I work at a bank and I have a customer that is trying to access our web site. Each time she enters our address it causes IE to shut down. She gets the following error message after IE closes: The instruction at "0x03ab4176" referenced memory at 0x03ecc920". The memory could not be "read". Click on OK to terminate the program.
I have made sure that she has all the current updates. I don't know anything about her PC except that she is using XP and IE 7.
I don't believe it has anything to do with our website because I have accessed it from several different PC's and have never experienced this issue before.
Thanks in advance for any help that you can give.
I have made sure that she has all the current updates. I don't know anything about her PC except that she is using XP and IE 7.
I don't believe it has anything to do with our website because I have accessed it from several different PC's and have never experienced this issue before.
Thanks in advance for any help that you can give.