IE6 Freezes on launch

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

blake-roberts

Thread Starter
Joined
Mar 15, 2002
Messages
90
Hi, everyone.

Win98SE; IE6; Norton SystemWorks 2003; SpywareBlaster 3.2; Adaware 6; SpyBot 1.3. On a Dell Dimension XPS T800r.
All updates installed.

Most complaints about Internet Explorer “freezing” or “locking up” seem to be about browsing; my problem, which arose a few weeks ago, and seemingly out of the blue, concerns IE6 behaviour on initial launch.

Following start-up (or Re-start), and connecting to the internet with DUN, launching IE6 results in a blank screen with the IE6 frame around it, and an “hour-glass” cursor. Most times, this lasts ‘for ever’, until I do ctrl/alt/del and “End task”; I can then launch IE6 with no trouble.

Subsequent “launches” are also achieved successfully, and browsing thereafter is fine. It is only the initial launch of IE that has the problem.

If I launch IE6 without firstly connecting to the internet, ie, the DUN panel is triggered by the launching of IE6, then there is (most times) no problem.

I’ve tried different homepages.
I’ve “repaired” IE6; I’ve disabled NortonAV, SpywareBlaster, Adaware, SpyBot...
I have removed IE6, using IEradicator, and installed from fresh.

None of these actions has had any effect.

The MS support knowledge base refers to some software that can cause this effect, but the program in question is not on my pc, nor has been.

If anyone has any ideas, I’d be greatful.

In case it is of help, the following is my HijackThis log.

