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IE6 Strange Happenings

Discussion in 'Web & Email' started by Southernboy48, Jan 27, 2002.

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  1. Southernboy48

    Southernboy48 Thread Starter

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    I have a rather strange problem with IE6. When I try to access the CNN Homepage I cannot get to it about 90% of the time. I can't access TV Guide Online at all. However, when I try with Opera it works fine. I've never experienced a problem with accessing specific pages before.

    Thanks In Advance........
     
  2. Southernboy48

    Southernboy48 Thread Starter

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    Help!!!! Help!!! Please
     
  3. Ratboy

    Ratboy

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    Have you deleted the Temporary Internet Files in IE?

    (Tools > Internet Options > General > Delete Files > (Check the Delete all offline content box and click OK)
     
  4. Southernboy48

    Southernboy48 Thread Starter

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    Thanks for your replay Ratboy. I've tried that before and it doesn't resolve the problem....
     
  5. TonyKlein

    TonyKlein Malware Specialist

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    Shut down Internet Explorer and Outlook Express.
    Go to Control Panel/Internet, and clear your temporary Internet Files.
    Now click on Settings/show files, and delete your cookies.
    Or, if you're running IE 6.0, click 'delete cookies'.
    Also clear your History.
    Now go to the Advanced tab, and click Restore Defaults.
    Next, on to the Security tab, highlight 'Internet, and click restore defaults there as well.

    Go to Start/Find/files or folders, and search for a file called HOSTS (not HOSTS.SAM which is a sample file).
    If you find it, open it and delete all web page entries.

    Good luck,
     
  6. Southernboy48

    Southernboy48 Thread Starter

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    Thanks for the suggestions Tony, but I still have the problem. I have even reinstalled XP and it's still there. I've noticed now that it is hanging or clocking more frequently also.
     
  7. Brooks

    Brooks Guest

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  8. Bryan

    Bryan

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    Do you have any anti virus software installed? Some of the AVs are causing problems with Windows XP so if you do have one installed, I'd suggest uninstalling it and then try browsing. Don't just disable the AV and test it. You want to do a complete uninstall of the AV and then try it.
     
  9. Southernboy48

    Southernboy48 Thread Starter

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    Well guys, I tried the suggestions that Brooks and Bryan suggested. Unfortunately I still have my problem. I've sent a request to Microsoft for suggestions also.
     
  10. Bryan

    Bryan

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    Can I ask what anti virus software you are running? Do you have any firewall installed? Have you tweaked any settings in the registry to increase download speeds or run any registry tweaks by any chance? Some tweaks, while they increase download speeds, will cause page hanging when you browse.

    Also, the privacy setting in IE 6 shouldn't be a problem set at medium which is the default but have you tried moving the Privacy setting to the lowest point which is "Accept all cookies" and then try the site?

    In IE click on Tools>InternetOptions. Then "Delete Cookies". Then click on the Privacy tab. Now slide the slider all of the way down and then click on Apply.

    If none of that works, have you tried booting up in "SafeMode with Network Support" and tried browsing from there? Tap the F8 key during bootup to get the XP Troubleshooting menu where you can select "Safe Mode with Network Support".
     
  11. Southernboy48

    Southernboy48 Thread Starter

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    Bryan,

    I'm using Norton 2002 and I'm using Zone Alarm as my firewall. I tried using IE6 with XP in the safe mode and still experience the problem. I've tried the privacy settings you suggested and still have the same issue. I've made a tweak in the registry to increase the download speed. I increased the receive buffer, but I was experiencing this problem before I made the change.
     
  12. Bryan

    Bryan

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    Click <a href=http://www.dslreports.com/front/DRTCP019.exe> here</a> and download this TCPIP settings tweak tool. It's a nice small piece of software that allows you to tweak the TCPIP registry settings without editing the registry manually. Once you've downloaded it, execute it and post what your settings are.

    And also try booting into "SafeMode with Networking" again but this time, logon as Administrator and then see if the pages still hang.

    BTW, do you have DSL, Cable or DialUp access?
     
  13. Southernboy48

    Southernboy48 Thread Starter

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    Bryan,

    Here are the postings from the program you asked me to run:
    Tcp Receiver Window-64240
    Window Scaling-Default
    Time Stamping-Default
    Selective Acks-Default
    Path MTU Discovery-Default
    Black Hole Detection-Default

    Adapter Settings
    3Com 3C900b-TPO Ethernet Adapter (Generic)

    I booted up in SafeMode with Networking and logged on as Adminstrater. It stills hands occasionally, but it doesn't appear to hangs as often.

    I have cable access....

    Thanks for working with me on this.....
     
  14. Bryan

    Bryan

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    Try this and see what happens.

    On the ControlPanel click on the UserAccounts icon and then create a New user. Once that's done, on the StartMenu, Log Off and then Log on with the new user profile. Now start IE and try to browse.
     
  15. Southernboy48

    Southernboy48 Thread Starter

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    Bryan,

    I created another account and had the same problem when using IE with that account also. Microsoft sent me instructions on reloading the brower yesterday and it seems to have resolved the problem. I still have one issue and not sure what causing this. It only happens with TVguide online. I go to the home page and click on listings. A page comes up and asks for my zip. I put the zip in and it just sets and clocks. I pull the same page up in Opera and it works fine. I guess I can live with that.

    Thanks for you help and suggestions. This has been a frustrating episode with IE for sure.
     
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