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iexplorer.exe application error messages

Discussion in 'Virus & Other Malware Removal' started by LL2227, Jul 20, 2006.

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  1. LL2227

    LL2227 Thread Starter

    Joined:
    Apr 17, 2006
    Messages:
    13
    i've been receiving error messages "the instruction at 0c04cd0c60 referenced memory at 0x04cd0c60.the memory could not be read. and my internet explorer closes.is this virus or malware?here is my hjt log


    Logfile of HijackThis v1.99.1
    Scan saved at 10:36:03 AM, on 7/21/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
    C:\WINDOWS\System32\mssvcc.exe
    C:\WINDOWS\System32\mssecure.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Warez P2P Client\warez.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    F2 - REG:system.ini: Shell=Explorer.exe "
    O1 - Hosts: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
    O1 - Hosts: "http://www.w3.org/TR/html4/loose.dtd">
    O1 - Hosts: <html>
    O1 - Hosts: <head>
    O1 - Hosts: <script LANGUAGE="JavaScript">
    O1 - Hosts: <!--
    O1 - Hosts: if (window != top)
    O1 - Hosts: top.location.href = location.href;
    O1 - Hosts: // -->
    O1 - Hosts: </script>
    O1 - Hosts: <title>Site Unavailable</title>
    O1 - Hosts: <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
    O1 - Hosts: <style type="text/css">
    O1 - Hosts: body{text-align:center;}
    O1 - Hosts: .geohead {font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10px;width:750px;margin:10px 0 10px 0;height:35px;}
    O1 - Hosts: .geohead #geologo {width:270px;display:block; float:left; }
    O1 - Hosts: .geohead #rightside {width:480px;display:block; float:right;border-bottom:1px solid #999999; height:27px;}
    O1 - Hosts: .geohead #rightside #welcome {width:50%;display:block; float:left; text-align:left;}
    O1 - Hosts: .geohead #rightside #wlinks {width:50%;display:block; float:right; text-align:right;}
    O1 - Hosts: .ftr { margin:0px; color:#404040; font:x-small Arial,sans-serif; text-align:center; width:750px;}
    O1 - Hosts: .bodywrap{display:block;height:470px;}
    O1 - Hosts: .bodycnt{width:510px; display:block; float:left; background-color:#EEE9F5; height:auto; text-align:left; font-family:Arial, Helvetica, sans-serif;font-size:13px; color:#000000; padding:20px 20px 35px 20px;}
    O1 - Hosts: .title { font-family:Arial, Helvetica, sans-serif; font-weight:bold; font-size:24px; color:#7C56A9}
    O1 - Hosts: .adcnt{width:172px; display:block; float:right; text-align:left;cursor:pointer;cursor:hand;}
    O1 - Hosts: .adcnt td {text-align:left;}
    O1 - Hosts: .adsubt{font-size:10px; font-family:verdana; font-weight:bold; color:#b4b4b4; cursor:default;margin-top:5px;}
    O1 - Hosts: .ybadge { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10px; color: #666666; margin-top:10px;}
    O1 - Hosts: .ybadge img {margin-top:6px;}
    O1 - Hosts: .adtable {font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10px;border: 1px solid #d6dbe7; background-color:#eff7ff; padding:3px; margin-bottom:10px; width:172px;}
    O1 - Hosts: .adttl{font-weight:bold;margin-bottom:3px;}
    O1 - Hosts: .addescr{color:#6b6b6b; margin-bottom:3px;}
    O1 - Hosts: .adlink a {color:#008200; text-decoration:none;}
    O1 - Hosts: </style>
    O1 - Hosts: </head>
    O1 - Hosts: <body>
    O1 - Hosts: <!-- following code added by server. PLEASE REMOVE -->
    O1 - Hosts: <!-- preceding code added by server. PLEASE REMOVE -->
    O1 - Hosts: <div id="maincnt">
    O1 - Hosts: <div class="geohead"><div id="geologo"><a href="http://geocities.yahoo.com"><img height=33 alt="Yahoo! GeoCities" src="http://us.i1.yimg.com/us.yimg.com/i/us/nt/ma/ma_geo_1.gif" width=259 border=0></a></div>
    O1 - Hosts: <div id="rightside"><div id="wlinks"><a href="http://geocities.yahoo.com">GeoCities Home</a> - <a href="http://www.yahoo.com">Yahoo!</a> - <a href="http://help.yahoo.com/help/us/geo/">Help</a></div>
    O1 - Hosts: </div></div>
    O1 - Hosts: <div class="bodywrap">
    O1 - Hosts: <div class="bodycnt">
    O1 - Hosts: <div class="title">Sorry, this GeoCities site is currently unavailable.</div>
    O1 - Hosts: <p>The GeoCities web site you were trying to view has temporarily exceeded its data transfer limit. Please try again later. </p>
    O1 - Hosts: <p>Are you the site owner?
    O1 - Hosts: Avoid service interruptions in the future by increasing your data transfer limit!
    O1 - Hosts: <a href="http://help.yahoo.com/help/us/geo/transfer/transfer-05.html" target="_blank">Find out how.</a> </p>
    O1 - Hosts: <p><a href="http://help.yahoo.com/help/us/geo/transfer/" target="_blank">Learn more about data transfer.</a></p>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adcnt">
    O1 - Hosts: <a target="_top" href="http://geocities.yahoo.com"><img src="http://us.i1.yimg.com/us.yimg.com/i/us/smbiz/b/geo_mast_small2.gif" alt="Yahoo! GeoCities" border="0" height="15" hspace="0" vspace="0" width="141"></a>
    O1 - Hosts: <div class="adsubt">SPONSORED LINKS</div>
    O1 - Hosts: <!--<table width="172" border="0" bgcolor="#FFFFFF" class="adtable"><tr><td align=left>-->
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="adttl" title="Reliable plans include domain &amp; 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27166/*http://smallbusiness.yahoo.com/webhosting" target="_blank">Yahoo! Web Hosting<br>
    O1 - Hosts: $25 Setup Waived</a></div>
    O1 - Hosts: <div class="addescr" title="Reliable plans include domain &amp; 24x7 support.">Reliable plans include domain &amp; 24x7 support.</div>
