Im in need of deep help here...

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Freakchris03

Thread Starter
Joined
Oct 17, 2002
Messages
63
Okay im having some major problems with windows media player like it just stoped working...i click on the icon and it says this "An internal application error has ocurred." umm what does this mean..and how do i fix it...heres another question..how do i uninstall windows media and reinstall it?if that would solve anything..
 

cnm

Joined
Oct 21, 2002
Messages
246
Interesting link, Tony. All those poor souls! Did you happen to notice this one:
Finally, before considering more drastic actions, we reinstalled DirectX (having noticed some error messages referring to it) and then reinstalled WMP 7.1: everything is now OK again.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Hi cnm! :)

No, to be fair, I didn't really investigate those links thoroughly.
Also, Freakchris03 didn't mention any DirectX related errors.
Do you have any??

As this is XP, MS unfortunately didn't provide a way of uninstalling Media Player.

You could try runnning Sfc /scannow to have Windows File Protection verify the integrity of your system files, or even do a Repair Install.

Alternatively, try upgrading to WMP 9.0, if you haven't already.
 

Freakchris03

Thread Starter
Joined
Oct 17, 2002
Messages
63
im running xp home and hmm no it didnt mention any thing well a couple of times it said some error code but i didnt write it down and i have tried updating and it did but it still is like showing the error so i need to get in there uninstall it completely or reinstall it some how...
 

Freakchris03

Thread Starter
Joined
Oct 17, 2002
Messages
63
hmm no it didnt say any thing about direct x but! i did download a direct x thingy the other day..."directx 9" hmmm seemed kinda fishy...but is it real? could that be the problem?
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
I don't think that's likely, but this is Windows...:D

Did you try running Sfc /scannow already?

Also, I just read that WMP 9.0 automatically enters reinstall mode if you install it on top of itself, which ought to be the best way to do a repair.
 

Freakchris03

Thread Starter
Joined
Oct 17, 2002
Messages
63
hmm interesting...ill try that downloading ontop of it...and yes i did that scan stuff..but it did nothing
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top