1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

I'm having wireless network connection issues

Discussion in 'Networking' started by PinkSkullHeart, Nov 3, 2016.

Thread Status:
Not open for further replies.
  1. PinkSkullHeart

    PinkSkullHeart Thread Starter

    Joined:
    Nov 3, 2016
    Messages:
    1
    I have a Compaq presario CQ57-212NR Notebook PC. I have pushed the f12 also known for my wifi button and it stays orange. It then pops up that my wireless connection is not working. I have went threw all my network stuff. I have no idea how to fix this is was working last time I used it. Can you help me?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,173
    First Name:
    Terry
    If the wireless adapter is easily accessible through a cover on the laptop bottom carefully and firmly remove and replace the card several times. This will fix any possible looseness or corrosion problems.

    Make sure you have the latest wireless driver installed.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,620
    First Name:
    Frank
    Compaq presario CQ57-212NR Notebook PC (support site)
    It came with Windows 7 Home Premium SP1 64-bit.
    It appears to have a built-in Atheros or Ralink wireless device.
    The Windows 7 64-bit drivers listed for it appear to be about 5-1/2 years old.

    Go into the Device Manager, then expand the Network Adapters heading.
    What's the exact description of the wireless device listed there?
    Double-click the wireless device entry to open its properties window.
    In the "General" tab, does it show that device as working properly?
    In the "Driver" tab, what's the exact driver version and driver date?

    -------------------------------------------------------------
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1180545

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice