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IMac Shutting down

Discussion in 'Apple Mac' started by maswad, Apr 8, 2018.

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  1. maswad

    maswad Thread Starter

    Joined:
    Sep 10, 2004
    Messages:
    244
    i will boot up my imac and will start and 45sec to a min the mouse will freeze and it will shut down
    please help
     
  2. brooklynboy

    brooklynboy

    Joined:
    Jul 10, 2005
    Messages:
    170
    Does it reboot if you disconnect the mouse?
     
  3. maswad

    maswad Thread Starter

    Joined:
    Sep 10, 2004
    Messages:
    244
    solved was bad file in antivirus i guess the version o am running dose not like this antivirus
     
  4. applecustomer

    applecustomer

    Joined:
    Apr 18, 2018
    Messages:
    1
    First Name:
    Applesupportcustomercare
    hi,

    i have a late 2016, 27" imac retina 5k, running os x el capitan version 10.11.6.

    recently i've been experiencing, unexpected shut downs. It has been happen a lot. i'm not putting the machine through anything strenuous, just listening to music, web browsing and looking at photos. it shuts off completely with no warnings. the imac doesn't feel hot. if you are the apple freak and having bugs therefore Call Apple Customer Service Number for any technical assistance.
     
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