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IE running in background using a lot of mem usage. Hearing random audio too.

Discussion in 'Virus & Other Malware Removal' started by jamesb92, Apr 28, 2010.

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  1. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    I run windows 7 and use firefox. I was simply browsing the other day when I start to hear the audio to a cillit bang advert. this confused me as I closed all open windows and could still hear the audio. According to task manager, internet explorer was running using about 30,000k except I did not have an IE window open. Also it was being run by SYSTEM, and not my user. When I tried to terminate the process I got a bluescreen and have to reboot. (n) I am also getting odd pop-ups now and then whilst browsing, not new firefox windows but little integrated spam pop-ups. these started at the same time.
    I ran malware byte's and quarantined 8 infected files but the problem persists.
    Here is my HJT log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 21:12:52, on 28/04/2010
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\windows\system32\Dwm.exe
    C:\windows\system32\taskhost.exe
    C:\windows\system32\taskeng.exe
    C:\windows\Explorer.EXE
    C:\Program Files\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
    C:\Program Files\Samsung\Samsung Support Center\SSCKbdHk.exe
    C:\Program Files\Samsung\Samsung Recovery Solution 4\WCScheduler.exe
    C:\Program Files\Samsung\Easy Display Manager\dmhkcore.exe
    C:\windows\System32\rundll32.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\windows\system32\igfxext.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\windows\system32\igfxsrvc.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\CyberLink\Power2Go\CLMLSvc .exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh .exe
    C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv .exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\iTunes\iTunesHelper .exe
    C:\Program Files\Common Files\Java\Java Update\jusched .exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\windows\system32\wuauclt.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\Users\James\Desktop\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
    O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"
    O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"
    O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    O4 - HKLM\..\Run: [APLangApp] "C:\Program Files\AnyPC Client\APLangApp.exe"
    O4 - HKLM\..\Run: [fsi] C:\Program Files\Phoenix Technologies Ltd\FailSafe\FailSafeLauncher.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Oberon Media Game Console service (OberonGameConsoleService) - Unknown owner - C:\Program Files\Samsung Casual Games\GameConsole\OberonGameConsoleService.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe

    --
    End of file - 10639 bytes
     
  2. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
  3. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Hello there :cool: Welcome to the TSG Forums.
    My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me.


    Please note the following:
    • The fixes are specific to your problem and should only be used on this machine.
    • Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
    • It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
    • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
    • Please reply to this thread. Do not start a new topic.



    Step 1

    Download OTS to your Desktop

    • Close ALL OTHER PROGRAMS.
    • Double-click on OTS.exe to start the program.
    • Check the box that says Scan All Users
    • Under Basic Scans please change the radio button under Registry from Safe List to All.
    • Under Additional Scans check the following:
      • Reg - Desktop Components
      • Reg - Disabled MS Config Items
      • Reg - NetSvcs
      • Reg - Shell Spawning
      • Reg - Uninstall List
      • File - Lop Check
      • File - Purity Scan
      • Evnt - EvtViewer (last 10)
    • Please paste the contents of the following codebox into the Custom Scans box at the bottom
    Code:
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    • Now click the Run Scan button on the toolbar.
    • Let it run unhindered until it finishes.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
    Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

    Step 2

    [​IMG] GMER Rootkit Scanner
    Please download GMER from one of the following locations and save it to your desktop:
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zipped Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
    • Disconnect from the Internet and close all running programs. Make sure you disable your security programs as well, as they may interfere with the program.
    • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
    • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

      [​IMG]
    • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
    • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
    • Now click the Scan button. If you see a rootkit warning window, click OK.
    • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
    • Click the Copy button and paste the results into your next reply.
    • Exit GMER and re-enable your security programs when done.


    If you have trouble running GMER, please try running it in Safe Mode. To get to Safe Mode you'll need to repeatedly tap the F8 key on your keyboard as you turn your computer on until a black and white menu appears with the option.

    If you continue to have trouble with it, try running it without the "Files" scan checked.



    Again, if the results are really long, please attach them using the instructions I gave you at the end of step 1. This is to avoid having to scroll down the page too much make the space cleaner.
     
  4. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    Thanks. OTS log attached. Starting step 2 now, will post it in next reply.
     

    Attached Files:

    • OTS.Txt
      File size:
      192.8 KB
      Views:
      3
  5. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    Here is the GMER log. Thanks agian for your help.
     

    Attached Files:

  6. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Ok. Please do the following now:


    NOTE: ComboFix should NOT be used without supervision by someone trained in its use. It does a whole lot more to a system than just remove infected files.

    Download ComboFix from one of these locations:

    Link 1
    Link 2


    * IMPORTANT !!! Save ComboFix.exe to your Desktop



    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Disabling Security Programs
    • Double click on ComboFix.exe & follow the prompts.

      Note: Combofix will run without the Recovery Console installed.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


    [​IMG]


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    [​IMG]


    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

    Notes:

    1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
    3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you please let me know. A increasing number of infections are spreading using Autoplay and leaving it disabled is a good idea.
    4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
     
  7. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    There we go, combofix log attached. thanks.
     

    Attached Files:

  8. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    Good. Let's do this now:

    1. Close any open open programs before running the fix.

    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    3. Open Notepad (Start > Programs > Accessories) and copy/paste the text in the codebox below into it:

    Code:
    File::
    c:\windows\system32\fc0d0def.exe
    c:\windows\system32\jsmybyxqkizywndlc.exe
    
    RenV::
    c:\program files\Adobe\Reader 9.0\Reader\Reader_sl .exe
    c:\program files\AnyPC Client\APLangApp .exe
    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM .exe
    c:\program files\Common Files\Java\Java Update\jusched .exe
    c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu .exe
    c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu .exe
    c:\program files\CyberLink\Power2Go\CLMLSvc .exe
    c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu .exe
    c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu .exe
    c:\program files\CyberLink\PowerDVD8\PDVD8Serv .exe
    c:\program files\CyberLink\PowerDVD8\Language\Language .exe
    c:\program files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu .exe
    c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu .exe
    c:\program files\DivX\DivX Update\DivXUpdate .exe
    c:\program files\iTunes\iTunesHelper .exe
    c:\program files\McAfee.com\Agent\mcagent .exe
    c:\program files\QuickTime\QTTask .exe
    c:\program files\Synaptics\SynTP\SynTPEnh .exe
    NOTE: Make sure WordWrap is unchecked in Notepad by clicking on the "Format" menu icon.

    Save this as CFScript.txt, in the same location as ComboFix.exe


    [​IMG]

    Refering to the picture above, drag CFScript into ComboFix.exe

    When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.



    I'll also need you to scan a couple files:

    • Please go to VirSCAN.org FREE on-line scan service
    • Copy and paste the following file path into the "Suspicious files to scan" box on the top of the page:

      c:\windows\system32\drivers\fvevol.sys
    • Click on the Upload button
    • If a pop-up appears saying the file has been scanned already, please select the ReScan button.
    • Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.
    • Paste the contents of the Clipboard in your next reply.


    Do the same for this one:

    c:\windows\system32\drivers\ksecpkg.sys
     
  9. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    The combofix log is attached.
    As for the scanning, I don't think anything was found. Here are the results:

    VirSCAN.org Scanned Report :
    Scanned time : 2010/04/30 23:07:58 (BST)
    Scanner results: Scanners did not find malware!
    File Name : fvevol.sys
    File Size : 194488 byte
    File Type : PE32 executable for MS Windows (native) Intel 80386 32-bit
    MD5 : dafbd9fe39197495aed6d51f3b85b5d2
    SHA1 : 24026d4cd6c558b559b292e9f44ac5a1ac44dcf1
    Online report : http://virscan.org/report/4d4eb169575346dae11fd73e423540e1.html

