxion.com/freebuddy/wd/bbsetup.exe

[GifViewerX Control]
CODEBASE = http://www.chatbox.com/chatbox/java/GifViewerX.cab

[Yahoo! Audio Conferencing]
InProcServer32 = C:\PROGRAM FILES\YAHOO!\MESSENGER\YACSCOM.DLL
CODEBASE = http://cs6.chat.yahoo.com/v40/yacscom.cab

[MSN Chat Control 3.0]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNCHAT30.OCX
CODEBASE = http://fdl.msn.com/public/chat/msnchat3.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\SHOCKWAVE 8\DOWNLOAD.DLL
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[MailConfigure Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MAILCFG.DLL
CODEBASE = http://supportservices.msn.com/us/oeconfig/MailCfg.cab

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RUFSI.DLL
CODEBASE = http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\AVSNIFF.DLL
CODEBASE = http://security2.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\YINSTHELPER.DLL
CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

[MSN File Upload Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\CONFLICT.1\MSNUPLD.DLL
CODEBASE = http://sc.communities.msn.com/controls/FileUC/MsnUpld.cab

[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
CODEBASE = http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab

[Pixami Image Editor Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\BPIMAG~1.OCX
CODEBASE = http://www.imagestation.com/common/classes/BPImageEditor.cab

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
CODEBASE = http://a840.g.akamai.net/7/840/537/2002082001/housecall.antivirus.com/housecall/xscan53.cab

[ActiveDataObj Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ACTIVEDATA.DLL
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

[Snapfish Fix Photo Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\SNAPFI~1.OCX
CODEBASE = http://www.snapfish.com/SnapfishImageEditor.cab

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37608.9166087963

[Microsoft Office Tools on the Web Control]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\OUTC.DLL
CODEBASE = http://dgl.microsoft.com/downloads/outc.cab

--------------------------------------------------
End of report, 9,422 bytes
Report generated in 0.938 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

 

[steamwiz]

Hi LuvMeme

I see nothing in your startup list that could be causing the problem

I would have asked you to do an on-line scan for viruses - but I see you have allready been to houscall - I'm sorry but I can't think of anything else to suggest.

 

[Del]

Have you tried to restore IE 6 back to previous windows configuration. Should give you IE 5 or 5.5 back.

 

[LuvMeme]

I've tried everything I know to try, spybot/reinstall IE6/reinstall ATT/repair IE6/update...cry...cuss...stomp my feet, it is just not responding to anything.
I'm off to ATT now, to see what they can suggest.
I did discover last night if I hurry and click on another page before the home page loads, IE will stay up and run, but if I let the home page load it just vanishes...crazy...I know. But now ATT won't connect, so I'm sure it must have something to do with them, I will let you know.
Thanks so much for your help.

 

[steamwiz]

Not sure whether this will help - not even sure why it should

Have you tried changing your home page

Go to Tools\internet options - change your homepage to :-

http://www.google.com

see if it makes any difference

steam