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incoming e-mail

Discussion in 'Web & Email' started by wfl80, Jul 12, 2007.

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  1. wfl80

    wfl80 Thread Starter

    Aug 19, 2006
    I have XP and Outlook Express 6 --all at once the incoming mail switched from the long used default format to plain heavy block letters and no way to switch to pictures or move to listed sites--the upper portion of the window works perfectly and I can't locate the window to switch the bottom back -I now have many e-mails I can't read properly and can't toss them-
  2. EAFiedler

    EAFiedler Moderator

    Apr 25, 2000
    Hi wfl80

    You have the Preview Pane enabled?
    If you want to close the Preview Pane in Outlook Express:
    View > Layout
    Uncheck: Show preview pane
    Apply, OK to save and close.

    What Font is showing for Outlook Express?
    Tools > Options > Read tab

    These are my settings in Outlook Express:
    Font settings
    Western European
    Default Encoding:
    Western European

    If the above doesn't help, try creating a new Identity in Outlook Express to see if the font problem persists in the new Identity. If it doesn't, you can migrate to the new Identity and Import all your messages to the new Identity.

    Create a new Identity:
    File > Identities > Add New Identity
    Name the Identity
    Click Yes when asked if you want to switch to the new Identity.
    Cancel out of Importing or Upgrading if the option is given.
    Recreate your E-mail account.

    Send yourself a Test message to verify your account settings are correct and to preview the font.

    Let us know what happens.
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