IExplore error

[rsiddiqu]

While on a webpage or surfing, I get this error and when I close it closes all my webpages. Could someone please help. Thanks.

IEXPLORE caused a general protection fault
in module USER.EXE at 0003:00006c50.
Registers:
EAX=00010000 CS=17b7 EIP=00006c50 EFLGS=00000206
EBX=00644700 SS=5b0f ESP=00008500 EBP=00008502
ECX=bff53ce6 DS=16bf ESI=00038580 FS=62af
EDX=00010000 ES=585f EDI=00034948 GS=0000
Bytes at CS:EIP:
1f c9 ca 0c 00 66 58 5b 66 50 e8 59 fb 55 8b ec
Stack dump:
851c629f 67af07df 629f0092 5b0f8580 00000000 00005b0f 5b0f05d7 6d2a853a 858017b7 00005b0f 16bf0000 4948b4cc 00000003 585f0003 85760000 17af1a8f

 

[Del]

Without knowing what Operating System you're running or what version of Internet Explorer, we're shooting in the dark, but try this:
Start > Settings > Control Panel. Double click Add / Remove Programs. Look for Microsoft Internet Explorer and Internet Tools. Single click it and click add/remove at the lower right.
Select Repair and follow the prompts.

 

[rsiddiqu]

I have windows 98 second edition and IE 6.0.2600

 

[Del]

Did you try the repair?

 

[rsiddiqu]

yes i did, how can i tell if the problem is fixed. One more thing, i recently installed Norton Antivirus 2003 on my system, can you also recommend a good firewall software. I have a DSL connection and thankyou so much for all your help.

 

[Del]

Basically, see if you get the error again..

 

[rsiddiqu]

sounds good. BTW when i did a search for files i found the user.exe file, is this something that needs to be there and has no connection with my error, i probably am not even asking the right question

 

[Del]

Yes, it needs to be there.

 

[rsiddiqu]

Thankyou. One more thing, i recently installed Norton Antivirus 2003 on my system, can you also recommend a good firewall software, i currently use DSL.

 

[Del]

I've been using Freedom, Zero Knowledge makes it. 3.2
Works fine with all Windows.
But it's $29 to buy canadian.
Lots of people here using Zone Alarm, free.
I've had a lot of tech calls where people couldn't surf and Zone Alarm and Norton are the only ones that seemed to cause problems.
I used Zone Alarm and never had a problem..
You'll probably get lots of other advise, then make up your mind.

 

[rsiddiqu]

I got this error, could someone assist. thanks.

PALM caused a general protection fault
in module USER.EXE at 0003:00006c50.
Registers:
EAX=00060000 CS=17b7 EIP=00006c50 EFLGS=00000206
EBX=007761e0 SS=772f ESP=00008b5a EBP=00008b5c
ECX=bff53ce6 DS=16bf ESI=00008bda FS=77f7
EDX=00010000 ES=75df EDI=0003fc54 GS=0000
Bytes at CS:EIP:
1f c9 ca 0c 00 66 58 5b 66 50 e8 59 fb 55 8b ec
Stack dump:
8b76842f 700707df 842f0092 772f8bda 00000000 0000772f 772f16df 6d2a8b94 8bda17b7 0000772f 16bf0000 fc54c994 00000003 75df0000 8bd00000 17af1a8f

 

[Del]

Sounds like the software for a Palm Pilot??

 

[rsiddiqu]

yes it is, any tips on how to fix this.

 

[Del]

If you have the software disk for it, you could uninstall and reinstall it, that may do the trick..