ie6 and slow or no response time

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potter

Thread Starter
Joined
Dec 8, 2001
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After installing IE6, we noticed that our internet access (via cable modem) was much much slower. Sometimes pages don't even load, such as entering a new url or pressing a button on a page. I restored IE 5.5 via the uninstall utility, but it doesn't seem to have changed anything. We run zonealarm firewall. Anyone have any ideas how to fix this???
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
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10,392
Hi Potter,

Welcome to the board.

Is the problem primarily with pages opened by clicking hyperlinks, or is it with everything?
 

potter

Thread Starter
Joined
Dec 8, 2001
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23
Pretty much everything. I've noticed it especially on buttons in hotmail, typing in urls, etc. etc. My hubby says when he uses outlook express it just doesn't access the internet, like when you click on get mail.
 

TonyKlein

Malware Specialist
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I think it would be a good idea to start by emptying your caches:

Shut down Internet Explorer and Outlook Express.
Go to Control Panel/Internet, and clear your temporary Internet Files.
Click on Settings/show files, and delete all cookies there.
Clear your History.
Go to the 'Content' tab, click 'Autocomplete', and clear your forms and passwords cache.

Now go to the Advanced tab, and click Restore Defaults.
Go to the Security tab, and click restore defaults there as well.

If this doesn't improve things much, you could conceivably have a pstores problem.

Take a look at the following MS article:

Delayed Response When Editing Internet Explorer Forms and Outlook Express May Take a Long Time to Start

Good luck,
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Also do this:

Go to Start/run, and type Msinfo32, followed by OK.
Go to Software Environment/Startup Programs.
Now click Edit/'Select all', and then 'copy'
Paste the contents in your post.

Good luck,
 

Anne Troy

Anne
Joined
Feb 14, 1999
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Just want to throw a few tidbits in here.

I increased the server timeout time on my cable email accounts to about 3 minutes. For some time, I just wouldn't get any mail.

Anyway, after while, I called the ISP and they ended up giving me a proxy server. Though it DOES look like your problem was with the upgrade, never rule out that it could be coincidence.

If you're using @home, I had some problems for a few days too, but they appear to be gone.
 
Joined
Nov 7, 2001
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146
I had a similar problem. My IE was way too slow, and stalled frequently. I followed your directions and what a difference. Thanks
 

potter

Thread Starter
Joined
Dec 8, 2001
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23
Hi again,
I've gone ahead and done all the things you suggested. So far, it seems to be going well, although I haven't had the time to sit and play in the internet for an hour - and I notice the greatest degradation after a while (I think). Anyway, here's our startup - you'll see that there's alot...I have tried shutting alot of it down to see if if has any affect but my hit-and-miss strategy doesn't seem to yield any results.
AnyPoint Connection Manager Startup Group "C:\Program Files\Intel\AnyPoint\ApmGui.exe"
CleanSweep Smart Sweep-Internet Sweep Startup Group "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe"
Internet Sharing Server Startup Group "C:\Program Files\Intel\AnyPoint\iss_srvr.exe" /no_splash
Sharing and Mapping Software Startup Group "C:\Program Files\Intel\AnyPoint\DShmap.exe" /Startup_Folder
InControl Desktop Manager Startup Group "C:\Program Files\Diamond\InControl Tools 99\DMHKEY.EXE"
Iomega QuikSync 3 Startup Group "C:\Program Files\Iomega QuikSync 3\quiksync3.exe" StartUp
ZoneAlarm Common Startup Group "C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe" -nopopup
SystemTray Registry (Machine Run) SysTray.Exe
Tweak UI Registry (Machine Run) RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
LexStart Registry (Machine Run) Lexstart.exe
LexmarkPrinTray Registry (Machine Run) PrinTray.exe
StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
EM_EXEC Registry (Machine Run) c:\LOGITECH\MOUSE\SYSTEM\EM_EXEC.EXE
LoadQM Registry (Machine Run) loadqm.exe
NAV Agent Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE
NPROTECT Registry (Machine Run) C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
EVENTLISTENER Registry (Machine Run) C:\Program Files\Common Files\FotoNation\EvLstnr.exe
QuickTime Task Registry (Machine Run) C:\WINDOWS\SYSTEM\QTTASK.EXE
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
TrueVector Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
MiniLog Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
ScriptBlocking Registry (Machine Service) "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
CSINJECT.EXE Registry (Machine Service) C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
NPROTECT Registry (Machine Service) C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
DNS2GoClient Registry (Machine Service) C:\PROGRAM FILES\DEERFIELD.COM\DNS2GO\DNS2GOCLIENT.EXE -run9xservice
ENSApServer2_0 Registry (Machine Service) C:\Program Files\Intel\AnyPoint\APSERVER.EXE
Apmsrv9x Registry (Machine Service) C:\Program Files\Intel\AnyPoint\APMSRV9X.EXE

Thanks,
Lisa
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Tnx Lisa,

Do this:
Go to Start/run, and type msconfig.
On the Startup tab, uncheck EVERYTHING, EXCEPT for the following items

ZoneAlarm
SystemTray
Tweak UI
StillImageMonitor
NAV Agent
LoadPowerProfile
TrueVector
MiniLog
ScriptBlocking
SymTray
DNS2GoClient (you decide. Unsure? uncheck!)
ENSApServer2
Apmsrv9x

Click OK, close Msconfig, and reboot (important!)

Download and install <A HREF="http://www.lavasoftusa.com/index.html">Ad-Aware</A> . This is a program which scans your system for spyware.

After having downloaded AAW, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.com/ls/reflist.zip
Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
Reboot one last time.

Your computer will thank you for this, and you'll be amazed about how much more smoothly your system will run.

Good luck,
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Tony and others.

I found this neat little site that gives all kinds of information on stuff that's found in the startup. You may decide you don't need a lot of this stuff.

Unlike Tony, I don't run several of the things he's suggested you keep. But then, I have to be willing to do without them.

http://www.pacs-portal.co.uk/startup_content.htm
 
Joined
Feb 16, 2001
Messages
841
Hi Lisa. Just passing by and read through your startup list and noticed that you don't have ScanRegistry listed. You should really make sure this one is checked in your Startup list (Start>Run>msconfig>Startup) as it makes backups of your registry which can be very handy if you ever need to restore your registry.
Happy holidays! :) sharon


Yeah, that's a great site DB. I have a copy of the complete list downloaded from there for convenience. Hope life is treating you well. :)
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Tnx Dreamboat,

That's the one I use a lot as well.
And the ones that are not on there can often easily be found through a Google search.
And sometimes they can't and you just have to guess (or surmise, sounds better... :D)...

And I'm not running all the things I'm advising Lisa to keep either, obviously.
As for ENSApServer2 and Apmsrv9x, they appear to belong to Anypoint (home network/internet sharing), and I assume Lisa needs them.
If not, they can also be unchecked.

Greetz,
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Originally posted by Sharon D
Hi Lisa. Just passing by and read through your startup list and noticed that you don't have ScanRegistry listed. You should really make sure this one is checked in your Startup list (Start>Run>msconfig>Startup) as it makes backups of your registry which can be very handy if you ever need to restore your registry.
Well spotted, Sharon!

Lisa, you do need that item!
Do put the checkmark at ScanRegistry back in Msconfig/startup.

If i happens to be absent, tell us, and we'll explain how to restore that item.

Good luck,
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Yeah. This is kind of up to the person.
I don't run scanreg. I mean, how often is my registry gonna go bad and Windows is going to detect it? Just makes my PC startup slower. If I were a newer PC user, I might run it. Tough to say. It also comes down to "do you know what to do if things go wrong."

I saw another site similar to that one, Tony, but was a lot shorter/sweeter. Haven't been able to find it again.
:)
 
Joined
Feb 16, 2001
Messages
841
Thanks Tony. Yes, ScanRegistry is quite simple to place in Startup if it isn't listed. Might as well add it here just in case it isn't listed in Lisa's Startup:

To get ScanRegistry back in Msconfig>Startup:
Run Regedit(Start>Run>Regedit) and browse to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Highlight the "Run" key.
In the right-pane window, right-click >New>String Value.
Then name it ScanRegistry. Right-click on ScanRegistry>Modify
and enter :
"C:\WINDOWS\scanregw.exe /autorun" in the value field.

It's been awhile since I've done it myself...does that look correct, Tony?

EDIT: Hi DB, actually you know restoring the registry has saved my butt a time or two! :D
 
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