IE10, Win8, loses Login credentials for sites

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zapp22

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friends; I thought I knew my way around things-IE but I'm baffled :confused: at this: on a Win8 laptop [hp g7], I have IE10 set fairly loosely - not a lot of encumbrances, and in particular have checked and rechecked the settings for saving/remembering passwords to sites that require login, yet it is hit/miss on "remembering" those. some yes, some no. Chrome, on the other hand, is pretty consistent, it seems but the user insists on using IE.

googling about, I see others with this issue or something that smells like it, including posts on Microsoft helps forums and others, and no really good ideas/solutions. most of it is what you would expect: "do you have other security products?", "have you checked for malware"; "try reloading the operating system" [oh my...], "recheck settings" or "return IE to default"...

all help will be greatly appreciated
 

Couriant

James
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Sounds like you have the browsing data is set to delete on exit. In the Desktop view, go into IE, then Tools > Internet Options and check to see if the option is selected.
 

zapp22

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thank you for taking time to help.
its very strange: on the 'problem' system, IE10 and win 8, the only things checked there are "Temporary" files and "Retain my favorites" [the top item]. it still fails on some sites, and quite interestingly, I never got the popup at the bottom of the screen that says "do you want Internet Explorer to remember". Also, I have the site marked as Favorite.

on my 'lab' machine: thinkpad with windows 7 and IE10 also, I have the IE internet options more aggressively set, including "delete forms data" but not including "passwords", but I do get the popup to remember, and it will retain both login and password though the login field on that site is set to look for a correct first key [you type in the first character then it pops up the rest]. on that one, I do not have the sites set as favorites.

I have no idea what is pre-empting. pls give me a clue.
 

Couriant

James
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I would assume a software issue, but I haven't used Windows 8 solidly to confirm. The suggestion i had was the only one i can think of.
 

zapp22

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Nov 26, 2004
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I kept at it until a satisfactory conclusion. There are more moving parts there than I suspected, much of it on the other end, as to the security methods in play. One thing seemed to be absence of Java; sans Java a couple of the sites didn't authenticate in the same manner as with java after I loaded J7. I would have thought a flag would be thrown telling the user Java is required.
Still, quite a learning experience, as Chrome, Firefox, IE10, IE9 all behaved differently in regards to "remembering" the login credentials. FF was the easiest, but also the least protective; I guess their philosophy is "if you don't want login to be TOO easy, don't turn on "remember" "

I do note one oddity that to me seems to be a genuine bug:in IE10 there are actually two control 'panels' that are in play for user credentials options: one is in the History/settings section, the other is in the Content tab [oddly, there is NOTHING under 'security' about the subject whatsoever]. In the Content tab under "Autocomplete" one of the items is "Ask Me" re: remembering password. With that UNCHECKED, for one particular login the password would NOT be retained. When that tickbox is invoked, I would be challenged, and thereafter the Password is retained. That tickbox should not affect such behavior, but I have the proof....
 
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