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I'm having the same problem - what to do?

Discussion in 'Virus & Other Malware Removal' started by ofers, Feb 5, 2007.

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  1. ofers

    ofers Thread Starter

    Joined:
    Feb 5, 2007
    Messages:
    4
    Hello great guys!
    I'm having the exact same problem. Since the advice you gave was tailored specifically to the guy who posted this thread, can you give me some guidelines on how to use these advices on my computer?
    Thanks a lot.

    Just in case, I attached the log file from HijackThis. I also ran AVG Anti-Spyware and let it do it's recommended actions, but it did not solve the problem.

    Logfile of HijackThis v1.99.1
    Scan saved at 1:02:45 AM, on 2/4/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS.0\System32\smss.exe
    C:\WINDOWS.0\system32\winlogon.exe
    C:\WINDOWS.0\system32\services.exe
    C:\WINDOWS.0\system32\lsass.exe
    C:\WINDOWS.0\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS.0\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS.0\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
    C:\WINDOWS.0\system32\nvsvc32.exe
    C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
    C:\WINDOWS.0\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS.0\system32\ZONELABS\vsmon.exe
    C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
    C:\WINDOWS.0\Explorer.EXE
    C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS.0\system32\RUNDLL32.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\PROGRA~1\SYMANT~1\vptray.exe
    C:\WINDOWS.0\vVX3000.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\lg_fwupdate\fwupdate.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
    C:\Program Files\Unlocker\UnlockerAssistant.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\WINDOWS.0\system32\ctfmon.exe
    C:\Program Files\PCPal\PalAgnt.exe
    C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
    C:\Program Files\uTorrent\utorrent.exe
    C:\Program Files\PeerGuardian2\pg2.exe
    C:\Program Files\eMule\emule.exe
    c:\progra~1\intern~1\iexplore.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    F:\Downloads\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.walla.co.il
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.walla.co.il
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = ofer
    R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
    R3 - URLSearchHook: (no name) - {5038FED1-CEFE-11D2-9E74-00A0C945A948} - (no file)
    O1 - Hosts: 172.30.0.101 exil1
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: SmartShopper - {2BA1C226-EC1B-4471-A65F-D0688AC6EE3A} - C:\Program Files\SmartShopper\Bin\2.0.1\SmrtShpr.dll
    O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O2 - BHO: (no name) - {465E08E7-F005-4389-980F-1D8764B3486C} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: InlineSearchHandleHotKey - {B6FFE2AE-4D12-451F-B457-FE6125FFB1CF} - C:\Program Files\IEForge\Inline Search\InlineSearch.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [USRpdA] "C:\WINDOWS.0\SYSTEM32\USRmlnkA.exe" RunServices \Device\3cpipe-USRpdA
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS.0\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS.0\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
    O4 - HKLM\..\Run: [VX3000] C:\WINDOWS.0\vVX3000.exe
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS.0\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
    O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" -H
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PCPal] "C:\Program Files\PCPal\PalAgnt.exe" /startup
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
    O4 - HKCU\..\Run: [ĀµTorrent] "C:\Program Files\uTorrent\utorrent.exe"
    O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
    O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\emule.exe -AutoStart
    O4 - Startup: zlclient.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - Startup: ADSL.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
    O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
    O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
    O9 - Extra button: SmartShopper - Compare product prices - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - C:\Program Files\SmartShopper\Bin\2.0.1\SmrtShpr.dll
    O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - C:\Program Files\SmartShopper\Bin\2.0.1\SmrtShpr.dll
    O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: http://www.mapa.co.il
    O15 - Trusted Zone: http://www.walla.co.il
    O15 - Trusted Zone: http://www.ynet.co.il
    O16 - DPF: Tarantella 3.x Combined Java Archive - http://isp.egeoscience.com/tarantella/java/ttaA-du.cab
    O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://qp-il.paradigmgeo.com/qp2.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37380.cab
    O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/dj/qdiagh.cab?221
    O16 - DPF: {F59AB0C4-3443-4551-A78F-C101F9DE0215} (LauncherV1 Class) - http://irc.tapuz.co.il/BlogTVBU/launcher.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{DC4DD1C7-3549-4343-8ED8-B98E625E058A}: NameServer = 62.219.186.7 192.115.106.35
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: x-excid - {9D6CC632-1337-4A33-9214-2DA092E776F4} - c:\WINDOWS.0\Downloaded Program Files\mimectl.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O20 - Winlogon Notify: ckpNotify - C:\WINDOWS.0\SYSTEM32\ckpNotify.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS.0\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS.0\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS.0\SYSTEM32\WRLogonNTF.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS.0\system32\WPDShServiceObj.dll
    O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: Maya 6 PLE Documentation Server (mple6docserver) - Unknown owner - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\Wrapper.conf (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.0\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS.0\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
    O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS.0\system32\ZONELABS\vsmon.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Hi and welcome :)

    Run ActiveScan online virus scan:
    http://www.pandasoftware.com/products/activescan.htm

    Once you are on the Panda site click the Scan your PC button.
    A new window will open...click the Check Now button.
    Enter your Country.
    Enter your State/Province.
    Enter your e-mail address and click send.
    Select either Home User or Company.
    Click the big Scan Now button.
    If it wants to install an ActiveX component allow it.
    It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    When download is complete, click on My Computer to start the scan.
    When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
    Post the contents of the ActiveScan report.
     
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