    O1 - Hosts: <div class="adlink" title="Reliable plans include domain &amp; 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27166/*http://smallbusiness.yahoo.com/webhosting" target="_blank">webhosting.yahoo.com</a></div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="adttl" title="Reliable plans include domain &amp; 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27176/*http://smallbusiness.yahoo.com/domains/" target="_blank">Domain Names from Yahoo! only $9.95/yr</a></div>
    O1 - Hosts: <div class="addescr" title="Includes starter web page, email & domain forwarding, 24x7 support.">Includes starter web page, email & domain forwarding, 24x7 support.</div>
    O1 - Hosts: <div class="adlink" title="Includes starter web page, email & domain forwarding, 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27176/*http://smallbusiness.yahoo.com/domains/" target="_blank">domains.yahoo.com</a></div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="adttl" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27184/*http://smallbusiness.yahoo.com/mail" target="_blank">Yahoo! Business Email<br> Domain Included</a></div>
    O1 - Hosts: <div class="addescr" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning.">Setup fee waived. Up to 10 emails, SpamGuard, forwarding &amp; virus scanning.</div>
    O1 - Hosts: <div class="adlink" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=27184/*http://smallbusiness.yahoo.com/mail" target="_blank">smallbusiness.yahoo.com</a></div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="adttl" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=/27190/*http://smallbusiness.yahoo.com/merchant" target="_blank">Ecommerce from Yahoo!<br> 1 Month Free</a></div>
    O1 - Hosts: <div class="addescr" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support.">$50 setup fee waived. A reliable ecommerce plan, 24x7 support.</div>
    O1 - Hosts: <div class="adlink" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support."><a href="http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=/27190/*http://smallbusiness.yahoo.com/merchant" target="_blank">smallbusiness.yahoo.com</a></div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="ybadge">
    O1 - Hosts: Get your own web site at <br><a target="_top" href="http://geocities.yahoo.com">Yahoo! GeoCities</a>
    O1 - Hosts: <a href="http://smallbusiness.yahoo.com/webhosting/" target="_top"><img src="http://us.i1.yimg.com/us.yimg.com/i/us/wh/gr/badge_hostedby_purp_2.gif" alt="Hosted by Yahoo! Web Hosting" align="middle" border="0" height="31" width="88"></a>
    O1 - Hosts: </div>
    O1 - Hosts: </div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class=ftr>
    O1 - Hosts: <hr size=1 width=100%>
    O1 - Hosts: Copyright &copy;
    O1 - Hosts: 2005 Yahoo! Inc. All rights reserved<br>
    O1 - Hosts: <a href="http://privacy.yahoo.com/privacy/us/geo/">Privacy Policy</a>
    O1 - Hosts: - <a href="http://docs.yahoo.com/info/copyright/copyright.html">Copyright Policy</a>
    O1 - Hosts: - <a href="http://docs.yahoo.com/info/guidelines/community.html">Guidelines</a>
    O1 - Hosts: - <a href="http://docs.yahoo.com/info/terms/geoterms.html">Terms of Service</a>
    O1 - Hosts: - <a href="http://help.yahoo.com/help/us/geo/">Help</a>
    O1 - Hosts: </div>
    O1 - Hosts: </div>
    O1 - Hosts: </body>
    O1 - Hosts: </html>
    O1 - Hosts: <!-- text below generated by server. PLEASE REMOVE --></object></layer></div></span></style></noscript></table></script></applet>
    O1 - Hosts: <IMG SRC="http://geo.yahoo.com/serv?s=19190039&t=1151244932&f=us-w70" ALT=1 WIDTH=1 HEIGHT=1>
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [SNCT511] C:\WINDOWS\vsnct511.exe
    O4 - HKLM\..\Run: [msconfig38] mssvcc.exe
    O4 - HKLM\..\Run: [secures23] mssecure.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\RunServices: [msconfig38] mssvcc.exe
    O4 - HKLM\..\RunServices: [secures23] mssecure.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [warez] "C:\Program Files\Warez P2P Client\warez.exe" -h
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by7fd.bay7.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} - http://us.mcafee.com/Apps/WSC/en-us/WscWlanScannerCtrl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
     
  2. JSntgRvr

    JSntgRvr Moderator Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, LL2227. :)

    Welcome to TSG.

    Please click here to download HOSTER.ZIP.
    • Save it to a new folder on your desktop
    • Open the new folder and unzip the file hoster.zip
    • Run Hoster.exe
    • If your host file is marked as "read only", click the button "Make Hosts Writable"
    • Click the "Restore Original Hosts" button
    • Click OK to restore the original Hosts file
    • Click OK
    • Close The Hoster
    .
    Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    Please download ewido anti-spyware from HERE and save that file to your desktop.
    This is a 30 day trial of the program
    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    Close ewido anti-spyware, Do Not run a scan just yet, we will shortly in Safe Mode.

    Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.

    Boot into Safe Mode:

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Perform the following steps in safe mode:

    IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
    • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • ewido will now begin the scanning process, be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close ewido .
    Restart back into Windows normally now.

    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
    Post a fresh Hijackthis log along with the Ewido and ActiveScan reports.
     
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