    Scanner Engine Ver Sig Ver Sig Date Time Scan result
    a-squared 4.5.0.8 20100501053158 2010-05-01 4.93 -
    AhnLab V3 2010.04.30.02 2010.04.30 2010-04-30 1.17 -
    AntiVir 8.2.1.224 7.10.7.16 2010-04-30 0.26 -
    Antiy 2.0.18 20100429.4301541 2010-04-29 0.12 -
    Arcavir 2009 201004291451 2010-04-29 0.13 -
    Authentium 5.1.1 201004301745 2010-04-30 2.11 -
    AVAST! 4.7.4 100430-1 2010-04-30 0.02 -
    AVG 8.5.793 271.1.1/2846 2010-05-01 0.25 -
    BitDefender 7.81008.5692594 7.31450 2010-05-01 3.65 -
    ClamAV 0.95.3 10884 2010-05-01 0.04 -
    Comodo 3.13.579 4721 2010-04-30 1.05 -
    CP Secure 1.3.0.5 2010.04.30 2010-04-30 0.08 -
    Dr.Web 5.0.2.3300 2010.05.01 2010-05-01 6.97 -
    F-Prot 4.4.4.56 20100430 2010-04-30 2.04 -
    F-Secure 7.02.73807 2010.04.30.12 2010-04-30 10.91 -
    Fortinet 4.0.14 11.760 2010-04-30 0.30 -
    GData 21.60/21.22 20100430 2010-04-30 6.71 -
    ViRobot 20100430 2010.04.30 2010-04-30 0.41 -
    Ikarus T3.1.01.80 2010.04.30.75753 2010-04-30 5.88 -
    JiangMin 13.0.900 2010.04.29 2010-04-29 1.20 -
    Kaspersky 5.5.10 2010.04.30 2010-04-30 0.08 -
    KingSoft 2009.2.5.15 2010.4.30.22 2010-04-30 0.65 -
    McAfee 5400.1158 5968 2010-04-30 0.02 -
    Microsoft 1.5703 2010.04.30 2010-04-30 6.58 -
    Norman 6.04.12 6.04.00 2010-04-29 4.01 -
    Panda 9.05.01 2010.04.30 2010-04-30 1.95 -
    Trend Micro 9.120-1004 7.138.11 2010-04-30 0.03 -
    Quick Heal 10.00 2010.04.29 2010-04-29 1.62 -
    Rising 20.0 22.45.04.03 2010-04-30 1.15 -
    Sophos 3.06.0 4.52 2010-05-01 3.62 -
    Sunbelt 3.9.2418.2 6242 2010-04-30 5.66 -
    Symantec 1.3.0.24 20100430.003 2010-04-30 0.23 -
    nProtect 20100429.01 8053525 2010-04-29 7.57 -
    The Hacker 6.5.2.0 v00274 2010-04-29 0.43 -
    VBA32 3.12.12.4 20100429.2024 2010-04-29 2.43 -
    VirusBuster 4.5.11.10 10.126.9/2000197 2010-04-30 2.43 -


    And the second file:

    VirSCAN.org Scanned Report :
    Scanned time : 2010/04/30 23:11:26 (BST)
    Scanner results: Scanners did not find malware!
    File Name : ksecpkg.sys
    File Size : 133720 byte
    File Type : PE32 executable for MS Windows (native) Intel 80386 32-bit
    MD5 : 365c6154bbbc5377173f1ca7bfb6cc59
    SHA1 : 8a596dc2f7cb01ffbff21bdbf113375691d2324e
    Online report : http://virscan.org/report/acdb609f5c9a192f58c4a4e54d715aa3.html

    Scanner Engine Ver Sig Ver Sig Date Time Scan result
    a-squared 4.5.0.8 20100501053158 2010-05-01 4.95 -
    AhnLab V3 2010.04.30.02 2010.04.30 2010-04-30 1.14 -
    AntiVir 8.2.1.224 7.10.7.16 2010-04-30 0.26 -
    Antiy 2.0.18 20100429.4301541 2010-04-29 0.12 -
    Arcavir 2009 201004291451 2010-04-29 0.07 -
    Authentium 5.1.1 201004301745 2010-04-30 1.91 -
    AVAST! 4.7.4 100430-1 2010-04-30 0.01 -
    AVG 8.5.793 271.1.1/2846 2010-05-01 0.24 -
    BitDefender 7.81008.5692594 7.31450 2010-05-01 3.62 -
    ClamAV 0.95.3 10884 2010-05-01 0.03 -
    Comodo 3.13.579 4721 2010-04-30 0.95 -
    CP Secure 1.3.0.5 2010.04.30 2010-04-30 0.07 -
    Dr.Web 5.0.2.3300 2010.05.01 2010-05-01 8.52 -
    F-Prot 4.4.4.56 20100430 2010-04-30 1.85 -
    F-Secure 7.02.73807 2010.04.30.12 2010-04-30 10.84 -
    Fortinet 4.0.14 11.760 2010-04-30 0.21 -
    GData 21.60/21.22 20100430 2010-04-30 6.74 -
    ViRobot 20100430 2010.04.30 2010-04-30 0.41 -
    Ikarus T3.1.01.80 2010.04.30.75753 2010-04-30 5.90 -
    JiangMin 13.0.900 2010.04.29 2010-04-29 1.18 -
    Kaspersky 5.5.10 2010.04.30 2010-04-30 0.08 -
    KingSoft 2009.2.5.15 2010.4.30.22 2010-04-30 0.64 -
    McAfee 5400.1158 5968 2010-04-30 0.02 -
    Microsoft 1.5703 2010.04.30 2010-04-30 6.40 -
    Norman 6.04.12 6.04.00 2010-04-29 4.01 -
    Panda 9.05.01 2010.04.30 2010-04-30 1.73 -
    Trend Micro 9.120-1004 7.138.11 2010-04-30 0.03 -
    Quick Heal 10.00 2010.04.29 2010-04-29 1.53 -
    Rising 20.0 22.45.04.03 2010-04-30 1.16 -
    Sophos 3.06.0 4.52 2010-05-01 3.63 -
    Sunbelt 3.9.2418.2 6242 2010-04-30 5.67 -
    Symantec 1.3.0.24 20100430.003 2010-04-30 0.26 -
    nProtect 20100429.01 8053525 2010-04-29 7.61 -
    The Hacker 6.5.2.0 v00274 2010-04-29 0.39 -
    VBA32 3.12.12.4 20100429.2024 2010-04-29 2.53 -
    VirusBuster 4.5.11.10 10.126.9/2000197 2010-04-30 2.40 -
     

