I'm getting the print spooler error with my new hp printer

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Nana1949

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Jun 4, 2018
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Hi - I got a new hp OfficeJet Pro printer and we successfully downloaded the software for it. I've read all kinds of solutions to get the print spooler not running error and nothing has worked. I'm on Windows 8. I watched your video on youtube and I'm still getting the error.
 
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