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Important HD not showing up.

Discussion in 'Windows XP' started by hullodare, Sep 10, 2009.

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  1. hullodare

    hullodare Thread Starter

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    Sep 10, 2009
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    I had to reinstall Windows XP due to a software problem. In my PC I have 3 HD's. Only 2 show up in "MY Computer". In the bios under boot > hard drives I see 3 HD's and the one not showing up in "My Computer" is SATA150 tx2plus.

    Of course that's where my important backed up data is. :(

    My MOBO is an ASUS P4C800-E Deluxe and when I went to install the drivers on the ASUS CD called "Intel[​IMG] application accelerator driver" I got the message "incompatible hardware". "This software is not supported on this chipset".

    I'm at a loss as what to do. I built this PC about 5 or 6 years ago but it's ran so smoothly all this time I'm kind of out of the computer repair game.

    If anyone can help I would be very grateful.
     
  2. leroys1000

    leroys1000 Banned

    Joined:
    Aug 15, 2007
    Messages:
    6,319
    Dont know if this link will stick.
    If not,select your hard ware and OS,then expand IDE.
    Download the Promise FastTrak 378 ATA Driver V1.00.1.30
    Promise FastTrak 378 ATA Driver V1.00.1.30 for Windows NT4.0/98/ME/2000/XP
    Version V1.00.1.30
    That should install the sata drivers.
    Sounds like you not using a raid array.
    http://support.asus.com/download/download.aspx
    Site is a bit slow.
     
  3. hullodare

    hullodare Thread Starter

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    Sep 10, 2009
    Messages:
    6
    Thank you leroys1000. I did download those drivers but I am pretty sure they are on the disk I have here that came with the MOBO.

    My problem now is how do I install them.

    It's not a typical .exe file with an installer.

    Here is the "Read Me" file that came with the download.
    **********************************************
    * *
    * Promise SATA378 Driver Diskette *
    * *
    **********************************************


    ====================
    Contents on the disk
    ====================
    README TXT This readme file
    ULSATA Microsoft Windows miniport disk label file
    TXTSETUP OEM Microsoft Windows miniport text mode setup file

    WINXP <DIR>
    ULSATA SYS Microsoft WindowsXP miniport driver
    PTIPBM DLL Promise WindowsXP set Pbm dynamic link library
    ULSATA INF Microsoft Windows miniport setup file

    WIN2000 <DIR>
    ULSATA SYS Microsoft Windows2000 miniport driver
    PTIPBM DLL Promise Windows2000 Set Pbm dynamic link library
    ULSATA INF Microsoft Windows miniport setup file

    WIN98-ME <DIR>
    ULSATA MPD Microsoft Windows98-ME miniport driver
    ULSATA INF Microsoft Windows miniport setup file
    PTISTP DLL Advanced INF file format support file
    PU66VSD VXD Promise power management driver
    SMARTVSD VXD Promise S.M.A.R.T. driver
    ULSAVSD VXD Promise IOCTL driver

    NT4 <DIR>
    ULSATA SYS Microsoft WindowsNT miniport driver file
    PTIPBM EXE Promise WindowsNT Set Pbm execution file
    ULSATA INF Microsoft Windows miniport setup file

    ================
    Software Version
    ================
    Microsoft WindowsNT miniport driver 1.00.0.26
    Microsoft Windows2000 miniport driver 1.00.0.26
    Microsoft Windows98-ME miniport driver 1.00.0.26
    Microsoft WindowsXP miniport driver 1.00.0.26
    Microsoft Windows2003 miniport driver 1.00.0.26

    There are no instructions as to how to install the drivers.

    Any idea what I should do?

    Many thanks.
     
  4. leroys1000

    leroys1000 Banned

    Joined:
    Aug 15, 2007
    Messages:
    6,319
    Probably need to go to add/remove hardware and
    use the have disk option,then browse to the location of
    the driver file.
    Might check the device manager and see if there is
    unidenified hardware there and install from there.
     
  5. hullodare

    hullodare Thread Starter

    Joined:
    Sep 10, 2009
    Messages:
    6
    I was able to get back most of my data by using EASEUS data recovery wizard. Thanks for the help folks.
     
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