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IE9 Add ons displaying registry like entry

Discussion in 'Web & Email' started by Webcrawler, Feb 6, 2013.

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  1. Webcrawler

    Webcrawler Thread Starter

    Joined:
    Feb 5, 2013
    Messages:
    6
    I have a problem with an add on in IE9 which is appearing only as a registry value as follows:

    {3AD14F0C-ED16-4E43-B6D8-661B03F6A1EF}

    It is appearing in the "Not Available" section under the toolbars and extensions section.

    I am able to enable and disable the add on but there's no option to remove it from the list and I am wondering how to do so.
    If I right click the add on and select the more information option it's from an unknown publisher and has an unknown version and also under the more information window it says not available for file and folder (this means that it has been deleted from the system right?)

    I have done a little research which suggests that it is related to Pokerstars. Therefore I uninstalled Pokerstars from my system to see if the entry would be deleted but to no avail. I have also looked up the value in the registry itself and was wondering whether I can simply delete the value in the hope that it will not then list in the toolbars and extensions section off add ons.

    I am about to run chkdsk and sfc /scannow but failing that could anyone please provide me with some instruction on how to remove this annoying anomaly.

    Ty in advance
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    6- Do not "Fix" anything unless advised to do so.


    For Windows 7 and Vista:

    If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.
     
  3. Webcrawler

    Webcrawler Thread Starter

    Joined:
    Feb 5, 2013
    Messages:
    6
    OK - first of all Ty for the response

    I am sorry that I may have wasted your time because I have posted only one other thread at this forum. I explained there that I am using an IPad to post my questions and am unable to download the required program/s to generate the requested log files as I currently have no Internet connection for my Win 7 system available to me.

    I thought there may have been an easy fix but that never seems to be the case.

    I will post back when I establish an Internet connection.
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Use your working computer to download the program. Save it to a USB flash drive or other removable media. Plug it into the faulty computer and save the program to your hard drive before running it.
     
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