Regards
KB-R

Logfile of HijackThis v1.97.2
Scan saved at 19:00:17, on 03/09/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMGR.EXE
C:\PROGRAM FILES\LEXMARK X5100 SERIES\LXBABMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HIDEFOLDERS\HF.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\EXECUTIVE SOFTWARE\DISKEEPER HOME EDITION\DKSERVICE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\DOWNLOADS\SOFTWARE\ESSENTIALS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/access/allinone.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 64.239.19.24 www.ieinfosite.co.uk
O1 - Hosts: 195.25.85.132 www.lexmark.co.uk
O1 - Hosts: 207.150.192.12 www.rselby.com
O1 - Hosts: 192.151.52.217 www.hp.com
O1 - Hosts: 64.246.54.35 www.pacs-portal.co.uk
O1 - Hosts: 128.121.214.219 www.answersthatwork.com
O1 - Hosts: 24.137.12.200 www.helponthe.net
O1 - Hosts: 62.253.162.30 www.ntlworld.com
O1 - Hosts: 212.100.224.164 www.woking.gov.uk
O1 - Hosts: 195.217.205.230 www.streetmap.co.uk
O1 - Hosts: 146.101.143.10 uk2.multimap.com
O1 - Hosts: 195.33.101.82 www.consignia-online.com
O1 - Hosts: 213.219.56.226 www.swtrains.co.uk
O1 - Hosts: 62.7.244.127 www.bt.com
O1 - Hosts: 213.1.252.24 www.nationalrail.co.uk
O1 - Hosts: 213.52.163.67 www.londontransport.co.uk
O1 - Hosts: 213.86.122.9 www.london.gov.uk
O1 - Hosts: 213.52.163.67 www.transportforlondon.gov.uk
O1 - Hosts: 146.101.253.69 www.theaa.com
O1 - Hosts: 151.170.240.7 www.meto.gov.uk
O1 - Hosts: 195.102.241.30 www.peevish.co.uk
O1 - Hosts: 193.60.94.200 dictionary.cambridge.org
O1 - Hosts: 206.14.214.46 www.yourdictionary.com
O1 - Hosts: 12.129.204.51 uselessknowledge.org
O1 - Hosts: 128.121.123.221 dictionaries.travlang.com
O1 - Hosts: 128.121.123.219 www.travlang.com
O1 - Hosts: 209.68.24.127 www.timeanddate.com
O1 - Hosts: 66.117.153.167 www.wordorigins.org
O1 - Hosts: 216.183.103.150 www.howstuffworks.com
O1 - Hosts: 128.121.115.171 www.academicinfo.net
O1 - Hosts: 216.247.210.168 www.sizes.com
O1 - Hosts: 216.219.252.90 www.koshernosh.com
O1 - Hosts: 213.212.70.146 www.cockneyrhymingslang.co.uk
O1 - Hosts: 212.58.231.22 www.statistics.gov.uk
O1 - Hosts: 207.40.200.22 rootsweb.com
O1 - Hosts: 207.150.192.12 www.onlineconversion.com
O1 - Hosts: 128.143.77.22 xroads.virginia.edu
O1 - Hosts: 216.154.253.138 www.medicinenet.com
O1 - Hosts: 217.199.169.71 www.internethealthlibrary.com
O1 - Hosts: 66.34.101.151 www.thefruitpages.com
O1 - Hosts: 62.172.239.71 ibankon.barclays.co.uk
O1 - Hosts: 195.217.251.242 www.rsa-investments.com
O1 - Hosts: 213.219.1.149 www.barclaycard.co.uk
O1 - Hosts: 198.96.186.150 www.music4free.com
O1 - Hosts: 209.150.19.229 www.ampcast.com
O1 - Hosts: 63.236.14.35 www.mmguide.musicmatch.com
O1 - Hosts: 213.188.129.22 www.bjorn-berge.com
O1 - Hosts: 66.135.195.102 www.stores.ebay.co.uk
O1 - Hosts: 64.82.100.44 sauceboss.com
O1 - Hosts: 202.89.35.130 www.blueflamecafe.com
O1 - Hosts: 81.91.3.112 www.bluesdatabase.com
O1 - Hosts: 207.228.228.116 www.catfishkeith.com
O1 - Hosts: 217.27.240.50 www.earlyblues.com
O1 - Hosts: 212.227.147.200 www.12bar.de
O1 - Hosts: 212.67.202.196 www.blueprint-blues.co.uk
O1 - Hosts: 64.66.183.230 www.thebluesbarn.com
O1 - Hosts: 161.184.245.22 www.telusplanet.net
O1 - Hosts: 209.239.165.10 www.frets.com
O1 - Hosts: 207.21.209.185 www.acousticguitar.com
O1 - Hosts: 166.90.203.130 www.allmusic.com
O1 - Hosts: 64.87.47.64 www.bigroadblues.com
O1 - Hosts: 62.253.162.12 homepage.ntlworld.com
O1 - Hosts: 216.218.181.233 www.acousticsessions.com
O1 - Hosts: 209.55.79.209 www.gottheblues.com
O1 - Hosts: 64.5.52.161 www.bottleneckguitar.com
O1 - Hosts: 66.28.159.55 www.resonatorguitarist.com
O1 - Hosts: 216.92.182.155 www.taj-mo-roots.com
O1 - Hosts: 207.136.177.10 clapton.onecom.com
O1 - Hosts: 212.227.109.246 bluesroots.de
O1 - Hosts: 63.143.60.40 www.bluesforpeace.com
O1 - Hosts: 203.150.2.21 www.absolutelyric.com
O1 - Hosts: 81.21.68.10 www.monologues.co.uk
O1 - Hosts: 66.218.88.11 www.heptune.com
O1 - Hosts: 64.246.48.27 www.letssingit.com
O1 - Hosts: 216.12.208.221 www.lyricsrobot.com
O1 - Hosts: 198.64.146.110 www.olga.net
O1 - Hosts: 216.23.174.65 www.guitaretab.com
O1 - Hosts: 216.169.155.221 www.co-acoustic.com
O1 - Hosts: 212.204.51.133 www.rostock.igd.fhg.de
O1 - Hosts: 216.94.83.19 www.tabcrawler.com
O1 - Hosts: 168.75.98.6 www.guitarmusic.org
O1 - Hosts: 213.246.36.207 www.guitar-pro.com
O1 - Hosts: 66.78.26.13 www.tabheaven.com
O1 - Hosts: 66.118.131.10 truefire.com
O1 - Hosts: 63.174.169.145 www.tabpigs.org
O1 - Hosts: 216.194.105.89 www.power-tab.net
O1 - Hosts: 213.186.34.70 www.e-tabs.org
O1 - Hosts: 195.7.224.55 www.consult-eco.ndirect.co.uk
O1 - Hosts: 62.149.130.90 www.tablature.it
O1 - Hosts: 64.45.128.39 www.guitarists.net
O1 - Hosts: 217.174.203.67 www.mysongbook.com
O1 - Hosts: 64.26.50.36 www.eric-clapton.co.uk
O1 - Hosts: 195.157.58.147 www.musicroom.com
O1 - Hosts: 62.4.78.167 www.myriad-online.com
O1 - Hosts: 64.82.99.59 www.johnfahey.com
O1 - Hosts: 195.8.69.240 www.csclarke.clara.net
O1 - Hosts: 213.166.29.54 www.freenetpages.co.uk
O1 - Hosts: 66.33.192.154 www.jagz.co.uk
O1 - Hosts: 212.74.114.59 website.lineone.net
O1 - Hosts: 212.53.89.138 www.bluetouch.co.uk
O1 - Hosts: 194.193.44.1 www.southhillpark.org.uk
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [hf] C:\PROGRAM FILES\HIDEFOLDERS\HF.EXE /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top