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ietlbass.dll trouble - it won't go away

Discussion in 'Virus & Other Malware Removal' started by jjbeard, Jan 11, 2005.

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  1. jjbeard

    jjbeard Thread Starter

    Joined:
    Aug 25, 2004
    Messages:
    13
    hi

    i keep getting a norton antivirus warnig about a trojan called ietlbass.dll, but i can't find it either in windows explorer or on any of my antivirus/adware programs, inclusing

    NAV
    AdAware SE
    Spybot S&D
    SpySubtract
    CWShredder
    Hijack This

    NAV only tell me its there, i can't get rid of it using NAV.

    Here is my hijack this log:

    Logfile of HijackThis v1.99.0
    Scan saved at 17:12:11, on 11/01/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SpySub.exe
    C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
    C:\WINDOWS\system32\DllHost.exe
    C:\Program Files\Opera7\opera.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Julian\My Documents\My Received Files\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {3688DCE1-4502-1ED6-593B-4836539CFEB0} - C:\WINDOWS\system32\epf.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: RealAudio.exe
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\SpySub.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{42A35699-115D-49D8-AD86-3A4FA51BA0B5}: NameServer = 194.74.65.69 194.72.9.38
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    Also, is there anything here that shouldn't be?

    Thanks

    Julian
     
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  3. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    Clean log(y)
    To see if the .dll is around do this.....
    Open a DOS command prompt window (Start->Programs->Accessories) and enter [Or copy/paste] the command:

    cd "%WinDir%\System"
    regsvr32 /u "%WinDir%\ietlbass.dll


    Hit Enter.
    If you get the message "The specified file cant be found" then it aint around.

    ;)
     
  4. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    On 2nd thoughts just remove this entry with HijackThis:
    O2 - BHO: (no name) - {3688DCE1-4502-1ED6-593B-4836539CFEB0} - C:\WINDOWS\system32\epf.dll
    I cant find anything about it but it shouldnt be there.
    ;)
     
  5. jjbeard

    jjbeard Thread Starter

    Joined:
    Aug 25, 2004
    Messages:
    13
    it couldn't find it, so i suppose it isn't on the computer. Thanks for telling me how to check it wasn't there. I got rid of the BHO file too.

    Thanks agian

    Julian
     
  6. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,104
    Run HJT again and put a check in the following:

    O4 - Global Startup: RealAudio.exe

    Close all applications and browser windows before you click "fix checked".

    Delete these files:
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\real scheduler.hta
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\RealAudio.exe
     
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