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ie6 and slow or no response time

Discussion in 'Web & Email' started by potter, Dec 8, 2001.

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  1. potter

    potter Thread Starter

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    After installing IE6, we noticed that our internet access (via cable modem) was much much slower. Sometimes pages don't even load, such as entering a new url or pressing a button on a page. I restored IE 5.5 via the uninstall utility, but it doesn't seem to have changed anything. We run zonealarm firewall. Anyone have any ideas how to fix this???
     
  2. TonyKlein

    TonyKlein Malware Specialist

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    Hi Potter,

    Welcome to the board.

    Is the problem primarily with pages opened by clicking hyperlinks, or is it with everything?
     
  3. potter

    potter Thread Starter

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    Pretty much everything. I've noticed it especially on buttons in hotmail, typing in urls, etc. etc. My hubby says when he uses outlook express it just doesn't access the internet, like when you click on get mail.
     
  4. TonyKlein

    TonyKlein Malware Specialist

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    I think it would be a good idea to start by emptying your caches:

    Shut down Internet Explorer and Outlook Express.
    Go to Control Panel/Internet, and clear your temporary Internet Files.
    Click on Settings/show files, and delete all cookies there.
    Clear your History.
    Go to the 'Content' tab, click 'Autocomplete', and clear your forms and passwords cache.

    Now go to the Advanced tab, and click Restore Defaults.
    Go to the Security tab, and click restore defaults there as well.

    If this doesn't improve things much, you could conceivably have a pstores problem.

    Take a look at the following MS article:

    Delayed Response When Editing Internet Explorer Forms and Outlook Express May Take a Long Time to Start

    Good luck,
     
  5. TonyKlein

    TonyKlein Malware Specialist

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    Also do this:

    Go to Start/run, and type Msinfo32, followed by OK.
    Go to Software Environment/Startup Programs.
    Now click Edit/'Select all', and then 'copy'
    Paste the contents in your post.

    Good luck,
     
  6. Anne Troy

    Anne Troy

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    Anne
    Just want to throw a few tidbits in here.

    I increased the server timeout time on my cable email accounts to about 3 minutes. For some time, I just wouldn't get any mail.

    Anyway, after while, I called the ISP and they ended up giving me a proxy server. Though it DOES look like your problem was with the upgrade, never rule out that it could be coincidence.

    If you're using @home, I had some problems for a few days too, but they appear to be gone.
     
  7. dshahen

    dshahen

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    I had a similar problem. My IE was way too slow, and stalled frequently. I followed your directions and what a difference. Thanks
     
  8. potter

    potter Thread Starter

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    Hi again,
    I've gone ahead and done all the things you suggested. So far, it seems to be going well, although I haven't had the time to sit and play in the internet for an hour - and I notice the greatest degradation after a while (I think). Anyway, here's our startup - you'll see that there's alot...I have tried shutting alot of it down to see if if has any affect but my hit-and-miss strategy doesn't seem to yield any results.
    AnyPoint Connection Manager Startup Group "C:\Program Files\Intel\AnyPoint\ApmGui.exe"
    CleanSweep Smart Sweep-Internet Sweep Startup Group "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe"
    Internet Sharing Server Startup Group "C:\Program Files\Intel\AnyPoint\iss_srvr.exe" /no_splash
    Sharing and Mapping Software Startup Group "C:\Program Files\Intel\AnyPoint\DShmap.exe" /Startup_Folder
    InControl Desktop Manager Startup Group "C:\Program Files\Diamond\InControl Tools 99\DMHKEY.EXE"
    Iomega QuikSync 3 Startup Group "C:\Program Files\Iomega QuikSync 3\quiksync3.exe" StartUp
    ZoneAlarm Common Startup Group "C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe" -nopopup
    SystemTray Registry (Machine Run) SysTray.Exe
    Tweak UI Registry (Machine Run) RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    LexStart Registry (Machine Run) Lexstart.exe
    LexmarkPrinTray Registry (Machine Run) PrinTray.exe
    StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
    EM_EXEC Registry (Machine Run) c:\LOGITECH\MOUSE\SYSTEM\EM_EXEC.EXE
    LoadQM Registry (Machine Run) loadqm.exe
    NAV Agent Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE
    NPROTECT Registry (Machine Run) C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    EVENTLISTENER Registry (Machine Run) C:\Program Files\Common Files\FotoNation\EvLstnr.exe
    QuickTime Task Registry (Machine Run) C:\WINDOWS\SYSTEM\QTTASK.EXE
    LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    TrueVector Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    MiniLog Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
    ScriptBlocking Registry (Machine Service) "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    CSINJECT.EXE Registry (Machine Service) C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    NPROTECT Registry (Machine Service) C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    DNS2GoClient Registry (Machine Service) C:\PROGRAM FILES\DEERFIELD.COM\DNS2GO\DNS2GOCLIENT.EXE -run9xservice
    ENSApServer2_0 Registry (Machine Service) C:\Program Files\Intel\AnyPoint\APSERVER.EXE
    Apmsrv9x Registry (Machine Service) C:\Program Files\Intel\AnyPoint\APMSRV9X.EXE

