1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

IE6 problem : Error report pops up

Discussion in 'Web & Email' started by yota_man, Sep 19, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. yota_man

    yota_man Thread Starter

    Joined:
    Sep 19, 2004
    Messages:
    2
    Everytime I click on a link and IE goes to open up a separate window to go to the new page while leaving the other page up, it stops and throws up a message saying it did something wrong and wants to send an error report. This just started the other day. I'm running XP Home w/SP2 installed. Please help me. :confused:


    Here is my Hijackthis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 7:06:25 PM, on 9/20/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\Analog Devices\SoundMAX\smax4.exe
    C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\ResChanger XP\ResChangerXP.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
    C:\Program Files\ShopSafe\ShopSafe.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Chuck\My Documents\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: ShopSafe Browser Helper Object - {333F6B96-3992-4D58-A499-145A10FE48C3} - C:\WINDOWS\system32\BhoSSafe.dll
    O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\system32\BhoCitUS.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
    O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [ResChangerXP] C:\Program Files\ResChanger XP\ResChangerXP.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [CitiVAN] C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe /dontopenmycards
    O4 - HKLM\..\Run: [ShopSafe] C:\Program Files\ShopSafe\ShopSafe.exe /dontopenmycards
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Global Startup: AbsoluteShield Internet Eraser.lnk = C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: Citi (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1093394705406
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1093394605359
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
  3. brookyjoann

    brookyjoann

    Joined:
    Oct 6, 2003
    Messages:
    197
    To turn off error reporting:

    Start>Run>Type in: sysdm.cpl>Advanced tab>Under "Error Reporting" check for 'no error reporting'

    I just found out about this one yesterday. It was a nuisance for me also to keep getting those reports. Of all the reports I sent, only one ever sent me an answer; and it was so long ago, I can't even remember what it was.
     
  4. yota_man

    yota_man Thread Starter

    Joined:
    Sep 19, 2004
    Messages:
    2
    But did it solve the problem of the browser closing down by itself? I get the report notification to either send it or not, then the browser closes down on it's own. What exactly does that line command do anyway?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/275873

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice