ieunatt.exe interfering with Internet Explorer 8 reset

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AIRAZOR

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Joined
Apr 20, 2010
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Hello,

I am new to Tech Guy, and I have an issue with Internet Explorer 8 on Vista Ultimate 32bit. When I attempt to perform a "reset" of the browser, by clicking the reset button on the Advanced tab of Internet options, it encounters a problem.

To further elaborate, the reset will finish, but some of the "changes" that are supposed to happen are blocked. (Such as the trusted sites list, which remains even after the reset). There is a visual cue that appears when this happens. A black "dos" window will briefly appear and disappear. This black window does not contain any information, but the header says "ieunatt.exe".

I have googled for information on this file, with results varying from malware to a legitimate windows system file, having to do with an unattended installation of IE 7. I am inclined to believe that it's not malware, as the system is otherwise working fine, is up-to-date with all Windows updates, and protected with current anti-virus and anti-malware. I am a tech support analyst with my company, and I'm very careful about keeping my own system clean.

I see this happen a lot on my client's machines, and now it has happened to my own. There doesn't seem to be any common denominator, nor any particular suspicious software on any of the machines it occurs on. Any suggestions or thoughts are appreciated.

Thanks,
AIRAZOR
 
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