    Thanks,
    Lisa
     
  9. TonyKlein

    TonyKlein Malware Specialist

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    Tnx Lisa,

    Do this:
    Go to Start/run, and type msconfig.
    On the Startup tab, uncheck EVERYTHING, EXCEPT for the following items

    ZoneAlarm
    SystemTray
    Tweak UI
    StillImageMonitor
    NAV Agent
    LoadPowerProfile
    TrueVector
    MiniLog
    ScriptBlocking
    SymTray
    DNS2GoClient (you decide. Unsure? uncheck!)
    ENSApServer2
    Apmsrv9x

    Click OK, close Msconfig, and reboot (important!)

    Download and install <A HREF="http://www.lavasoftusa.com/index.html">Ad-Aware</A> . This is a program which scans your system for spyware.

    After having downloaded AAW, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.com/ls/reflist.zip
    Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

    Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
    Reboot one last time.

    Your computer will thank you for this, and you'll be amazed about how much more smoothly your system will run.

    Good luck,
     
  10. Anne Troy

    Anne Troy

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    Anne
    Tony and others.

    I found this neat little site that gives all kinds of information on stuff that's found in the startup. You may decide you don't need a lot of this stuff.

    Unlike Tony, I don't run several of the things he's suggested you keep. But then, I have to be willing to do without them.

    http://www.pacs-portal.co.uk/startup_content.htm
     
  11. Sharon D

    Sharon D

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    Feb 16, 2001
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    Hi Lisa. Just passing by and read through your startup list and noticed that you don't have ScanRegistry listed. You should really make sure this one is checked in your Startup list (Start>Run>msconfig>Startup) as it makes backups of your registry which can be very handy if you ever need to restore your registry.
    Happy holidays! :) sharon


    Yeah, that's a great site DB. I have a copy of the complete list downloaded from there for convenience. Hope life is treating you well. :)
     
  12. TonyKlein

    TonyKlein Malware Specialist

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    Tnx Dreamboat,

    That's the one I use a lot as well.
    And the ones that are not on there can often easily be found through a Google search.
    And sometimes they can't and you just have to guess (or surmise, sounds better... :D)...

    And I'm not running all the things I'm advising Lisa to keep either, obviously.
    As for ENSApServer2 and Apmsrv9x, they appear to belong to Anypoint (home network/internet sharing), and I assume Lisa needs them.
    If not, they can also be unchecked.

    Greetz,
     
  13. TonyKlein

    TonyKlein Malware Specialist

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    Messages:
    10,392
    Well spotted, Sharon!

    Lisa, you do need that item!
    Do put the checkmark at ScanRegistry back in Msconfig/startup.

    If i happens to be absent, tell us, and we'll explain how to restore that item.

    Good luck,
     
  14. Anne Troy

    Anne Troy

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    First Name:
    Anne
    Yeah. This is kind of up to the person.
    I don't run scanreg. I mean, how often is my registry gonna go bad and Windows is going to detect it? Just makes my PC startup slower. If I were a newer PC user, I might run it. Tough to say. It also comes down to "do you know what to do if things go wrong."

    I saw another site similar to that one, Tony, but was a lot shorter/sweeter. Haven't been able to find it again.
    :)
     
  15. Sharon D

    Sharon D

    Joined:
    Feb 16, 2001
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    841
    Thanks Tony. Yes, ScanRegistry is quite simple to place in Startup if it isn't listed. Might as well add it here just in case it isn't listed in Lisa's Startup:

    To get ScanRegistry back in Msconfig>Startup:
    Run Regedit(Start>Run>Regedit) and browse to
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Highlight the "Run" key.
    In the right-pane window, right-click >New>String Value.
    Then name it ScanRegistry. Right-click on ScanRegistry>Modify
    and enter :
    "C:\WINDOWS\scanregw.exe /autorun" in the value field.

    It's been awhile since I've done it myself...does that look correct, Tony?

    EDIT: Hi DB, actually you know restoring the registry has saved my butt a time or two! :D
     
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