Ie Won't Open When Clicking Hyperlinks

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stacy malibu

Thread Starter
Joined
Jun 4, 2003
Messages
54
Hey!
I have Outlook Express 6.0, Internet Explorer 6.0 and Windows 2000 Pro.
When I click over a hyperlink in the OE, the IE won't open it!
I ran Spyware Doctor 3.1, that could have something to do with this problem?
Thanks in advance
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi stacy malibu
I received your email.

These are hyperlinks and not email addresses?

What exactly happens when you click on a hyperlink in your email messages?
Does a browser open at all?

Do you have any other browsers installed?

_______________________________________________________________

Start > Settings > Control Panel > Internet Options > Programs tab
Remove if there, the checkmark for: Internet Explorer should check to see whether it is the default browser.

Also verify Outlook Express is the program showing in the E:Mail window.
Apply, OK to close and save.

________________________________________________________________

Copy or print out the following commands since you will need to close down all your programs,
Start > Run
Key in:
regsvr32 urlmon.dll

You should see a message for each .dll saying if the command was successful or not so wait for it.

If the option for Open in New Window still does not work repeat the process with these additional .dlls:
Start > Run
Key in:
regsvr32 shdocvw.dll
regsvr32 msjava.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll
regsvr32 Shell32.dll (For Windows XP and Windows 2000 only)

_______________________________________________________________

If the above fails to open the browser.
Reboot,
Start > Settings > Control Panel > Internet Options > Programs tab
Click on Reset Web Settings
Apply, OK, to save and close.

Let us know what happens.
 

stacy malibu

Thread Starter
Joined
Jun 4, 2003
Messages
54
Hey! Thanks for your response :)
I've tried all of the things you mentioned and I'm still having the problem. It happens with hyperlinks (I haven't tried with email addresses), and only in the OE. (For eg. in Hotmail i can click on a link).
Nothing happens. Not even a browser window opens. It shows the little hand over the link and that's it.
The only browser I've got is the Explorer.
:confused: :(
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Open My Computer or Windows Explorer and click on
Tools > Folder Options > File types tab, it may be View instead of Tools for Windows 2000, can you verify that for me?
check under each of these file types to see if their settings show the following:

URL:File Transfer Protocol
"C:\Program Files\Internet Explorer\iexplore.exe" %1
URL:Gopher Protocol
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome %1
URL:HyperText Transfer Protocol
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
URL:HyperText Transfer Protocol with Privacy
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
URL:MailTo Protocol
"C:\Program Files\Outlook Express\msimn.exe" /mailurl:%1


Check each url one at a time:
Click on each file type,
click edit,
click on Open,
click edit
to see what the settings are for each one.

Let us know.
 

stacy malibu

Thread Starter
Joined
Jun 4, 2003
Messages
54
I tried to do that but I can't find the 'edit' and 'open' buttons. I go to TOOLS>FOLDER OPTIONS> FILE TYPE and it appears a long list of programs but no the explorer URL. It says Extension and File Type. Then "NEW", "DELETE", "CHANGE", "ADVANCE OPTIONS".
:confused:
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Sorry, those steps must be for Windows 98 :eek:

Click Advanced

click on Open,
click Edit
to see what the settings are showing for:
Application used to perform action:
 
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