IExplore error

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rsiddiqu

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Joined
Feb 3, 2003
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12
While on a webpage or surfing, I get this error and when I close it closes all my webpages. Could someone please help. Thanks.

IEXPLORE caused a general protection fault
in module USER.EXE at 0003:00006c50.
Registers:
EAX=00010000 CS=17b7 EIP=00006c50 EFLGS=00000206
EBX=00644700 SS=5b0f ESP=00008500 EBP=00008502
ECX=bff53ce6 DS=16bf ESI=00038580 FS=62af
EDX=00010000 ES=585f EDI=00034948 GS=0000
Bytes at CS:EIP:
1f c9 ca 0c 00 66 58 5b 66 50 e8 59 fb 55 8b ec
Stack dump:
851c629f 67af07df 629f0092 5b0f8580 00000000 00005b0f 5b0f05d7 6d2a853a 858017b7 00005b0f 16bf0000 4948b4cc 00000003 585f0003 85760000 17af1a8f
 

Del

Joined
Aug 31, 2001
Messages
3,452
Without knowing what Operating System you're running or what version of Internet Explorer, we're shooting in the dark, but try this:
Start > Settings > Control Panel. Double click Add / Remove Programs. Look for Microsoft Internet Explorer and Internet Tools. Single click it and click add/remove at the lower right.
Select Repair and follow the prompts.
 

rsiddiqu

Thread Starter
Joined
Feb 3, 2003
Messages
12
yes i did, how can i tell if the problem is fixed. One more thing, i recently installed Norton Antivirus 2003 on my system, can you also recommend a good firewall software. I have a DSL connection and thankyou so much for all your help.
 

rsiddiqu

Thread Starter
Joined
Feb 3, 2003
Messages
12
sounds good. BTW when i did a search for files i found the user.exe file, is this something that needs to be there and has no connection with my error, i probably am not even asking the right question
 

rsiddiqu

Thread Starter
Joined
Feb 3, 2003
Messages
12
Thankyou. One more thing, i recently installed Norton Antivirus 2003 on my system, can you also recommend a good firewall software, i currently use DSL.
 

Del

Joined
Aug 31, 2001
Messages
3,452
I've been using Freedom, Zero Knowledge makes it. 3.2
Works fine with all Windows.
But it's $29 to buy canadian.
Lots of people here using Zone Alarm, free.
I've had a lot of tech calls where people couldn't surf and Zone Alarm and Norton are the only ones that seemed to cause problems.
I used Zone Alarm and never had a problem..
You'll probably get lots of other advise, then make up your mind.:D
 

rsiddiqu

Thread Starter
Joined
Feb 3, 2003
Messages
12
I got this error, could someone assist. thanks.

PALM caused a general protection fault
in module USER.EXE at 0003:00006c50.
Registers:
EAX=00060000 CS=17b7 EIP=00006c50 EFLGS=00000206
EBX=007761e0 SS=772f ESP=00008b5a EBP=00008b5c
ECX=bff53ce6 DS=16bf ESI=00008bda FS=77f7
EDX=00010000 ES=75df EDI=0003fc54 GS=0000
Bytes at CS:EIP:
1f c9 ca 0c 00 66 58 5b 66 50 e8 59 fb 55 8b ec
Stack dump:
8b76842f 700707df 842f0092 772f8bda 00000000 0000772f 772f16df 6d2a8b94 8bda17b7 0000772f 16bf0000 fc54c994 00000003 75df0000 8bd00000 17af1a8f
 

Del

Joined
Aug 31, 2001
Messages
3,452
If you have the software disk for it, you could uninstall and reinstall it, that may do the trick..
 
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