IE startup errors

[cycleriders]

With Windows ME, at IE v6.0 sp1, startup is getting an error for the following files, that force it to fail (close).
YNYJZREG.DLL
ZVAWFAQK.DLL

Windows tries to send a report to MS a couple of times then it will eventually open the IE window. This error can also occur when trying to open My Computer.

These files exist in the Windows\System directory. I tried to find them on the original HP disks that came with the PC, but they weren't there. A search in Microsoft.com came up empty.

Scandisk with error resolution has not helped.

Any suggestions on how to recreate these files, or, determine what has caused these to occur.

Thanks & happy Labor Day!

 

[Bryan]

Those aren't normal Windows files. You're most likely infected with some sort of virus. Anyway, I've got to go but I moved your post to this Security forum where someone will help you ...

To get you started, I'd suggest that you post what anti-virus software you're running, if any, and let us know if you've kept it up to date and if you've scanned the drive for viruses.

 

[LDTate]

Hello cycleriders

This is what I suggest you do first.

Make sure you have the up-to-date versions of Spybot, Ad-Aware SE 1.04 and HijackThis. All are free and available bellow.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:
Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Before restart, Empty Recycle Bin.

Restart your computer.

Download HijackThis from link in my signature.
Save it to a permanent folder (I create a new folder in C:\ named HJT). Open and hit scan, then save log. Once it is saved it will open in notepad. Select all from the edit button, copy and paste the results here. Don't fix anything with it yet! Someone experienced with the logs will advise you.

 

[cycleriders]

Thank you both. This computer has a very old version of VirusScan on it, too old to upgrade online, we'll have to get a new version. I plan to upgrade a.s.a.p.
I will move next to scanning for viruses & proceed after that.
Thanks for the help.

 

[Bryan]

You can get a free AV at the link below .. First uninstall the old AV using the Add/RemovePrograms function on the ControlPanel, then install the new AV.

Let us know what happens

http://free.grisoft.com/freeweb.php/doc/2/

 

[cycleriders]

Just wanted to let you know that I installed SpyBot, Updated VirusScan, and was able to resolve the problem. The owner had never updated his defs & it cleaned it up for us.

 

[LDTate]

Glad we were able to help