    Attached Files:

  10. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    We have a straggler. Let's do this:

    1. Close any open open programs before running the fix.

    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    3. Open Notepad (Start > Programs > Accessories) and copy/paste the text in the codebox below into it:

    Code:
    KillAll::
    
    RenV::
    c:\program files\McAfee.com\Agent\mcagent .exe
    NOTE: Make sure WordWrap is unchecked in Notepad by clicking on the "Format" menu icon.

    Save this as CFScript.txt, in the same location as ComboFix.exe


    [​IMG]

    Refering to the picture above, drag CFScript into ComboFix.exe

    When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
     
  11. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    There we go - log is attached. thanks.
     

    Attached Files:

  12. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    It looks like McAfee took care of it's own file so we can just skip that. Let's clean up and run a couple scans:

    STEP 1

    Run OTS

    • Under the Paste Fix Here box on the right, paste in the contents of following code box

    Code:
    [Unregister Dlls]
    [Files/Folders - Modified Within 30 Days]
    NY ->  T0AtD0H.dat -> C:\ProgramData\T0AtD0H.dat
    NY ->  255 C:\windows\Temp\*.tmp files -> C:\windows\Temp\*.tmp
    NY ->  1041 C:\Users\James\AppData\Local\Temp\*.tmp files -> C:\Users\James\AppData\Local\Temp\*.tmp
    [File - Lop Check]
    NY ->  SCHEDLGU.TXT -> C:\Windows\Tasks\SCHEDLGU.TXT
    [Empty Temp Folders]
    [EmptyFlash]
    [ClearAllRestorePoints]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • This will create a log in C:\_OTS\MovedFiles\<date>_<time>.log where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

    Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally.
    If it seems to get stuck, give it some time. It's probably still working.


    STEP 2
    run Malwarebytes' Anti-Malware

    • Update it by clicking on the Update tab and then on the button.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan. Scan all of your harddrives.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.



    STEP 3

    Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

    1. Click Accept, when prompted to download and install the program files and database of malware definitions.



    2. To optimize scanning time and produce a more sensible report for review:
    • Close any open programs
    • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
    3. Click Run at the Security prompt.


    The program will then begin downloading and installing and will also update the database.


    Please be patient as this can take quite a long time to download.
    • Once the update is complete, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

      • [*]Spyware, adware, dialers, and other riskware
        [*]Archives
        [*]E-mail databases
    • Click on My Computer under the green Scan bar to the left to start the scan.
    • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
    • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
    • Click View report... at the bottom.
    • Click the Save report... button.

      [​IMG]
    • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
     
  13. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    Step 1 and 2 are attached. I'll have to do step 3 tomorrow night because it seems to be taking forever.
     

    Attached Files:

  14. NeonFx

    NeonFx Malware Specialist

    Joined:
    Oct 22, 2008
    Messages:
    4,811
    That's fine. Let me know if you have trouble.

    For Step 1, i actually need the results of a fix, not a scan. Make sure you pressed the "Run Fix" button instead of the Run Scan button after copy and pasting the stuff. The results will be saved like this:

    C:\_OTS\MovedFiles\<date>_<time>.log
     
  15. jamesb92

    jamesb92 Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    31
    Ah my mistake. Repeated step 1 and 2, logs are attached. Step 3 is scanning now, will post its log shortly. Thanks.
     

    Attached Files:

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