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ie6 loads slowly

Discussion in 'Web & Email' started by ericanddoug, Sep 22, 2003.

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  1. ericanddoug

    ericanddoug Thread Starter

    Joined:
    Sep 22, 2003
    Messages:
    7
    Hello! I wasn't sure whether I should tag onto the end of someone elses woes or start my own. So here we are.

    I am running at 2.6 ghz P4 with Windows XP Professional, 1 gb of ram, 160 gb hard drive.

    Having trouble where ie6 loads in less than a second on my other comparable machines, but takes about 3-5 seconds on this machine.

    In addition, there is a noticeable pause from when I click on page links until I hear the audible feedback and that page starts to come up.

    I am using a cable connection and have verified that I get download speeds close to 400kbps consistently.

    I am running two other machines and they seem ok.... almost instantaneous browsing etc.

    Anyway, I ran spybot and it found a few things like sextracker etc so I had it clean out all those.

    I ran hijack and here are the results:
    Logfile of HijackThis v1.97.2
    Scan saved at 8:30:29 PM, on 9/22/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\System32\hphmon04.exe
    C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\WINNT\System32\SK9910DM.EXE
    C:\WINNT\GWMDMMSG.exe
    C:\WINNT\System32\CTHELPER.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\WINNT\System32\wfxsnt40.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zapro.exe
    C:\WINNT\System32\CTsvcCDA.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\iPod\bin\iPodManager.exe
    C:\Program Files\Roxio\GoBack\GBPoll.exe
    C:\Program Files\Microsoft Money\System\mnyexpr.exe
    C:\WINNT\System32\GEARSec.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\Program Files\Roxio\GoBack\GBTray.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINNT\System32\ups.exe
    C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\WFXSVC.EXE
    C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
    C:\Program Files\WinFax\WFXMOD32.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINNT\System32\HPHipm11.exe
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ericndoug.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [HPHmon04] C:\WINNT\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [Opware12] "C:\Program Files\ScanSoft\OmniPagePro12.0\Opware12.exe"
    O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zapro.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [iPodManager] C:\Program Files\iPod\bin\iPodManager.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - Global Startup: APC UPS Status.lnk = ?
    O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: Researcher (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {058025FC-4416-436B-ACFD-03E6224C901C} (FileInfo Class) - http://diagnostics.support.hp.com/motivedocs/ces/aw/ipgaxctrl.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (WficaCtl Object) - https://ras.bge.com/wfica.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {4BEE3896-4820-48D1-85EA-5A9A9ECD3D95} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc/opuc.cab
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - file://C:\Program Files\gateway\helpspot\TechTools.CAB
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/patch/EARTPX.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/012acc0774fda69d5005/netzip/RdxIE601.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB
    O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - file://C:\Program Files\gateway\helpspot\RunExeActiveX.CAB
    O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37861.985462963
    O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


    I've been messing with this for a couple weeks and am quite frustrated.

    I have tried doing an ie repair and have tried reinstalling ie6.

    Any other ideas would be very much appreciated.
     
  2. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    Do this in order:

    1) Open Internet Explorer -> Tools -> Internet Options -> delete cookies, delete files (select off-line content), clear history. Then click ok and exit Internet Explorer.

    2) Read http://tomcoyote.org/SPYBOT/index1.html then download and run SpyBot.

    3) Re-Post your HiJackThis log.
     
  3. ericanddoug

    ericanddoug Thread Starter

    Joined:
    Sep 22, 2003
    Messages:
    7
    Hello - thanks for your quick response.

    I already ran spybot before using HiJackThis. I cleared out everything spybot found.

    I also already had cleared cache, cookies, files etc.

    However, I will go back and do it again anyway and will post the info again after I get back from work.

    Thanks for your help!

    Eric
     
  4. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Eric

    This one can go

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/012acc0774fda6...ip/RdxIE601.cab

    I have a couple of questions for you,

    Do your other machines run Drive Image 7, Go back and are they on XP?

    If the other machines are on XP, do you have system restore running?

    Do you have system restore running on this machine.

    The reason I ask is that maybe with Drive Image and goback constantly running in the background as well as system restore, then you may be ending up with some resource hogging, lagging or even conflicts, There is no need to run the three back up programs.
     
  5. ericanddoug

    ericanddoug Thread Starter

    Joined:
    Sep 22, 2003
    Messages:
    7
    Hello - thanks again for such a quick response.

    I will remove that entry.

    Here is the lowdown on the other machines:

    (1) Windows XP Media Center Edition - came on my laptop - has GoBack. Does not currently have Drive Image. System Restore is supposed to be turned off but I;ll check.

    (2) Windows XP Home Edition - no GoBack, no Drive Image, has system restore turned on.

    (3) the problem machine - has DriveImage installed, has GoBack installed. I am hoping system restore is turned off, it is supposed to be, but I need to check that when I get home. I'll let you know.

    E
     
  6. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Take this as well :

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

    In addition you may want to trim down your startup menu a bit by comparing your startup to this list, then do a disk cleanup and defrag in safe mode and your system should speed up a bit..
     
  7. ericanddoug

    ericanddoug Thread Starter

    Joined:
    Sep 22, 2003
    Messages:
    7
    Hello!

    I never would have expected the resolution that I found.

    I started going down the list and doing research on every application I had installed.

    And I came across Dragon Naturally Speaking 7.

    It installs a hidden file called iexplore.exe.local. It supposedly makes their product work better, but makes IE load very slowly or not at all.

    They have issued a service pack etc.....

    Thank you ALL for your help!

    E
     
  8. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    Cool, Eric, thanks for letting us know :D
     
  9. KeithKman

    KeithKman

    Joined:
    Dec 28, 2002
    Messages:
    1,983
    yeah, no problem!
     
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