illegal operation

[jsmalec]

We have Win.98 with Word 2000. When we go to Tools, we get a message which says we have performed an illegal operation and will be shut down.
details: WINWORD caused an invalid page fault in
module WINWORD.EXE at 017f:303e4fbd.
Registers:
EAX=00000034 CS=017f EIP=303e4fbd EFLGS=00010212
EBX=00907be4 SS=0187 ESP=0062f3cc EBP=0062f3ec
ECX=008b3b98 DS=0187 ESI=0062f408 FS=2527
EDX=00000003 ES=0187 EDI=0062f424 GS=42de
Bytes at CS:EIP:
8b 08 83 79 14 00 0f 85 f2 ae e4 ff 6a 00 50 e8
Stack dump:
008a037c 0062f408 00000002 0062f440 00000000 0062f460 303192ad 0062f408 0062f460 303192ee 0062f424 00907be4 00000000 009040c8 00904040 30267290
Thanks for your help in advance.

 

[ratchet]

Give this a try;

http://support.microsoft.com/default.aspx?scid=kb;en-us;305166

 

[jsmalec]

Thanks, your suggestion worked. Now we can print labels.

 

[ratchet]

Glad that fixed your problem.
Thanks for letting me know.